All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 27, 2022

Really great experience - thank you for your support today it provided me with everything i needed :)

Using app

26 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Thanks, Kevin

5 / 5 Share

July 27, 2022

Really easy and the support is fantastic! I love the customizable options along with the simplicity of setting up the app.

Using app

31 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

5 / 5 Share

July 27, 2022

Paul and the team were very helpful they helped me through the site . Excellent service and they responded very promptly

Using app

39 minutes

Total reviews

3

Average rating

5.0

Developer Reply

We're so excited that you are satisfied with our services! Your praise in your 5-Star review is very much appreciated! 🙌 Thanks, Kevin

5 / 5 Share

July 26, 2022

Easy to install, Pete was super quick and efficient in answering all of my questions. Hope the app helps to grow my email list.

Using app

3 days

Total reviews

12

Average rating

4.6

Developer Reply

Thank you so much for the positive feedback and 5-star review! 🌟 We truly appreciate you using our app, and if you ever have further questions or if we can help along the way, feel free to contact us anytime! Cheers, Kevin

5 / 5 Share

July 26, 2022

Pete was amazing! Helped assist with my pop up and even provided a piece of feedback on branding with tab browser logo for my website. Pete really went above and beyond my expectations. Also the app works amazing. Excited to see how many more emails we get from this pop up! Def download this for pop up email box!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! 🙌 We're so glad that you are happy with our customer service and excited to be part of your business growth and success! If you need anything else, just let us know. All the best, Kevin

5 / 5 Share

July 26, 2022

Aplicación ideal para el primer contacto con tus clientes. La atención es pronta y muy buena. Sin dudas recomendaría el servicio.

Using app

6 days

Total reviews

5

Average rating

5.0

Developer Reply

¡Muchas gracias por la reseña positiva y por recomendarnos a la comunidad de Shopify! 🙌 Saludos, Kevin

5 / 5 Share

July 26, 2022

Wowzies. I don't think I've ever had such amazing customer service. I went in to this looking for a few options for my website and Arianne went above and beyond to help me. Super quick and even offered me some tips for little details I had NEVER even noticed in my shop! Would 100000% recommend this app and their team. Sincerely wish every company had this kind of customer service, running a small business would be a dream :)

Using app

38 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We always make sure to provide our customers with the best service possible! We're so pleased that you had a great experience chatting with us. Thank you, thank you for the wonderful review and thoughtful feedback! If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

July 26, 2022

So far, so good. Easy to set up, easy to customise and Arianne was very helpful. Free and branding is removed once you've used the chat :)

Store

Dibleys

Using app

20 minutes

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad you're happy with the app's setup process and our customer support. 🤩Feel free to reach out to us anytime if you have further questions. We are always happy to help! All the best, Kevin

5 / 5 Share

July 26, 2022

App che funziona alla grande, gratuite e con servizio clienti ottimo e molto gentile. Grazie Paul per l'aiuto!

Using app

31 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Grazie mille per aver scelto la nostra app! Se hai altre domande o se possiamo aiutarti lungo il percorso, non esitare a contattarci in qualsiasi momento. Cordiali saluti, Kevin

5 / 5 Share

July 26, 2022

Easy to set up app and great customer service. My questions were answered instantly! Thank you so much Paul!

Using app

23 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the 5-stars! 🙌 We are always here for you anytime you need us. Best regards, Kevin

5 / 5 Share

July 26, 2022

PAUL, THE CUSTOMER SUPPORT DUDE WAS AMAZING, KIND AND HELPFUL! LOOKING FORWARD TO MORE OF HIS SERVICE

Using app

13 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback! 🤩 Let us know if any further questions come up or if we can help along the way. Much appreciated, Kevin

5 / 5 Share

July 26, 2022

Paul was a great, and friendly help. He assisted me with everything to ensure my pop up ad was looking good.

Using app

9 minutes

Total reviews

2

Average rating

4.5

Developer Reply

We truly appreciate the 5-Star review! These reviews make our day here. 🙌 Thanks, Kevin

5 / 5 Share

July 25, 2022

Pete was amazing! so so professional and such a great help with what I needed! Went above and beyond for me and my small business. This is a fabulous app!

Using app

39 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you are happy with our services! Your praise in your 5-Star review is very much appreciated! 😃 Thanks, Kevin

5 / 5 Share

July 25, 2022

Pete was beyond helpful! He answered my questions and even suggested how to improve my store. He even tagged my account as VIP, so I'll get priority chat response times anytime I need help! This was my first experience chatting with support, and it was definitely a great experience!

Using app

2 months

Total reviews

6

Average rating

5.0

Developer Reply

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much! 🌟 Cheers, Kevin

5 / 5 Share

July 25, 2022

Using this app for my email pop-up feature and Pete helps me not only set this up but also recommend me other tips to beautify my store. Highly recommend!

Store

MOUSAI

Using app

38 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the awesome review, and for recommending us to the Shopify community! We greatly appreciate you using the app! 🙌 Cheers, Kevin

5 / 5 Share

July 25, 2022

fantastic Help & Support from Rep Arianne, highly recommended, Really useful cant wait to see benefits

Using app

20 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars and for recommending us to the community! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

July 25, 2022

Pete was very helpful. Great App so far, with great customer service. Easy to use and highly recommend.

Store

OZ RAG

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

July 24, 2022

Pete was amazing, provided top tier customer service, and made a very good recommendation on how I could improve my website, he made the whole process super simple and easy and for that I thank him, and the app for providing such a good deal for free, you cant go wrong with using this app!

Using app

22 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

5 / 5 Share

July 24, 2022

Die App erfüllt ihren Zweck und funktioniert bestens und ohne Probleme. Der Kundensupport ist überragend. Solch ein Support findet man nirgendswo anders. Einem wird schnell geholfen und die Anliegen schnell bearbeitet. On top gibt es auch einige Tipps vom Support bezüglich des Shops, bzw. Verbesserungsvorschläge. Man fühlt sich wohl.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Du bist unglaublich! ✨ Vielen Dank für deine Komplimente und netten Worte. Wir sind Kunden wie Ihnen sehr dankbar und wissen die Nutzung unserer App sehr zu schätzen. Wenn Sie unterwegs weitere Hilfe benötigen, zögern Sie bitte nicht, uns dies mitzuteilen. Hier bei Rivo steht die Zufriedenheit unserer Kunden an erster Stelle. Tschüss, Kevin

5 / 5 Share

July 24, 2022

Absolutely fantastic customer service. Apps are all straightforward to set up and the team is more than happy to help fix any issues I had.

Using app

11 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin