All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 16, 2022

Honestly, a truly great app. I've been using Shopify for a long time. We use a lot of apps and I don't think I've ever received the same level of support anywhere else. I'm slightly unnerved as to why they're offering this all for free if I'm honest. They say it's "our way of giving back" but I guess it'll transition to a paid model eventually? Either way, I'm very impressed with both the app functionality and the level of support. It does exactly what I was hoping!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you for using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

5 / 5 Share

July 16, 2022

Setting up the app was really easy and customer service is great. Was able to customize pop up to match my store.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for using our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

5 / 5 Share

July 16, 2022

Maria was incredible!! She truly went above and beyond to help me! She is so knowledgeable with all things website & apps!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

5 / 5 Share

July 15, 2022

Awesome app and great customer service. App is very easy to use and best part is its free love it :-)

Using app

34 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! We appreciate you using the app. If you need anything else along the way, just let us know. 😃 Best regards, Kevin

5 / 5 Share

July 15, 2022

Fast communication, easy to connect to support, very nice and helpful! Highly recommend! 10/10 for the service and customer service.

Using app

13 minutes

Total reviews

4

Average rating

4.0

Developer Reply

What a wonderful review! Thank you so much for the positive feedback and for recommending us to the Shopify community! 🍻 Cheers, Kevin

5 / 5 Share

July 15, 2022

Gran atención cuando tienes dudas! Funciona super bien cumple la función de pop up generando descuentos!

Using app

44 minutes

Total reviews

2

Average rating

5.0

Developer Reply

¡Me alegro de que te guste nuestra aplicación y gracias por las 5 estrellas! No dude en comunicarse con nosotros en cualquier momento si tiene alguna pregunta o si podemos ayudarlo en el camino. 😊 Mis mejores deseos, Kevin

5 / 5 Share

July 14, 2022

Abbie was super helpful, she answered every questions I had and furthermore, gave suggestions on improvements and anything additional that I could do to help my page be more appealing which for a business owner, is great to hear! Thank you again Abbie.

Using app

21 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! If any further questions come up or if we can help along the way, please don't hesitate to let us know. ✨ All the best, Kevin

5 / 5 Share

July 14, 2022

Easy to use, easy to customize. I'm using it to capture email addresses of new customers and offer them a first time discount. Amazing functionality for a free app!

Using app

29 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate the 5-Star review! 🙌 These reviews make our day here. Thanks, Kevin

5 / 5 Share

July 14, 2022

So far so good setting it up. Great support for this app set up so far. Will be interesting to see the results.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving a positive review! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Best wishes, Kevin

5 / 5 Share

July 14, 2022

I am really liking Rivo's products. This one is simple to setup and customize, and customer service is top notch! Good work Rivo team.

Using app

3 days

Total reviews

11

Average rating

4.9

Developer Reply

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! Best wishes, Kevin

5 / 5 Share

July 13, 2022

Online help was very fast and timely, and customer service was very friendly. The functionality of the app is simple and easy to use, with no superfluous complications. Great.

Using app

36 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

5 / 5 Share

July 13, 2022

Customer Support was so easy to communicate with. Thanks Abbie for the quick response and helping out.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! Thank you so much for giving us a 5-star review! 🌟 Let us know anytime if we can help along the way. Much appreciated, Kevin

5 / 5 Share

July 13, 2022

So helpful and the customer service was fast and easy. The pop up seamlessly installed and works well to capture users.

Using app

10 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate the 5-Star review! 🌟 These reviews make our day here. Thanks, Kevin

5 / 5 Share

July 13, 2022

Lance was FREAKING amazing! Not only did he help me fix the issue I was having, he complimented my shop and said he was going to tell his girlfriends to check it out! He's the first person to see my website except for myself and my developer so his praise really meant a lot! Awesome employee and person! :)

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

5 / 5 Share

July 13, 2022

paul was a great help and have lots of patience. i didnt star the app just jet. he was really nice so thank you so much

Using app

29 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Excellent! 😃 Thanks for the 5-Star review! We truly appreciate you using the app. Best regards, Kevin

5 / 5 Share

July 13, 2022

Customer care via Chat gentilissimo e puntuale. Ha risposto a qualsiasi domanda in live senza nessuna attesa.

Using app

13 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Sono così felice che siamo stati in grado di aiutarti con la tua preoccupazione. Grazie mille per le tue parole gentili e per le 5 stelle! Se c'è qualcos'altro che possiamo fare lungo il percorso, faccelo sapere in qualsiasi momento. Il nostro team sarà lieto di assisterti. 😊 Molto apprezzato, Kevin

5 / 5 Share

July 13, 2022

L'application est simple d'utilisation et propose tout ce qu'il faut. Betty a été d'une grande aide et a même ajouté plus de fonctionnalités gratuitement. J'ai apprécié sa gentillesse et sa rapidité. C'est agréable de se faire accompagner comme cela sur sa boutique.

Using app

20 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Merci beaucoup pour les 5 étoiles! Si vous avez des questions ou si nous pouvons vous aider en cours de route, n'hésitez pas à nous contacter à tout moment. Heureux d'aider de toutes les manières possibles. 😊 Bravo, Kévin

5 / 5 Share

July 13, 2022

I really liked this app, easy to edit and with many cool things that I haven't seen in any other app, even more free. I had some questions about the app and the app attendant "Pete" answered me very quickly and answered my doubts, in addition to helping me make the layout even more attractive. 100% positive experience, I really enjoyed it!

Store

Drizzle

Using app

21 minutes

Total reviews

2

Average rating

4.5

Developer Reply

So glad that you are enjoying our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

5 / 5 Share

July 12, 2022

Abbie assisted me today and she was incredible went above and beyond my expectations. She is AMAZING!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-stars! Best regards, Kevin

5 / 5 Share

July 12, 2022

Arianne was incredibly friendly and helpful. She responded to all my queries with such professionalism and really made the app feel very easy to use. Thank you!

Using app

About 2 hours

Total reviews

4

Average rating

4.5

Developer Reply

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin