TYDAL Popups ‑ Email Pop ups
TYDAL Email Popups - Build your email list
Rating
4.9
feedback
1,935
chart
#11,613
All reviews
Review RSS Feed
July 12, 2022
Excellent customer support given by Paul . He has been very patient in answering all my questions . Very happy and satisfied !
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
July 12, 2022
Fantastic popup, works really well and very customisable. Paul's technical support to remove the Rivo branding was very good, he was very helpful! Thank you
Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin
July 12, 2022
Paul did a great job helping me access the free features of this app. So far it's very easy to use and customizable.
We're so excited that you are happy with our services! Your praise in your 5-Star review is very much appreciated! 🙌 Cheers, Kevin
July 11, 2022
Awesome app. Alex was amazing as usual. Definitely the app to use everywhere. Highly Recommended. A++
So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin
July 11, 2022
Their customer service is phenomenal!!! I honestly can't believe its free lol. It's currently 9:15pm pst and Vicky was promptly available to answer all my question on the live chat! AWESOME!!!!!!!
We always make sure to provide our customers with the best service possible! We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
July 10, 2022
Spoke to both Maria and Arianne and they were super quick to reply and helpful. Anh queries were quickly resolved and I am runngin the app after only a few minutes. Thank you!
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin
July 10, 2022
We are using this app to give customers a first time order discount. Really intuitive and easy to use, customer service team is great and quick
Thanks for the 5-Star review! 🌟 We greatly appreciate you using the app! Let us know if any questions come up or if we can help in any way. Best regards, Kevin
July 10, 2022
I needed to add a pop-up form to my website as I was previously using the Mailchimp integration and wanted something that could link up with the internal Shopify customer base - read good reviews of the Rivo app and am so far very impressed. Very easy to use, the customer support from Paul was excellent and quick - I feel sure they will be supportive if I need any assistance in the furture.
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
July 9, 2022
So Vicky from the support was amazing. Helpful, sweet, and fast. The pop-up looks great, I love the copy and it will really help us.
Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin
July 9, 2022
Maria was very friendly and easy to work with. I'd highly recommend her for a promotion in the near future.
Your kind words mean the world to us! Thank you so much for the positive feedback and we greatly appreciate you using our app. 😊 Much appreciated, Kevin
July 9, 2022
Smooth integration and great customer service. Excited to do more with this app. Thank you Alex!!!!!
Thank you so much for the 5-stars! 🌟 If you have any questions or experience issues along the way, please don't hesitate to let us know. Our team would be delighted to assist you! 🙂 Much appreciated, Kevin
July 8, 2022
Excellent customer service. They helped me right away, the app is exactly what I needed, a pop-up for certain pages with a timer.
We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! ✨ Thanks, Kevin
July 8, 2022
Abbie provided amazing customer service! I am looking forward to using the Rivo Email app on my website!
Glad that you love our customer service! 😃 We're so excited to be part of your business growth and success! If there's anything else you need, just let us know. Cheers, Kevin
July 8, 2022
just signed and got amazing support from the team, the app is also great and easy to use. Highly recommended. Thank you, Vicky Tony - Sunny Sydney Australia
Using app
40 minutes
Total reviews
3
Average rating
3.7
Your review made our day! 🤩 Thank you so much for the 5 stars and for recommending us to the Shopify community! Cheers, Kevin
July 8, 2022
Awesome costumer service by Alex, very friendly, and helpful with pretty much everything, and the app looks great so far!
Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Let us know anytime if you need further assistance along the way. Cheers, Kevin
July 8, 2022
I love that the app is free and easy to use. The support team (Alex) responded immediately to help me resolve issues as well. Would definitely recommend using this app.
So pleased that we were able to help resolve your issues. Thank you so much for your kind words and for recommending us! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Best wishes, Kevin
July 8, 2022
I downloaded this app without really knowing how it works, but Vicky was able to help me and sent me tools to get familiar with the app. Vicky is very responsive, knowledgeable, and helpful. I'd say the best customer support experience.
Thanks for choosing our app! We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Best regards, Kevin
July 8, 2022
Possibly one of the best support chat experiences ever - Vicky was engaging, knowledgable, responsive - in short everything you want from a support experience but so seldom actually get. It's early in the process - but the app looks great, was a snap to set up, and I am looking forward to seeing the results!
We always make sure to provide our customers with the best service possible! We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
July 7, 2022
Customer Support is superior to any other I have experienced. Abbie is beyond great!!! Also, app is clean and easy to set up
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
July 7, 2022
This app is easy to use and set up. I had a question and customer service responded right away. Lance was SO kind and helpful. He went above and beyond and was super cheerful and responsive. He answered my questions, fixed the issue I was having, and gave me some positive feedback on the shop I'm setting up. After a day of frustration with other integrations, this was a breath of fresh air. I highly recommend Rivo's email pop-up!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin