All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 7, 2022

Support is great. Setup is easy. Can't wait to see how this helps my store! I had the whole thing set up in about 15 minutes.

Using app

18 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for using our app! 🤩 We're so excited to be part of your business growth and success! If you need anything else, just let us know. Best wishes, Kevin

5 / 5 Share

July 7, 2022

I was helped by Lance he provided me best costumer service, fast response and solutions to all my questions.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Your review means the world to us! We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

5 / 5 Share

July 7, 2022

Great and responsive service! The app is very easy to use and set up. I would recommend it to store owners.

Using app

36 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the 5-stars and for recommending us to the community! 🎉 All the best, Kevin

5 / 5 Share

July 7, 2022

Nice app for email pop up, easy to set up.Excellent customer service! Super fast! 5 star service!!!!

Using app

15 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad you love the app and the setup process. 🤩 Feel free to reach out to us anytime if you have any further questions. We are always happy to help! Best regards, Kevin

5 / 5 Share

July 7, 2022

I installed the Rivo pop up to collect emails on our store. It was easy to get setup and Alex answered all of my questions and help me out.

Using app

24 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! Thanks so much for choosing our app and the 5-Star review! 🙌 Cheers, Kevin

5 / 5 Share

July 6, 2022

Abbie from Rivo did a awesome job! Helped me right away and even went the extra mile and gave me some good feedback and suggestions to improve my website. 5 Stars service. highly recommend this app. So far everything you get is free which awesome. GREAT JOB!!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! 🌟 Thank you so much for the compliments and for recommending us to the community! We're always striving to help you and your business succeed! 😃 Much appreciated, Kevin

5 / 5 Share

July 6, 2022

Abbie was very helpful and very quick to assist in getting the app set up. She also added some awesome features. Very friendly. Can't wait to start using Rivo!

Using app

32 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the positive review! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

5 / 5 Share

July 6, 2022

I used the Rivo App to help me with collecting email for subscribers in my business. I need assistance and used the chat function. The representative, "Amazing Abbie", was very knowledgeable and helpful. Abbie was efficient, patient and resourceful. The sense of urgency and willingness to help me with my questions and beyond is what makes me want to stay with Rivo Apps. Thank you so much AMAZING ABBIE!!

Using app

22 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! 🤩 We're so pleased that you are satisfied with our customer service. Thanks so much for the 5-stars and kind words! If there's anything else we can do along the way, please don't hesitate to let us know. Our team would be delighted to assist you. 🙌 All the best, Kevin

5 / 5 Share

July 6, 2022

Not had a chance to explore the app yet but the service I received from Abbie was 5* Such a great rep, a credit to the company

Using app

12 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! 🙌 We're always striving to help you and your business succeed! Thanks, Kevin

5 / 5 Share

July 6, 2022

Really good customization and easy set up! Also the custommer service is really good, solved my inquiry in minutes

Using app

About 19 hours

Total reviews

2

Average rating

5.0

Developer Reply

Awesome! Thank you so much for the 5-stars! Let us know anytime if you need further help. Best regards, Kevin

5 / 5 Share

July 6, 2022

I was looking for a pop-up app, and was recommended this one. Haven't gotten around to trying the app yet, but my initial experience with Lance, has been nothing short of absolutely amazing. In my entire life, I have never..EVER..had such an amazing experience with any support executive. He complimented my products, immediately provided the support I required and provided me with the sweetest most polite conversation. Really made my day. Amazing work. Never let him go!!!

Store

AQUO

Using app

28 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Wow! 🤩 This review made our day! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

5 / 5 Share

July 6, 2022

I loved the customer service provided. Representative was friendly and speedy. He even took the time to view my shop and provide feedback. :) an overall great experience.

Using app

21 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Best wishes, Kevin

5 / 5 Share

July 6, 2022

betty was great and the app is great. thanks for the support! Look forward to making some popups and getting some customers!

Using app

29 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! We truly appreciate you using the app. 😊 Much appreciated, Kevin

5 / 5 Share

July 6, 2022

We are very happy with Rivo, especially its service team. They care about the customer experience and is very quick and friendly in responding to questions. Their rep Abbie was really nice and helpful.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

5 / 5 Share

July 5, 2022

I'm new to this app but so far I like the features and the support is unmatched. I spoke to Pete who helped me get set up and he was beyond helpful.

Using app

16 minutes

Total reviews

3

Average rating

4.3

Developer Reply

Awesome! Thanks so much for using our app. If you have any questions or experience issues along the way, please let us know. We're always happy to help. 🙌 Cheers, Kevin

5 / 5 Share

July 5, 2022

By far the best customer support of any app I tried (support by Lance). Thank you for unlocking the extra features. Can't wait to start using the app and see it bring results.

Using app

19 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for leaving a 5-star review! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Best wishes, Kevin

5 / 5 Share

July 5, 2022

I have built a ton of Shopify stores over the years and haven't used RIVO until now. It works perfectly, is flexible, and has great customer service. Big recommend!

Using app

14 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

5 / 5 Share

July 5, 2022

I used this app for my store email pop up, the app is very friendly and the Ryan solved everything in a minute!! 100% recommended!

Using app

About 2 hours

Total reviews

6

Average rating

4.3

Developer Reply

Thanks so much for choosing our app and recommending us to the Shopify community! Let us know anytime if any questions come up or if we can help along the way. 🍻 Cheers, Kevin

5 / 5 Share

July 5, 2022

Very simple and easy to use App. Installation and setup are super easy. I must mention support staff is professional and knowledgeable.

Using app

16 minutes

Total reviews

8

Average rating

4.6

Developer Reply

We are so excited that you are happy with our app and services! Thank you so much for the positive feedback and review! 🌟 Best regards, Kevin

5 / 5 Share

July 5, 2022

Professional and friendly! Lance knows how to make customer day better—highly recommended. App is simple to install and use

Using app

24 minutes

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for the positive review and for recommending us to the Shopify community! 🎉 Cheers, Kevin