All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 19, 2022

Maria is very helpful and polite. She fulfilled all my needs. she help me customize my pop up and find a free app

Store

ZeroAM

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🚀 Thanks, Kevin

5 / 5 Share

June 19, 2022

The service is really good, very responsive and instant. The only thing I find is the background image loading is a little slow. Maybe use a low resolution picture is better. All in all, it's a helpful app.

Using app

35 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave positive feedback and a 5-star review! We'd like to know more details about the slow loading of your background image. Kindly reach out to us via chat so we can have this examined. 🙂 Thanks, Kevin

5 / 5 Share

June 18, 2022

The Support guy (AA) was really great: 1. the response was really fast. 2. he explained to me everything clearly. 3. very friendly and helpful.

Using app

10 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We really appreciate the 5-Star review! These reviews make our day here. 🙌 Thanks, Kevin

5 / 5 Share

June 17, 2022

I enjoyed the willingness to help and the extra help and kindness regarding my storefront on Shopify!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

It's our pleasure to help you. 😊 If there's anything else we can assist you with along the way, please don't hesitate to let us know. Best wishes, Kevin

5 / 5 Share

June 17, 2022

Just installed the app and super impressed with the blazing fast service so far. Amazing chat support.

Using app

10 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin

5 / 5 Share

June 17, 2022

Very friendly and helpful in setting it up. Lance was very responsive. Although there aren't many options on layout, the program is easy to set up. It's a good option for a free app.

Using app

About 3 hours

Total reviews

5

Average rating

4.6

Developer Reply

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars and for using our app! 🌟 Best wishes, Kevin

5 / 5 Share

June 17, 2022

Great app, Lance who I spoke to was great removing the branding. Very friendly and helpful. Fantastic service.

Using app

19 minutes

Total reviews

3

Average rating

5.0

Developer Reply

I had a great time chatting with you! 😃 Thank you for the 5-stars and positive feedback! Cheers, Lance

5 / 5 Share

June 17, 2022

I've been looking to ad a pop up window in my shopify webstore and I found this app really easy to use and super straight forward. I contact you after I was done, to remove the powered by Rivo and AA was really nice and went above and beyond to help me, also he was really polite and friendly. Thumbs up AA and Rivo!! Thanks ;)

Using app

About 6 hours

Total reviews

3

Average rating

5.0

Developer Reply

We always make sure to provide our customers with the best service possible! I am so glad that you had a great experience chatting with me. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 🙌 Cheers, AA

5 / 5 Share

June 17, 2022

The app was so easy to use and my customer service rep Abbie was AMAZING! I was able to get it done in like 5 minutes! THANK YOU!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Abbie

5 / 5 Share

June 16, 2022

App works great! Customizable and clean. Would wish if there was more fonts to chose from or being able to import your stores theme font to the pop up

Using app

33 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So glad to hear you had a 5-star experience with our app! Thanks so much for the positive review and feedback! 🤩 Cheers, Kevin

5 / 5 Share

June 16, 2022

Ich finde die App wunderbar selbsterklärend und wenn doch mal Fragen auftreten hat Betty (support) super geholfen. Thank you so much

Using app

About 4 hours

Total reviews

3

Average rating

5.0

Developer Reply

Vielen Dank für das positive Feedback und die 5 Sterne! 🌟 Wir sind immer für Sie da, wann immer Sie uns brauchen! Beste Grüße, Kevin

5 / 5 Share

June 16, 2022

Truly blown away, best costumer services I have ever gotten. This is how you treat costumers with royalty. I recommend this app 100%! I needed help with configuration of the application and got Betty to assist me, she is lovely and helped me excelent with service! thank you :)

Using app

22 minutes

Total reviews

2

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

5 / 5 Share

June 15, 2022

After installing this app, I asked the team for help and Abbie helped me very nicely and quickly. She was very kind. Thank you very much Abbie for your much appreciated help.

Using app

24 minutes

Total reviews

4

Average rating

5.0

Developer Reply

We're so thrilled that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Much appreciated, Kevin

5 / 5 Share

June 15, 2022

This app function is great and am excited to help it grow my customer base!! Customer support from Abbie was fantastic, she was very helpful and efficient in helping me in all my needs! I will continue to contact her if I have any issues

Using app

25 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for using our app! 🤩 We're excited to be part of your business growth and success! If there's anything else you need along the way, just let us know. We're always here to help. Cheers, Kevin

5 / 5 Share

June 15, 2022

L'app la sto scoprendo poco a poco, sembra molto facile e intuitiva. Per ora posso dire che il servizio clienti credo sia il migliore mai provato in assoluto

Using app

18 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Grazie mille per le 5 stelle! Se hai domande o se possiamo aiutarti lungo il percorso, non esitare a contattarci in qualsiasi momento. Felice di aiutare in ogni modo possibile. 😊 Ciao, Kevin

5 / 5 Share

June 15, 2022

Un app molto utile e ben funzionate, facile da utilizzare e molto intuitiva. Betty dell'assistenza è stata molto gentile!

Store

Podhio

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Apprezziamo davvero il tuo utilizzo della nostra app e ti ringraziamo per aver dedicato del tempo a lasciare una recensione a 5 stelle. Se c'è qualcos'altro con cui possiamo aiutarti, non esitare a farcelo sapere. Cordiali saluti, Kevin

5 / 5 Share

June 15, 2022

It was very easy to use, i liked the fact that it was free to customise the pop up. The online chat - Lance was extremely useful and lovely to chat to

Using app

26 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

5 / 5 Share

June 15, 2022

Amazing customer support. Betty helped me immediately with my questions and was great throughout. The pop up widget seems great, easy to use and easy to set up. All round very good app Rich www.artfever.uk

Using app

About 1 hour

Total reviews

21

Average rating

5.0

Developer Reply

We're so thrilled that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

June 15, 2022

Just started using the app and so far all good. Easy to use, good support, and to the point info video's. For me its spot on!

Using app

12 minutes

Total reviews

4

Average rating

4.5

Developer Reply

Thank you so much for choosing to use our app! We're so excited to be part of your business growth and success! If you need anything at all, just let us know. ✨ Best wishes, Kevin

5 / 5 Share

June 15, 2022

Pete helped me with a problem that was bothering me, this plugin helped me get emails from prospective customers and made me work more efficiently!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for leaving a 5-star review! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin