All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 15, 2022

Betty was very helpful. Just added so can't speak towards how effective it is. Pop ups are working on my website so far, so hoping this translates to more sales.

Using app

30 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for choosing our app! We are so grateful for the 5-star review! If any questions come up or if we can help along the way, feel free to reach out to us anytime. All the best, Kevin

5 / 5 Share

June 15, 2022

Abbie was super helpful, taught us a bunch of things we didn't know. We were a bit unsure of this product and its features, but the integration has been super easy and the staff extremely helpful. I cant believe we didn't find them sooner.

Using app

29 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

June 14, 2022

Free to remove branding when you contact support via chat feature. Great service and funny too. Appreciated that.

Using app

6 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin

5 / 5 Share

June 14, 2022

The app looks really easy to use and the live chat support was excellent. The replies were fast and gave me the help I needed.

Using app

15 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We are so happy that you like our app and services! Thank you so much for the positive feedback and review! ✨ Best wishes, Kevin

5 / 5 Share

June 14, 2022

I discovered this app by Rivo and immediately connected with Betty who was absolutely welcoming! She provided helpful resources to help familiarize me with the app and all that it offers! Excellent customer service. Thanks, Betty!

Using app

22 minutes

Total reviews

7

Average rating

5.0

Developer Reply

Your review means the world to us! 🙌 We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! All the best, Kevin

5 / 5 Share

June 13, 2022

Useful and easy-to-integrate customization. Works perfectly with my site. Vicky (customer support) was incredibly helpful, too!

Using app

About 22 hours

Total reviews

3

Average rating

5.0

Developer Reply

We greatly appreciate the 5-Star review! These reviews make our day here. If you have further questions or experience issues along the way, please let us know. Our team would be delighted to help you. 😊 Thanks, Kevin

5 / 5 Share

June 13, 2022

Rivo's customer support team was lightning quick and helped me with verifying my account in literally under 5 minutes. AND it's free!? Great work!

Using app

9 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! ✨ Thanks, Kevin

5 / 5 Share

June 13, 2022

Abbie was super helpful and informative, even pointed out some things I could do better on my store page, thank you for your help!

Using app

About 14 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your kind words and 5-star review! We are here for you anytime. All the best, Kevin

5 / 5 Share

June 13, 2022

Great customisable and great and fast support! - Big thanks to Betty for the fast responses and helpful support! Recommend this app especially for one language shops. Hopefully the upgrade come soon to use this app in Multi-Language-Stores

Using app

18 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the kind words and for recommending us to the Shopify community! 🙌 We are always here for you anytime you need us. Cheers, Kevin

5 / 5 Share

June 12, 2022

From the very beginning I was blown away by the Customer Support from Maria, she did not hesitate and helped with everything I needed, extremely friendly, highly recommended!!!

Store

COYOTAS

Using app

13 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We always make sure to provide our customers with the best service possible! We're so glad that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

June 12, 2022

Great and fast service will use again. Thank you Thank you thank you. he answered my question efficiently

Using app

3 days

Total reviews

6

Average rating

4.2

Developer Reply

Thanks so much for the 5-Star review! Best regards, Kevin

5 / 5 Share

June 12, 2022

Perfect app. Very useful and easy to use. Trish provided me a super good service, very quick and professional.

Using app

29 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Glad you love our app, and thanks for the 5-stars! Feel free to reach out to us anytime if you have any questions or if we can help along the way. 😊 Best wishes, Kevin

5 / 5 Share

June 11, 2022

i used the app works great communication is amazing and they are so helpful and answers so quick and helps you with other stuff

Store

LEENS

Using app

7 minutes

Total reviews

3

Average rating

3.7

Developer Reply

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🙌 Cheers, Kevin

5 / 5 Share

June 11, 2022

i used the APP AA was a great help recommended gives you all the features you are looking for and more than that

Using app

7 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! Thanks so much for sharing your 5-Star review with us, and the community! Best regards, Kevin

5 / 5 Share

June 10, 2022

I used this app for a month. It works great and I use it for free!!! The support is amazing. I contacted Betty regarding some features I didn't find. She helped me to fix my problem. It was the best experience so far. I recommend it to everybody :)

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

5 / 5 Share

June 10, 2022

Using this app for a discount code. It was so easy to set up and I needed some support to remove the app branding and the service was excellent! Highly recommend giving this app a try!

Using app

23 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad you're happy with our app! Thanks so much for the positive 5-star review and for recommending us to the community! 🌟 Best wishes, Kevin

5 / 5 Share

June 10, 2022

Beautiful App for email Pop-Up! Many feautures and all free. Awesome support by Betty. Very fast response and perfect help. Thanks!

Using app

24 minutes

Total reviews

3

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review and, we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

5 / 5 Share

June 10, 2022

Very helpful friendly service. Betty did a good job today. The app is also very use full My list of customers is grow everyday.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

5 / 5 Share

June 10, 2022

I like this app. It helped me with an instant set up of my email pop-ups and Betty also provided a few additional pointers

Using app

22 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! 🌟 We truly appreciate you choosing our app, and if you ever have any questions or if we can help along the way, feel free to contact us anytime! Best regards, Kevin

5 / 5 Share

June 9, 2022

Very gratefull for help received in order to setting up the app. Excellent service! Thank you very much!

Using app

About 6 hours

Total reviews

3

Average rating

5.0

Developer Reply

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Best regards, Kevin