All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 28, 2022

Outstanding! Maria was very welcoming and helped me with understanding how to use the app. Thanks so much!

Using app

12 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 Much appreciated, Kevin

5 / 5 Share

May 28, 2022

Maria was amazing. Did not have to wait on the chat. She knew exactly what I needed. Had the app up and going within 5 minutes.

Using app

33 minutes

Total reviews

3

Average rating

5.0

Developer Reply

We're so excited that you are happy with our customer services! Your praise in your 5-Star review is very much appreciated! ✨ Thanks, Kevin

5 / 5 Share

May 28, 2022

Excellent customer service - and instant response on chat and took care of my query right away. I have enjoyed using the app so far - very easy to use and a great interface. I will recommend it highly to others!

Using app

10 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

May 27, 2022

Great App gets the job done without too much faf and for free! Great customer support, Lance was helpful and very kind!

Using app

About 2 months

Total reviews

8

Average rating

3.9

Developer Reply

Wonderful! We are always here to help and super excited that you love our app and customer service! 🎉 Thanks so much for the positive feedback and review! Cheers, Kevin

5 / 5 Share

May 27, 2022

Muy buena atención. Realmente se esfuerzan por dar soporte y una app muy útil y intuitiva. Muchas gracias Equipo. Saludos

Using app

28 minutes

Total reviews

4

Average rating

5.0

Developer Reply

¡Me alegro de que esté satisfecho con nuestros servicios y muchas gracias por la revisión de cinco estrellas! Si surge alguna otra pregunta o si podemos ayudar en el camino, no dude en comunicarse con nosotros en cualquier momento. 🙌 Todo lo mejor, Kevin

5 / 5 Share

May 27, 2022

Great customer service! Fast reply! Pete is very nice and helpful. Great to deal with. Very happy with my subscription!

Using app

15 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy that you had a great experience with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

May 27, 2022

Works well to create pop ups, Betty was very helpful with support.Great that you can add custom css.

Using app

29 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for the positive feedback and review! We are here for you anytime you need us. Much appreciated, Kevin

5 / 5 Share

May 27, 2022

Thank you Betty for being so helpful. Much appreciated. I am looking forward to using this app and I will give further feedback once I have enjoyed trying it out. So far it looks extremely user friendly.

Store

Tallula

Using app

19 minutes

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave 5-star feedback! 🙌 We're so excited to be part of your business growth and success! If you have further questions or experience issues along the way, just let us know. We're always here to help. Best wishes, Kevin

5 / 5 Share

May 26, 2022

Arianne was very responsive and helpful. She guided me on how to fix my favicon, and also helped update my Email Pop Ups to now show Rivo when appearing on customer screen.

Store

MaiGlow

Using app

About 20 hours

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback and for using our app! 🤩 Much appreciated, Kevin

5 / 5 Share

May 26, 2022

i enjoyed arianna bubbly sense of humor through chat, sometimes thats all one ask for; she made my day!

Using app

30 days

Total reviews

5

Average rating

4.8

Developer Reply

We are so pleased that you are happy with our customer service. Thank you so much for the 5-stars! 😊 Much appreciated, Kevin

5 / 5 Share

May 26, 2022

i use this app for email sign up and discount codes. communication with rivo was great. 5 out of 5! He helped me achieve what I need to do!

Using app

15 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! Thanks so much for using our app! Your positive feedback and 5-star review are very much appreciated! 🙌 Cheers, Kevin

5 / 5 Share

May 26, 2022

Lance's customer support was really great. He removed the Rivo branding (for free) and gave me a few other options. I love how it looks and feels on my page.

Store

acjames

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! If you have further questions or experience issues along the way, please feel free to let us know. We would be pleased to help you. 😊 Much appreciated, Kevin

5 / 5 Share

May 26, 2022

Amazing customer service! fast, friendly and very helpful! Super impressed! Lance was of great service to me, and helped me get my app up and running. happy customer!

Using app

28 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

May 26, 2022

I've just started to use the app to create popups for my store and had a question with some of the features. The help chat was great, very responsive.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

We truly appreciate you using our app, and thank you for taking the time to leave positive feedback. Let us know if any questions come up or if we can help along the way. Best wishes, Kevin

5 / 5 Share

May 26, 2022

I loved the response time and suggestions. Abbie was very helpful in answering questions and walking me through

Using app

25 minutes

Total reviews

1

Average rating

5.0

Developer Reply

You are so awesome! Thank you so much for the 5-Stars, and we are happy that you like our customer support. Much appreciated, Kevin

5 / 5 Share

May 26, 2022

App is easy to use and has all the features you need for your store. The support team is also great.

Store

Mealami

Using app

40 minutes

Total reviews

4

Average rating

5.0

Developer Reply

So glad you love our app and support! Thank you so much for the 5-Star review! Best regards, Kevin

5 / 5 Share

May 25, 2022

Marvin helped me big time. Thank you so much for your time and patience! Gave more assistance than needed!

Using app

20 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! Thank you so much for the positive feedback and review! We are always here for you anytime you need us. 😊 Best regards, Kevin

5 / 5 Share

May 25, 2022

El plugin funciona perfectamente 100% recomendable, recomiendo el uso de este plugin , lo hemos probado durante unas horas y ya cumple con lo necesario.

Using app

27 minutes

Total reviews

2

Average rating

5.0

Developer Reply

¡Estamos muy emocionados de que te encante nuestra aplicación! ¡Muchas gracias por la reseña de 5 estrellas y por recomendarnos a la comunidad de Shopify! Si necesita más ayuda en el camino, háganoslo saber. Siempre estamos aquí para ayudar. Mis mejores deseos, Kevin

5 / 5 Share

May 25, 2022

J'ai utilise cet application pour enlever l'image de marque et j'ai eu une réponse super rapide très polie et tous a été fait rapidement.

Using app

17 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Merci pour l'avis 5 étoiles ! 🌟 Nous apprécions vraiment que vous utilisiez l'application. Bravo, Kévin

5 / 5 Share

May 25, 2022

What a nice emplyee. Supper responsive, supper helpful. Assisted me with everything, gave me detailed information on everything i needed.

Using app

17 minutes

Total reviews

4

Average rating

4.5

Developer Reply

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Best regards, Kevin