All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 24, 2022

The app is really easy to use and the customer support is the fastest! Also the cutest :) Thank you thank you!!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Your kind words mean the world to us! ❤️ Thank you so much for the positive feedback and 5-star review! 🤩 All the best, Kevin

5 / 5 Share

May 24, 2022

Lance was helpful, quick and thorough. Thanks for the help and support! Setup was quick and easy. Looking forward to bringing more customers to our store!

Using app

14 minutes

Total reviews

2

Average rating

5.0

Developer Reply

So pleased that you are happy with our customer service. Thank you so much for your kind words, and we are so excited to be able to help contribute to you and your business's success! If you ever need anything, we are here for you anytime. 😃 Best wishes, Kevin

5 / 5 Share

May 24, 2022

Customer service agent Lance was awesome! He was very helpful and knowledgeable. The app is very easy to use and will provide the assistance I need in converting browsers into customers. Thanks Lance for your help.

Using app

23 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

May 24, 2022

Great app, great customer service - I was very pleased and satisfied with the support and assistance that Lance provided via chat - thank you!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Best wishes, Kevin

5 / 5 Share

May 24, 2022

Really good app, with great service great team. Free removing of the "powered by" logo at the bottom.

Using app

23 minutes

Total reviews

17

Average rating

4.8

Developer Reply

Thanks so much for the 5-Star review! Best regards, Kevin

5 / 5 Share

May 24, 2022

La aplicación funciona de maravilla y permite ajustarla a tu web. La ayuda personalizada (Betty) ha sido muy amable y rápida!

Using app

29 minutes

Total reviews

1

Average rating

5.0

Developer Reply

¡Estamos muy emocionados de que esté satisfecho con nuestra aplicación y nuestros servicios! ¡Muchas gracias por los comentarios positivos y la evaluación! 🌟 Mis mejores deseos, Kevin

5 / 5 Share

May 24, 2022

I used this app to display newsletter popup on my site. I like that it has most of the features in-built and support also is available instantly.

Using app

About 12 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the awesome review! We truly appreciate you using our app! Best regards, Kevin

5 / 5 Share

May 23, 2022

It's easy to use and it's free! I created the pop-up email in just minutes. The Live Chat was very helpful and accomodating. Thanks, Rivo!

Using app

22 minutes

Total reviews

4

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🍻 Cheers, Kevin

5 / 5 Share

May 23, 2022

A simple but help app. Very nice customer service. You can upload your image as well as customizing with CSS.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

We're so glad you're happy with our app! Thanks so much for the positive 5-star review! 🌟Best wishes, Kevin

5 / 5 Share

May 23, 2022

This app works seamlessly with my theme. If I am on the customer's end, I will have a hard time refusing the discount offer

Using app

10 minutes

Total reviews

5

Average rating

4.8

Developer Reply

We truly appreciate the 5-Star review! These reviews make our day here. 😊 Thanks, Kevin

5 / 5 Share

May 23, 2022

I needed some help with the App and Arrianne was wonderful help, she even helps me with different things I did not even think about.

Using app

28 minutes

Total reviews

3

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! 🤩 We're always striving to help you and your business succeed! Thanks, Kevin

5 / 5 Share

May 23, 2022

I can't wait to use this feature to help my loyal customers save money! I love how support is only a type away if you have any questions or confusion. Lance was great and a huge help!

Using app

32 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your choosing to use our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. 🙌 Cheers, Kevin

5 / 5 Share

May 23, 2022

This app is super user friendly and flexibly. By far, though, the best part of using this app is the customer service by Lance. He was quick to make adjustments that I asked for, gave me some free additions, and provided amazing support while I created my pop-up. Well done!!!!

Using app

19 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

May 23, 2022

Lance is THE MAN! He went above and beyond what I asked and added additional features. I just started using Rivo & so far it's been a great experience

Using app

27 minutes

Total reviews

2

Average rating

5.0

Developer Reply

You are so awesome! Thank you so much for the fantastic review, and we greatly appreciate you using our app. If there's anything else you need, just let us know anytime. We are always available to help. 🙂 Best regards, Kevin

5 / 5 Share

May 23, 2022

Hello, the service was excellent and betty has done a good job excellent communication and and very friendly.

Using app

22 minutes

Total reviews

2

Average rating

4.5

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

5 / 5 Share

May 23, 2022

Excellent customer support. The app does just what we were looking for. Can't wait to collect more emails.

Using app

10 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Your feedback means the world to us! Thank you so much for the awesome review and we are here for you anytime! 🙌 All the best, Kevin

5 / 5 Share

May 23, 2022

Brilliantly fast support from Betty. Still playing around with the app, but so far i really like it. Thanks guys.

Using app

19 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for the 5-stars! If you have further questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 Cheers, Kevin

5 / 5 Share

May 23, 2022

She was right on top of everything I asked about and handled in in a fast timely manner. She also made sure I had a few other items installed.

Using app

31 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 Much appreciated, Kevin

5 / 5 Share

May 22, 2022

This app is really great. The features were all very easy to use, the styling choices made it very easy to customize to the look of my site and when I reached out to the support team to help me remove branding, it may honestly have been the best customer support I have ever experienced in my life. Alex was quick, super friendly, and really helped me out tremendously. Because the support was so good, I am going to be checking out Rivo's other apps and see if I can implement them into my store. 5 stars across the board and the service is free! Thank you Rivo, amazing job!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

5 / 5 Share

May 21, 2022

So far, this app is fantastic and does everything it says. Customer service was terrific! Marvin was accommodating and kind.

Using app

15 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Glad to hear you like the app so far! If you need anything at all just let us know. Best regards, Kevin