All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 18, 2022

Highly recommended. The support team is so helpful and friendly. I got set up in minutes! Thank you so much!

Using app

21 minutes

Total reviews

2

Average rating

5.0

Developer Reply

You are awesome! ✨ Thank you so much for the positive feedback and for recommending us to the Shopify community! If there's anything else we can do, just let us know anytime. All the best, Kevin

5 / 5 Share

May 18, 2022

Simple, clair, efficace! Je recommande chaudement. Merci au conseiller Pete de son aide si rapide et proactive

Store

ICTYOS

Using app

18 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Génial! Merci beaucoup pour les 5 étoiles et de nous recommander! Très apprécié, Kévin

5 / 5 Share

May 18, 2022

Had support help me with removing a title and they done it without hesitation immediately, would highly recommend. great support great app

Using app

15 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Much appreciated, Kevin

5 / 5 Share

May 17, 2022

i used this app to enable pop up email suscription for my website. excellent service from abbie! very kind and helpful

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We truly appreciate you using our app and if you ever have any questions or if we can help along the way, feel free to contact us anytime! Thanks, Kevin

5 / 5 Share

May 17, 2022

I'm yet to used the App, but I can tell i will have a great experience because of the customers service I received from Abbie (she's a pro).

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Hey Morongwa, James here, Head of Merchant Success at Rivo – thanks for your feedback about our Support so far and for installing the app! We're happy you're using it on your shop and we're really looking forward to seeing your success on your store. https://email-popup-docs.rivo.io/en/article/quickstart-guide-1iipcgg/ If you need anything at all or tips on best practices, check out our app demo video on the link above Cheers, James

5 / 5 Share

May 17, 2022

Abbie was amazing and she went about and beyond to help me. 10 plus, plus. Give her a raise I could not have done this without her.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our service. Thank you so much for the compliments and kind words. If there's anything else you need, just let us know anytime. 😃 All the best, Kevin

5 / 5 Share

May 17, 2022

Quick and responsive customer service, thank you to Ryan for his help setting up the app. Enjoying so far!

Using app

8 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

5 / 5 Share

May 17, 2022

I just started so still waiting for more people to join the list but the customer support I had with Ryan was amazing. He responded quick and helped me just as quick. Look forward to seeing if I can now grow my mailing list easier then before

Using app

26 minutes

Total reviews

13

Average rating

5.0

Developer Reply

We're so glad to hear that you are happy with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

May 17, 2022

Lance was super quick and efficient with helping us with the set up! Looking forward to seeing an increase in sales!

Using app

20 minutes

Total reviews

7

Average rating

5.0

Developer Reply

It's music to your ears that you are happy with our service. Thanks so much for the 5-stars and positive feedback. 🍻 Cheers, Kevin

5 / 5 Share

May 16, 2022

I signed up and customer service was quick to help. I had Abbie as my rep and right away she pointed out tips and made the process super easy!

Using app

13 minutes

Total reviews

4

Average rating

4.0

Developer Reply

So pleased to hear that we were able to help you set up the app. If any questions come up or if we can help in any way, feel free to reach out to us anytime. 😊 Thanks, Kevin

5 / 5 Share

May 16, 2022

I just installed this app and I'm already extremely impressed with the customer service! Hoping the app itself is just as amazing! S/O to Abbie! :)

Using app

12 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! We greatly appreciate you using the app. 🙌 Cheers, Kevin

5 / 5 Share

May 16, 2022

Abbie was helpful on what I needed done and recommended another app that was very help to implement. Appreciate your help and look forward to using the app to grow our audience more!

Using app

17 minutes

Total reviews

3

Average rating

5.0

Developer Reply

We really appreciate the 5-Star review! 🌟 These reviews make our day here. Thanks, Kevin

5 / 5 Share

May 16, 2022

Betty was AWESOME! She went above and beyond what I initially asked for her to do. The customer service on this app is amazing!!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Your positive review means the world to us! We are always happy to help in any way we can and we are available anytime. Thanks so much for 5-stars! 😊 All the best, Kevin

5 / 5 Share

May 16, 2022

Great customer service. Easy to use free app. Simple designs and good for acquiring new emails. Would recommend.

Using app

27 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! Thanks so much for the 5-star review and for recommending us! 🤩 Much appreciated, Kevin

5 / 5 Share

May 16, 2022

Betty helps a lot with my inquiries, and she's so friendly and responds very quickly. I really like this APP and will surely use it for store pop-ups and other functions to explore!

Store

SHEGLAM

Using app

25 minutes

Total reviews

9

Average rating

5.0

Developer Reply

We are so thrilled that you love our app and services! Thank you so much for the positive feedback and review! 🌟 If there's anything else we can do, please feel free to reach out anytime. Best wishes, Kevin

5 / 5 Share

May 15, 2022

Excelente!!! Me encanto! Y el soporte técnico fue rápido y eficaz, todo lo que necesitas para incrementar tus ventas y suscripciones! Excellent!!! I love it! Just what I need!

Using app

21 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Estamos muy agradecidos por clientes como usted y estamos muy emocionados de poder contribuir al éxito de usted y de su negocio. 🤩 ¡Muchas gracias por los comentarios positivos y la revisión! Muy apreciado, Kevin

5 / 5 Share

May 15, 2022

Support of this app is really great, especially Maria! She went beyond my request to enable the Custom CSS feature. I recommend these guys and the app!

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

May 15, 2022

Good great support, will defiantly continue to use and see what this app has to offer. I highly recommend

Using app

14 minutes

Total reviews

6

Average rating

4.7

Developer Reply

Thanks so much for the 5-Stars and for recommending us to the Shopify community! Best regards, Kevin

5 / 5 Share

May 13, 2022

Abbie was amazing. She answered and helped me really fast. Highly recommended this app. And the best part it's totally free!

Using app

22 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the 5-Stars and for recommending us to the Shopify community! 🌟 Best regards, Kevin

5 / 5 Share

May 13, 2022

Customer service feedback is great!!AMAZING! I will continue to do tests to see if the app works!!!!!

Store

Aieve

Using app

35 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Thanks, Kevin