All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 10, 2022

The customer service is superior! Adrianne, was extremely helpful and patient. She was not rushed and genuine.

Using app

41 minutes

Total reviews

10

Average rating

5.0

Developer Reply

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! All the best, Kevin

5 / 5 Share

April 8, 2022

真的太棒啦,我非常喜爱这样迅速的回复,给了我很大的动力去学习使用插件。如果可以,我真的希望能出现更多的功能区展现插件的强大,比如说弹窗的优惠券可以设置位置,优惠券可设置样式,形式更加丰富和人性化会更加完美

Using app

20 minutes

Total reviews

2

Average rating

5.0

Developer Reply

非常感謝您的 5 星! 我很高興地說,我們很快就會推出更多功能,您的建議非常好! 我已將它們提交給我們的開發團隊,但如果您想添加更多詳細信息,您可以將它們放在這裡 feedback.rivo.io/ 一切順利,凱文

5 / 5 Share

April 8, 2022

This app has been very easy to use and provided great customer service when I needed assistance, thank you.

Using app

16 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

5 / 5 Share

April 6, 2022

this app is awesome does what its supposed to do! and the customer service was awesome and helped me out went above and beyond to make sure i was happy def recommend 100%

Using app

29 minutes

Total reviews

6

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and for recommending us to the Shopify community! 🌟 Best wishes, Kevin

5 / 5 Share

April 6, 2022

Betty was really kind and helpful!! Really appreciate all the help! Great app! Thank you!!!!!!!!!!!!

Using app

18 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your kind words and positive review! 🙌 We are here anytime you need us! Cheers, Kevin

5 / 5 Share

April 6, 2022

I'm currently testing this application for pop up and the support provided was on point. I recommend the application

Using app

23 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Wonderful! So glad to hear that you are happy with our support. Thanks so much for the 5-star review and for recommending us! 🤩 Best wishes, Kevin

5 / 5 Share

April 6, 2022

New in the digital world, so i am not very handy, the application is clear and easy to work with, the translation into french is correct, fast to talk to a person. Betty was very : Professional Understandable Efficient Fun &friendly

Using app

34 minutes

Total reviews

3

Average rating

4.7

Developer Reply

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

April 6, 2022

Fantastic App, super easy to instal, works seemlesly, looks great, and the customer support is AMAZING

Using app

18 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Glad you love our app! 🤩 Thank you so much for the 5-Star review. Best regards, Kevin

5 / 5 Share

April 5, 2022

I needed help with something and response time was super quick and helpful! Would definitely recommend!

Using app

14 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So glad to have helped you with your concern. 😊 Thanks so much for the 5-stars and for recommending us to the community! Much appreciated, Kevin

5 / 5 Share

April 5, 2022

In the last two days I have seen a lot of newsletter apps and pop ups. After testing a few I decided to go with Rivo and so far it's a good decision. There is no limit to the number of visitors for free and the support is very fast and efficient. Very happy.

Using app

43 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for choosing our app! We are so excited to hear that you are happy with our app so far. If you have any questions or experience issues along the way, just let us know anytime. Our team is always here to help. 😊 All the best, Kevin

5 / 5 Share

April 4, 2022

Very easy to use app, the customer service was really great, helpful and very kind! I will continue to use this app for my newsletter

Using app

About 2 hours

Total reviews

6

Average rating

5.0

Developer Reply

We're pleased to hear that you like our app and customer service. Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Our team is happy to help out in any way we can. 😊 All the best, Kevin

5 / 5 Share

April 3, 2022

Abbie is great and the app is real easy and quick to set up and fast on the site I will be using it a lot more

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad you love the customer support and the app's setup process. 🤩 Feel free to reach out to us anytime if you have any questions. Much appreciated, Kevin

5 / 5 Share

April 1, 2022

The customer service for this app is absolutely amazing. Very easy to use and helpful for my store.

Using app

7 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback! 🤩 All the best, Kevin

5 / 5 Share

April 1, 2022

I have probably have at least ten-fifteen apps plugged into Shopify and this team from RIVO by far have the most responsive, accommodating, understanding (good listeners) support team of any of the other apps on the site. Hats off to these folks..recommended highly.

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

This review made our day! 🙌 Thank you so much for your kind words, and we greatly appreciate you using our app. Please feel free to reach out to us if questions come up along the way. ✨ Best wishes, Kevin

5 / 5 Share

April 1, 2022

Fantastic help! Very quick to answer, quick to reply, and very knowledgeable about the product and it's features which made the process very easy. Many thanks for your help!!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Much appreciated, Kevin

5 / 5 Share

April 1, 2022

downloaded a few other apps but this one was my favorite. easy to use and great customer service! Abbie was a big help!

Using app

21 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for choosing our app! Your 5-star review is much appreciated! 😊 Best regards, Kevin

5 / 5 Share

March 31, 2022

Service is amazing, product is fabulous. I am so glad I found it, I know it will benefit my store. .

Using app

11 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Much appreciated, Kevin

5 / 5 Share

March 31, 2022

Excellent customer service from Betty and a very easy to use app with all the features you'd expect - especially for free! Wow. :)

Using app

16 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 Best regards, Kevin

5 / 5 Share

March 30, 2022

Booster Apps are the gold standard for customer service and quality and Arriane is just as AWESOME!!

Using app

16 minutes

Total reviews

5

Average rating

5.0

Developer Reply

What a wonderful review! 🌟 This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and review. 😊 Best wishes, Kevin

5 / 5 Share

March 30, 2022

Arianne made set-up a breeze. Looking forward to getting new customers to sign-up now that it is installed.

Using app

25 minutes

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for choosing our app and for the 5-stars! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin