All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 17, 2022

Awesome chat support and easy to use. Nice that it is free and no code is necessary. I strongly recommend

Store

UNFUEL

Using app

11 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! Thank you so much for the positive feedback and for recommending us to the Shopify community! All the best, Kevin

5 / 5 Share

March 17, 2022

I was delighted when I found Rivo had another app with JUST the features I was looking for. Have only had wonderful experience with this company before so have high expectations from the start. As always their chat team are fast and making you feel special, fixing whatever you need help with. The app looks good and is fully customizable (like the other app from them that I use) easy to install, works like a charm. Recommended!

Using app

43 minutes

Total reviews

4

Average rating

5.0

Developer Reply

You are amazing! ✨ This review made our day! Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

5 / 5 Share

March 16, 2022

excelente aplicación muy completa, y la velocidad de respuesta del equipo de soporte ante cualquier consulta es inmediato y con muy buena disponibilidad de resolver todas las consultas que les hice

Using app

About 21 hours

Total reviews

4

Average rating

4.0

Developer Reply

¡Estamos muy felices de que estés disfrutando de nuestra aplicación y servicio al cliente! ¡Muchas gracias por los comentarios positivos y la evaluación! 🌟 Mis mejores deseos, Kevin

5 / 5 Share

March 13, 2022

Really good customer service! Great communication. And would definitely recommend this app for anyone who want to do email marketing.

Using app

16 minutes

Total reviews

3

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review and, we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

5 / 5 Share

March 13, 2022

I received the help I needed asap and also received some suggestions for additional options too! Love the extra help!!!!

Using app

14 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the positive review! We're always here and happy to help answer any questions you may have at any time. 😃 Best regards, Kevin

5 / 5 Share

March 11, 2022

The app works well, super simple if you're looking for an app that does 1 thing perfectly. I saw all these reviews talking about the support team, there true for sure, amazing support

Using app

28 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! ✨ We're always striving to help you and your business succeed! Thanks, Kevin

5 / 5 Share

March 11, 2022

Ryan is awesome! response time superb. I loved the GIFs during a chat, they kept me engaged while he worked on his end.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🤩 Thanks so much for the positive review! Much appreciated, Kevin

5 / 5 Share

March 10, 2022

App is great so far and Abbie with chat support was SUPER helpful! Working on my first round of pop ups now.

Using app

12 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you are satisfied with our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

5 / 5 Share

March 10, 2022

They recommended us their new app and the pricing was so reasonable. And also all features are very convenient. Thank you

Using app

20 minutes

Total reviews

5

Average rating

5.0

Developer Reply

You are so awesome! Thank you so much for the 5-Stars! Cheers, Kevin

5 / 5 Share

March 10, 2022

The customer service from Betty has been amazing so far! Will write another review after I've used the product thoroughly.

Using app

11 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the 5-Star review! 🌟 If you ever need anything, we are here for you any time! Best regards, Kevin

5 / 5 Share

March 9, 2022

The app was very easy to use and worked within minutes! It makes my shop look official and fun! Highly recommend.

Using app

39 minutes

Total reviews

3

Average rating

5.0

Developer Reply

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

5 / 5 Share

March 9, 2022

I was brand new to the app and Lance was on it right away with helping me every step of the way. Made everything super simple and easy for me to get set up. Can't wait to use the app!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Your review means the world to us! We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! 🌟 Best regards, Kevin

5 / 5 Share

March 8, 2022

Super easy to set up, looks great! And customer service is fantastic. I chatted with Ryan to remove branding and it was simple and fast. Highly recommended!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the feedback and for recommending us! We're glad you love our app's setup process and customer support. 🤩 Feel free to reach out to us anytime if you have additional questions. We are always happy to help in any way we can! All the best, Kevin

5 / 5 Share

March 7, 2022

Fast customer service and responded to my issues quickly. This app is great to help capture emails.

Using app

17 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're happy that we were able to help you with your concern. 😃 Please let us know anytime if there's anything else you need help with. Thanks, Kevin

5 / 5 Share

March 6, 2022

Abbie is always a pleasure. She has helped me setup a few of the Rivo apps. She goes out of her way to make sure my questions are answered. Thank you for the amazing service!!

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

March 5, 2022

Great app, easy to use, great customer support. Exactly what we were looking for! We will explore all app powered by RIVO!

Using app

About 11 hours

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! We are always here to help and super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback, and you are welcome to try other apps we have! ☺️ Best wishes, Kevin

5 / 5 Share

March 5, 2022

The best customer service in the world. Absolutely the best app to capture e-mail and wrap customer attention. You need to try this...is Amazing. A+ to these guys, Thank You so much for all your help and support.

Using app

6 days

Total reviews

14

Average rating

5.0

Developer Reply

What a wonderful review!✨This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback. 😊 Much appreciated, Kevin

5 / 5 Share

March 4, 2022

customer service is amazing!!! Ryan from Rivo was awesome to work with. App setup and use is easy!!!

Using app

10 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

March 4, 2022

Toller schneller Service und beste Lösungen dazu erhalten. Vielen Dank und sehr zu empfehlen außerdem

Using app

About 1 month

Total reviews

8

Average rating

5.0

Developer Reply

Vielen Dank für das positive Feedback und die Weiterempfehlung an die Community! 🎉 Ihre 5-Sterne werden sehr geschätzt! Tschüss, Kevin

5 / 5 Share

March 2, 2022

I asked for so many questions based on the popup widget because it was my first time using the app. Regardless of the numerous questions, I asked, Ryan from the support team helped me with everything and managed to solve all the problems within just seconds.. I'm really thankful for being so helpful and friendly :) Thanks for the great app and great support!

Using app

About 3 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We love helping Merchants like you and are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. ✨ Best wishes, Kevin