All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 28, 2022

Abbie was the best to work with. Without good service reps like her, companies don't go far. Y'all got it right with that one. She provided me with much more value than I expected during our chat conversation. I am amazed at her service. Thank you!

Using app

26 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Feb. 27, 2022

You can't imagine how enthusiastic it is for a free app, especially my customer service Abbie, her reply is always prompt, it is no exaggeration to say that this is the best customer service I have ever encountered, thank them very much

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

You are awesome! ✨Thanks so much for your kind words, and we are grateful that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 All the best, Kevin

5 / 5 Share

Feb. 27, 2022

This app looks perfect and the CS Arianne has been so efficient and helpful, she removed the Rivo logo tag from the popup in a few seconds and it's FREE! I highly recommend this app to any Shopify users!!

Using app

About 1 hour

Total reviews

11

Average rating

3.8

Developer Reply

So pleased to hear that you are satisfied with our customer service. 😊Thanks so much for your kind words and for recommending us to the Shopify community. 🙌 Cheers, Kevin

5 / 5 Share

Feb. 26, 2022

Had a stylish, functional email pop up working in minutes! Excellent customer service and all the features you need to add you own personal branding to the popup Excellent app–clean and simple.

Using app

13 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad to hear that you love our app and are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Feb. 26, 2022

This app is awesome so far. Was very easy to set-up and customer service was very responsive and very helpful. It was exactly what I was looking for.

Using app

37 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We are so happy to hear that you love our app and customer service! Thank you so much for the positive feedback and review! Much appreciated, Kevin

5 / 5 Share

Feb. 26, 2022

Customer service is amazing! They helped me with everything I needed! Such a great app! Would recommend to anyone!

Using app

10 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words and for recommending us to the Shopify community! 🙌 We are always here for you anytime you need us. All the best, Kevin

5 / 5 Share

Feb. 26, 2022

Aroll went above and beyond to help with setting up and extra features. Would not hesitate to recommend.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the positive feedback and for recommending us to the community! 🎉 Your 5-stars are much appreciated! Best wishes, Kevin

5 / 5 Share

Feb. 25, 2022

The customer service on this app was really helpful and the app is a great add to our website as we build our email list.

Using app

19 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're pleased that you are satisfied with our customer service. 😊 Thanks so much for the positive 5-star review! Much appreciated, Kevin

5 / 5 Share

Feb. 24, 2022

I am just starting with the app but the customer service has been amazing and Ryan was such help to me. I am hoping the app is as good as the team they have on support.

Using app

18 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the positive feedback! 🤩 We love helping businesses and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. All the best, Kevin

5 / 5 Share

Feb. 24, 2022

Pete was great in assisting me! Helped me with everything and had a great chat with him. Helped me with a lot of the features on the app too.

Using app

17 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 If there's anything else we can do, please feel free to reach out at any time. Best regards, Kevin

5 / 5 Share

Feb. 24, 2022

great and fast customer service; got right to it, no extra fluff and was able to handle everything in a timely manner

Using app

9 minutes

Total reviews

8

Average rating

4.5

Developer Reply

Thanks for the 5-Star review! We truly appreciate you using the app. Much appreciated, Kevin

5 / 5 Share

Feb. 23, 2022

Thank you abbie! Super helpful, easy to use and looks clean on my site! Love the fact that they are responsive!

Using app

18 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Your review means the world to us! We are always happy to help in any way we can, and we are available anytime. Thanks so much for the 5-stars! 🌟 Best wishes, Kevin

5 / 5 Share

Feb. 23, 2022

Pete was very helpful for me to get this set up - fast and straight forward. I feel confident now to be able to use the app and use it correctly

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🍻 Cheers, Kevin

5 / 5 Share

Feb. 22, 2022

Seems easy to use, clean looking appearance on website. Chat was also helpful as well to take off the branding.

Using app

19 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Glad you are liking the app so far, and thanks so much for the 5-star review! We are always available to help out if you have any questions along the way, just shoot us a quick message anytime. 🙂 All the best, Kevin

5 / 5 Share

Feb. 22, 2022

Using app the capture more emails and build a cliental base. The customer service was super helpful.

Using app

15 minutes

Total reviews

10

Average rating

4.2

Developer Reply

Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 Thanks, Kevin

5 / 5 Share

Feb. 22, 2022

great support! great support! great support! great support! great support! great support! great support! great support! great support! great support! great support! great support!

Using app

12 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 22, 2022

Really quick and easy to create an email pop up, any issues I had were resolved quickly with the help of Pete in the chat! I would highly recommend this app :)

Using app

25 minutes

Total reviews

3

Average rating

5.0

Developer Reply

So glad that we were able to help you with your concern. 😊 Thanks so much for the 5-stars and for recommending us to the Shopify community. Much appreciated, Kevin

5 / 5 Share

Feb. 21, 2022

So far so good! Great assistance getting the app working and I enjoy the ease of setup. The chat feature was great too with super helpful support.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you are liking the app so far! 🙌 Feel free to reach out any time if we can help answer any questions. Cheers, Kevin

5 / 5 Share

Feb. 20, 2022

One of the best chat help assists I have come across; Very easy to communicate to and didn't take long at all to do what I needed. great work!

Using app

35 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

5 / 5 Share

Feb. 18, 2022

Quick response, super easy to use and extremely helpful! Super recommend it for anyone looking for marketing options!

Using app

9 minutes

Total reviews

2

Average rating

5.0

Developer Reply

What a wonderful review! ✨Thank you so much for the positive feedback and for recommending us to the Shopify community! All the best, Kevin