All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 18, 2022

Easy to use and Fantastic customer service! Lance helped me make sure everything was setup properly!

Using app

7 days

Total reviews

3

Average rating

4.3

Developer Reply

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 All the best, Kevin

5 / 5 Share

Feb. 17, 2022

Abbie was AMAZING and super helpful! The app is easy to navigate especially with Abbie's help. Give her a raise please :).

Using app

23 minutes

Total reviews

3

Average rating

5.0

Developer Reply

So glad you are satisfied with our customer service! Thanks so much for your kind words and 5-stars! 🌟 Best wishes, Kevin

5 / 5 Share

Feb. 16, 2022

Just about to get started with these guys and the service is second to none. Really fast, lots of advice and really friendly. Plus it's free! Abbie was awesome and as a VIP I'll get even faster service if I need extra help down the track. Looking forward to getting my pop-ups working, but so far, totally recommend.

Store

UWDOGS

Using app

About 1 hour

Total reviews

6

Average rating

5.0

Developer Reply

We are so happy that you love our services! Thank you so much for your kind words and thoughtful feedback! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. 🍻 Cheers, Kevin

5 / 5 Share

Feb. 16, 2022

great app, very easy and fast setup and the most important thing is that it does not ruin anything in the theme as some other similar apps do! customer is support very responsive and helpful

Using app

About 1 hour

Total reviews

32

Average rating

4.8

Developer Reply

Thank you so much for the amazing 5-star review! It means the world to us, and we are here for you anytime. 😊 Best wishes, Kevin

5 / 5 Share

Feb. 16, 2022

Perfect quick communication with no technical bamboozlement - just what is needed! Thank you so much!

Using app

8 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Much appreciated, Kevin

5 / 5 Share

Feb. 15, 2022

Fantastic service from Harleen to get all set up :) Thanks for the great app and swift assistance, very good service.

Using app

16 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Excellent! It's music to our ears that you are happy with our app and services! Thanks so much for the 5-stars! 🤩 All the best, Kevin

5 / 5 Share

Feb. 15, 2022

App perfetta per creare un pop up di sconto. L'assistenza è stata presente e rapida nell'aiutarmi in base a ciò di cui avevo bisogno. Consigliatissima

Using app

32 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Grazie mille per la recensione a 5 stelle e per averci consigliato alla community! Facci sapere se possiamo aiutarti a rispondere a qualsiasi domanda in qualsiasi momento. I migliori auguri, Kevin

5 / 5 Share

Feb. 15, 2022

I love this app, it is Amazing and absolutely fantastic customer support! I will install more of their apps.

Using app

17 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Glad you are loving our app! Thank you so much for the 5-Star review! 🙌 Cheers, Kevin

5 / 5 Share

Feb. 14, 2022

Arianne was soo helpful. App works perfect and its soo easy to adjust anything. I would definitely recommend.

Using app

31 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin

5 / 5 Share

Feb. 14, 2022

I love this app it works really well plus the support guys are very genitle. I recommend it- also you can remove their logo for free

Using app

11 minutes

Total reviews

4

Average rating

5.0

Developer Reply

So glad you are loving our app! ✨ Thank you so much for the 5-Star review and for recommending us to the Shopify community. If you have any questions or encounter issues along the way, just let us know. All the best, Kevin

5 / 5 Share

Feb. 13, 2022

What a wonderful and free app, especially the customer service of Abbie. Very fast reply and kind help. Thank you so much!

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much! This review made our day! 🍻Cheers, Kevin

5 / 5 Share

Feb. 13, 2022

Very easy to customise to match website, good customer support - enjoying using the app so far! Thank you

Using app

10 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! Thanks so much for the positive feedback and 5-star review! We are always available and happy to help anytime. 😊 Much appreciated, Kevin

5 / 5 Share

Feb. 13, 2022

The customer service was AMAZING!! Very quick and efficient responses. Can't wait to delve more into the APP.

Using app

12 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! Thanks so much for choosing our app and the 5-Star review! 🙌 Best wishes, Kevin

5 / 5 Share

Feb. 12, 2022

easy to use!!! friendly user enviroment! I loved it easy to use!!! friendly user enviroment! I loved it

Using app

6 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 11, 2022

Great customer support, highly recommend ! (special thanks to Harleen) User-friendly and cool templates.

Using app

40 minutes

Total reviews

1

Average rating

5.0

Developer Reply

This review made our day! ✨ Thank you so much for the 5 stars and for recommending us to the Shopify community! All the best, Kevin

5 / 5 Share

Feb. 9, 2022

I'm new to this app and naturally I had some questions. I spoke with Abbie and she was AMAZING! So helpful and fast, I really appreciate you so much Rivo and Abbie.

Using app

13 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Feb. 9, 2022

Harleen was AWESOME!!! Very helpful - got me all set up for my popups. She was very friendly and she immediately set things up. Time to get those popups going!

Using app

22 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind words and wonderful review! If there's anything else we can do, please feel free to reach out at any time. 😊 Much appreciated, Kevin

5 / 5 Share

Feb. 9, 2022

Can't say thank you enough to Laurence on the support team! Incredibly helpful and kind! Completed my request quickly and sent over a number of resources/guides!

Using app

20 minutes

Total reviews

1

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

5 / 5 Share

Feb. 8, 2022

Excellent product. Highly recommended. Would use again. Customer service is top notch and very helpful.

Using app

22 days

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for the 5-Stars and for recommending us to the Shopify community! 🌟Cheers, Kevin

5 / 5 Share

Feb. 7, 2022

I've just started, but right off the bat the customer service has been excellent. I look forward to using the app!

Store

BOARD30

Using app

13 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! Let us know if any questions come up or if we can help along the way. 🤩 All the best, Kevin