TYDAL Product Reviews App for Shopify

TYDAL Product Reviews App

TYDAL Reviews – Collect photo reviews and ratings

Developer
View on App Store

Rating

5.0

feedback

3,778

Reviews

chart

#385

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    15%
  • Less than a day
    19%
  • Less than a month
    24%
  • Less than a year
    35%
  • More than a year
    4%

Reviews Summary

The reviews for the Tydal Shopify App are overwhelmingly positive, with customers praising the exceptional customer service provided by team members like Jamie and Sam. Users appreciate the quick and helpful support they received during setup and troubleshooting. The app is described as easy to use, customizable, and effective in encouraging conversions through customer reviews. Many customers highlight the dedication and expertise of the support team, emphasizing their willingness to go above and beyond to ensure customer satisfaction. Overall, users commend the app for its user-friendly interface, free initial setup, and professional appearance on their online stores.

Highlights

Exceptional customer service and support
User-friendly interface and easy setup
Customizable and effective in encouraging conversions
Dedicated and knowledgeable support team
Free initial setup and professional appearance on online stores

Rating Breakdown

  • 5
    97% (3,666 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (8 ratings)
  • 1
    0% (17 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 19, 2024

100/100 points. Very pleasant about the service, especially Sam, a dedicated supporter, who responds quickly.

Store

MPAM

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the perfect rating! We're delighted to hear you're pleased with the service and our responsive support. We appreciate your feedback! 😊 - Kevin & TYDAL Team

5 / 5 Share

Nov. 19, 2024

Thank you Adrian :)

Using app

--

Total reviews

11

Average rating

4.5

Developer Reply

You're welcome! We're always here to help and support you. 😊 - Kevin & TYDAL Team

1 / 5 Share

Nov. 19, 2024

Be careful about the import. The template if formatted wrong. I did a lot of work to just have it not WORK. Annoyed! Its free so I guess I should not complain. You get what you pay for.

Using app

--

Total reviews

4

Average rating

3.0

5 / 5 Share

Nov. 18, 2024

Sam was great with helping me remove the Tydal branding as well as answering a few questions about customization.

Store

KC Swag

Using app

--

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for sharing your positive experience. We're always here to help with customization and any other questions you might have! 😊 - Kevin & TYDAL Team

5 / 5 Share

Nov. 18, 2024

Jamie was so quick and understanding with what I needed help with.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for letting us know how quickly and effectively we could assist you. We're here whenever you need us! 😊 - Kevin & TYDAL Team

All reviews

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