TYDAL Product Reviews App
TYDAL Reviews – Collect photo reviews and ratings
Rating
4.9
feedback
4,469
chart
#354
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
13%
-
Less than a day
16%
-
Less than a month
25%
-
Less than a year
40%
-
More than a year
5%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users, with many praising the exceptional customer service provided by the support team, especially individuals like Jamie, Sam, and Adrian. Users highlighted the quick responses, helpful guidance, and going above and beyond to assist with setting up the app and even providing additional website improvement suggestions. The app itself was described as user-friendly, customizable, and efficient, with a great layout and easy setup process. Many users appreciated the free features and the value offered by the app.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 13, 2025
Great app, I like the flexibility and it has everything I need. Customer support is very responsive, they helped me migrate data from another review app.
Thrilled you love the app’s flexibility and features! Big thanks for the shoutout to our responsive support team—glad they made your data migration smooth. We’re here for you! - Kevin & TYDAL Team
April 12, 2025
This was so easy, even I could do it (with Sam's help, of course.) 10/10
Love that it was a breeze for you! Big thanks to our support team for the assist. 10/10 right back at ya! - Kevin & TYDAL Team
April 12, 2025
Sam, Removing the 'Powered by Rivo' branding on my widgets was very helpful and professional at doing so. He had a kind and playful personality about himself. Definitely a pleasant experience. Thanks, Valeria
Thrilled to hear you had a pleasant experience! We're glad removing the 'Powered by Rivo' branding worked out professionally. Thanks for the kind words—your support means a lot! - Kevin & TYDAL Team
April 12, 2025
Prompt service and easy! Thank you Sam!
You’re welcome! Glad our prompt, easy service helped your Shopify store. We’re here anytime you need us! - Kevin & TYDAL Team
April 10, 2025
The customer support team is very helpful and gets to your inquiry within 24 hours. The whole team really worked together to help me with my issue and solved it with efficiency! Thank you!
Thrilled our team’s fast, collaborative support solved your issue efficiently! Always here for your Shopify store. Thanks! - Kevin & TYDAL Team
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