TYDAL Product Reviews App
TYDAL Reviews – Collect photo reviews and ratings
Rating
5.0
feedback
4,012
chart
#363
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
14%
-
Less than a day
17%
-
Less than a month
26%
-
Less than a year
38%
-
More than a year
4%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the app's user-friendly interface and the exceptional customer support provided by the team. Many users highlighted the quick and helpful assistance they received, particularly mentioning team members like Sam, Jamie, and Adrian. The app is described as easy to set up and customize, with features that are beneficial for enhancing the store's credibility and customer experience. Users also appreciated that the app is free to use, making it a valuable tool for their ecommerce businesses.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 20, 2024
Very good assistance. I asked for a simple matter, but I received a lot of additional information about my store, what I could improve. Great service, thanks Jamie
Dec. 19, 2024
So far I'm really liking this app! The customer service was very good, Jamie answered all my questions. Makes adding reviews to my site much easier, thank you!
Dec. 19, 2024
this app is waderfull. And your support team is also very understanding. Thank's for Sam. I recommend it to everyone
Dec. 19, 2024
Honestly, i think i'm in love! having had so many issues with apps like Judge.me trying to get them to do half these things, setting up workflows but them blocking everything behind a payment gateway, then coming to Tydal is so incredibly refreshing! everything just works! It even generates unique discount codes for customer reviews! honestly I am in awe of this app! And the customer service, oh damn! shopify could really learn a lot from Adrian's customer service, it was amazing! nothing was to hard to fix, everything was easily explained, this person is an absolute champion of cs and cx, hats off! will deff use more apps from Tydal as my first port of call in future
Thank you for the awesome review! We're so glad you're loving TYDAL and our customer service. We’re excited to support you with any future apps—let us know if you need anything else! - Kevin & TYDAL Team
Dec. 19, 2024
Very helpful and prompt support to sort out my problem!
Thanks for the feedback! We're glad our support could help resolve your issue quickly. Let us know if you need anything else! - Kevin & TYDAL Team
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