TYDAL Product Reviews App
TYDAL Reviews – Collect photo reviews and ratings
Rating
5.0
feedback
3,778
chart
#385
All reviews
Rating Breakdown
Review RSS Feed
Nov. 14, 2024
good support from the customer service and Sam
Thanks for the feedback! We're glad to hear you had a great experience with our customer service. We're always here to help! - Kevin & TYDAL Team
Nov. 14, 2024
working well so far. support team is also very co-operative.
Great to hear everything is working well! Thanks for the kind words about our support team – we're always here to help! - Kevin & TYDAL Team
Nov. 11, 2024
Nice app
Thanks! We're glad you like it! 😊 - Kevin & TYDAL Team
Nov. 7, 2024
I have met some trouble with the app, but Sam is pretty a nice, and professional people, with his help, everything is ok now
We're glad to hear that support could resolve your issues effectively! Thanks for your patience and for sharing your positive experience. 😊 - Kevin & TYDAL Team
Nov. 6, 2024
Oct. 25, 2024
Oct. 21, 2024
everything is awesome!!
Thanks for the awesome review! We're thrilled you're loving everything. Here to keep it that way! 🌟 - Kevin & TYDAL Team
Oct. 20, 2024
helpful staff (Sam), great app! one feature I am interested in seeing being added is multilingual support. if this is added, 5/5 for sure
Glad you're loving the app and our team! Thanks for the suggestion on multilingual support—we're on it! Here to keep improving for you. 🌟 - Kevin & TYDAL Team
Oct. 18, 2024
easy to use and friendly customer service
Thanks for the positive review! We're glad you found our app easy to use and our service friendly. Here to help anytime! 🌟 - Kevin & TYDAL Team
Oct. 17, 2024
Difficult to set up the app on mobile. The number of days selection is glitched and you can’t see what you’re typing. I accidentally selected 1000 days after purchase
Thanks for your feedback! We're sorry for the setup issues and will look into the glitches right away. Appreciate your patience! - Kevin & TYDAL Team
Oct. 9, 2024
Oct. 8, 2024
So far, I am liking this app. Further may upgrade my review. Sam, the person who supported me on the chat, was very courteous and very helpful. I give Sam five stars right now.
Thanks for the great review! We’re glad you’re enjoying the app so far, and we're here anytime you need support! 😊 - Kevin & TYDAL Team
Oct. 2, 2024
Sam Helped me in setting up the app. Also app is very easy to use
We're glad to hear you found the setup help useful and the app easy to use! Thanks for the feedback. 😊 - Kevin & TYDAL Team
Sept. 29, 2024
Sam was super helpful! Amazing customer service!
We're so glad to hear you had an amazing experience with our customer service! Thanks for the wonderful feedback. 😊 - Kevin & TYDAL Team
Sept. 14, 2024
Really great and easy to use. Looked for many other options but this one looked the best. Works well with my store and I love the emailing feature as well.
Thanks for choosing us! We're thrilled to hear that our app fits so well with your store and that you love the emailing feature. 😊 - Kevin & TYDAL Team
Sept. 8, 2024
Nice!
Thanks! We're glad you think so. Let us know if there's anything else we can do to make your experience even better! - Kevin & TYDAL Team
Sept. 7, 2024
Thanks for quick service!
You're welcome! We're glad we could provide you with quick service. Thanks for your feedback! 😊 - Kevin & TYDAL Team
Sept. 3, 2024
Great customer service from Sam. I love how it's free and easy to use. The reviews help make my store look a lot more credible! I've experienced the review glitch some are speaking of (when you click a button it brings up the entire review instead, or a different one altogether, but it's a bit of a minor inconvenience compared to all the positives!
Thanks for the great feedback! We’re glad you find the app helpful. We're aware of the glitch and are working to fix it. Appreciate your patience! 😊 - Kevin & TYDAL Team