All reviews

Rating Breakdown

  • 5
    97% (3,668 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (8 ratings)
  • 1
    0% (17 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 20, 2024

Tydal makes collecting reviews simple. We ran into an issue and Sam from the support team was super friendly, quick, and helpful all while using the chat function at 11:30pm. Very nice to know that we can get help at any time!

Using app

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Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the great review! We're glad our support team could assist you effectively, even late at night. It's wonderful to hear that our 24/7 chat is helpful! 😊 - Kevin & TYDAL Team

5 / 5 Share

Nov. 19, 2024

Lovely customer service!

Using app

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Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We're glad you enjoyed our customer service. 😊 - Kevin & TYDAL Team

5 / 5 Share

Nov. 19, 2024

100/100 points. Very pleasant about the service, especially Sam, a dedicated supporter, who responds quickly.

Store

MPAM

Using app

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Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the perfect rating! We're delighted to hear you're pleased with the service and our responsive support. We appreciate your feedback! 😊 - Kevin & TYDAL Team

5 / 5 Share

Nov. 19, 2024

Thank you Adrian :)

Using app

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Total reviews

11

Average rating

4.5

Developer Reply

You're welcome! We're always here to help and support you. 😊 - Kevin & TYDAL Team

1 / 5 Share

Nov. 19, 2024

Be careful about the import. The template if formatted wrong. I did a lot of work to just have it not WORK. Annoyed! Its free so I guess I should not complain. You get what you pay for.

Using app

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Total reviews

4

Average rating

3.0

5 / 5 Share

Nov. 18, 2024

Sam was great with helping me remove the Tydal branding as well as answering a few questions about customization.

Store

KC Swag

Using app

About 3 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for sharing your positive experience. We're always here to help with customization and any other questions you might have! 😊 - Kevin & TYDAL Team

5 / 5 Share

Nov. 18, 2024

Jamie was so quick and understanding with what I needed help with.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for letting us know how quickly and effectively we could assist you. We're here whenever you need us! 😊 - Kevin & TYDAL Team

5 / 5 Share

Nov. 18, 2024

He helped me quickly and was extra friendly and helpful. Exceptional customer service!

Using app

18 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! We're thrilled you received exceptional service and are glad we could help. Thank you for the kind words! 😊 - Kevin & TYDAL Team

5 / 5 Share

Nov. 18, 2024

Sam was incredibly helpful in setting up the app! He provided clear guidance, answered all my questions, and ensured everything was running smoothly. Great support and a seamless experience!

Store

mabb.ro

Using app

About 8 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing how our support helped make the setup seamless and informative. We're here whenever you need us! 😊 - Kevin & TYDAL Team

5 / 5 Share

Nov. 18, 2024

Noce app, works fine with the store.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Great to hear it's working well with your store! Thanks for the feedback! 😊 - Kevin & TYDAL Team

5 / 5 Share

Nov. 18, 2024

Very quick response and great help by Sam! Answered all questions and made us feel as VIP

Using app

36 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Fantastic! We're thrilled we could provide quick and helpful support, and make you feel valued. Thanks for the great feedback! 😊 - Kevin & TYDAL Team

5 / 5 Share

Nov. 18, 2024

It's super easy to integrate into your site, and the support is outstanding. I absolutely love it!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Wonderful! We're thrilled you find it easy to integrate and that you're loving the support. Thanks for the great feedback! 😊 - Kevin & TYDAL Team

5 / 5 Share

Nov. 18, 2024

it is good to export reviews , totally recommended

Using app

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Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the recommendation! We're glad you find the app useful for exporting reviews. 😊 - Kevin & TYDAL Team

5 / 5 Share

Nov. 17, 2024

I personally am technically challenged when it comes to apps and computer work but with TYDAL the process was simple. The offer a 24/7 chat line which puts me more at ease knowing that there is always someone on the other end to assist me. They are so quick and efficient with their responses. I'd definitely recommend TYDAL to those who need an easy set up and on the go staff. Thank you

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! We're glad TYDAL's 24/7 support and easy setup made a positive difference for you. We appreciate your recommendation! 😊 - Kevin & TYDAL Team

5 / 5 Share

Nov. 17, 2024

Sam bana çok yardımcı oldu. çok teşekkür ederim. ücretsiz olması süper

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Rica ederim! Destek ekibimizin size etkili bir şekilde yardımcı olabildiğine sevindik ve ücretsiz hizmeti takdir ettiğinize sevindik. Geri bildiriminiz için teşekkürler! 😊 - Kevin & TYDAL Ekibi

5 / 5 Share

Nov. 17, 2024

Sam has been such a star and he went above and beyond to help!

Using app

34 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled our support team could provide exceptional help. Thanks for letting us know! 😊 - Kevin & TYDAL Team

5 / 5 Share

Nov. 16, 2024

Store

ENIGMA

Using app

About 5 hours

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 16, 2024

great app so far, really nice tech support!

Using app

12 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the kind words! We're glad you're enjoying the app and our support team. We're here to help anytime! - Kevin & TYDAL Team

5 / 5 Share

Nov. 16, 2024

Tydal has been a great addition to our store. It’s free to use, super user-friendly, and makes managing reviews a breeze. The customer support is top-notch—fast, helpful, and always on point. If you’re looking for a reliable reviews app, this one’s a no-brainer. Highly recommend!

Store

Elev8

Using app

22 days

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for the amazing feedback! We're so glad Tydal has been a great fit for your store and that you're enjoying the user-friendly features and top-notch support. We appreciate the recommendation! - Kevin & TYDAL Team

5 / 5 Share

Nov. 16, 2024

Great app !

Store

Olfarbe

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much! We're thrilled you're loving the app! 😊 - Kevin & TYDAL Team