All reviews

Rating Breakdown

  • 5
    97% (3,901 ratings)
  • 4
    2% (81 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (8 ratings)
  • 1
    0% (18 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 20, 2024

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2024

Jamie was FANTASTIC in helping me during a live chat. 10/10 service!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 20, 2024

Using app

--

Total reviews

4

Average rating

4.8

5 / 5 Share

Dec. 20, 2024

Very good assistance. I asked for a simple matter, but I received a lot of additional information about my store, what I could improve. Great service, thanks Jamie

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

So far I'm really liking this app! The customer service was very good, Jamie answered all my questions. Makes adding reviews to my site much easier, thank you!

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

this app is waderfull. And your support team is also very understanding. Thank's for Sam. I recommend it to everyone

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

Honestly, i think i'm in love! having had so many issues with apps like Judge.me trying to get them to do half these things, setting up workflows but them blocking everything behind a payment gateway, then coming to Tydal is so incredibly refreshing! everything just works! It even generates unique discount codes for customer reviews! honestly I am in awe of this app! And the customer service, oh damn! shopify could really learn a lot from Adrian's customer service, it was amazing! nothing was to hard to fix, everything was easily explained, this person is an absolute champion of cs and cx, hats off! will deff use more apps from Tydal as my first port of call in future

Using app

About 1 hour

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for the awesome review! We're so glad you're loving TYDAL and our customer service. We’re excited to support you with any future apps—let us know if you need anything else! - Kevin & TYDAL Team

5 / 5 Share

Dec. 19, 2024

Very helpful and prompt support to sort out my problem!

Store

QDOS

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the feedback! We're glad our support could help resolve your issue quickly. Let us know if you need anything else! - Kevin & TYDAL Team

5 / 5 Share

Dec. 19, 2024

Very quick and excellent service. so far its a very nice experience and highly recommended

Using app

18 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great feedback! We're thrilled you've had a positive experience so far. We appreciate your recommendation and are here if you need anything else! - Kevin & TYDAL Team

5 / 5 Share

Dec. 19, 2024

Sam was very helpful! Thank you!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback! We're glad to hear our support was helpful. Let us know if you need anything else! - Kevin & TYDAL Team

5 / 5 Share

Dec. 18, 2024

It is rare to find a free app these days with all of the features of TYDAL. And I appreciate the help and support from Jamie at TYDAL. I'm looking forward to finishing the configurations and start collecting reviews. Thank you!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the feedback! We're thrilled you’re enjoying TYDAL's features and our support. We’re excited to see you start collecting reviews—let us know if you need any help along the way! - Kevin & TYDAL Team

5 / 5 Share

Dec. 18, 2024

The app is great but Jamie, the customer service rep, was awesome! Thank you Jamie for all your help.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the kind words! We're so glad you had a great experience with our customer service. We're here if you need anything else! - Kevin & TYDAL Team

5 / 5 Share

Dec. 18, 2024

Very hands-on and super helpful!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great review! We're happy to hear our support was helpful and hands-on. Feel free to reach out if you need anything else! - Kevin & TYDAL Team

5 / 5 Share

Dec. 18, 2024

Support is excellent

Store

VOLTA

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the feedback! We're glad you had an excellent support experience. We're here if you need anything else! - Kevin & TYDAL Team

5 / 5 Share

Dec. 18, 2024

Very Useful.

Store

57 Rows

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback! We're glad you found it useful. Let us know if you need anything else! - Kevin & TYDAL Team

5 / 5 Share

Dec. 17, 2024

Great Support, Jamie was very fast and did a perfect job tohelp me. I recommend 100%

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the great review! We're happy to hear our support was fast and helpful. We appreciate your recommendation! - Kevin & TYDAL Team

5 / 5 Share

Dec. 17, 2024

great and fast maintenence anytime!

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the feedback! We're glad you’re happy with our fast maintenance. We're here anytime you need us! - Kevin & TYDAL Team

5 / 5 Share

Dec. 17, 2024

Very easy to set up, and works perfectly. The review sections look nice and blend well with my store design. Sam from customer support responded immediately to a few questions I had during set up, thank you Sam!

Using app

1 day

Total reviews

3

Average rating

4.7

Developer Reply

Thanks for the feedback! We're glad the setup was easy and the reviews look great on your store. Happy to hear our support helped quickly—let us know if you need anything else! - Kevin & TYDAL Team

5 / 5 Share

Dec. 17, 2024

I've been using the TYDAL Product Reviews App for my Shopify store, and it's been a game-changer. Setting it up was seamless, and the app allows me to collect reviews effortlessly from my customers. What I love most is the ability to display product reviews beautifully on my product pages, which has increased trust and boosted my conversion rates. The customizable review widgets match my store’s theme perfectly. I also appreciate features like photo reviews, automated review requests, and the ability to filter or moderate reviews. Their customer support team is always prompt and helpful whenever I have questions. If you're looking for a reliable and user-friendly product review app, TYDAL is definitely worth it!

Using app

About 10 hours

Total reviews

1

Average rating

5.0

Developer Reply

Fantastic! We're so glad our app has made a positive impact on your store and helped boost trust and conversions. We're always here to assist if you need anything else—thanks for choosing TYDAL! - Kevin & TYDAL Team

5 / 5 Share

Dec. 17, 2024

Just started TYDAL and the customer service is awesome. Looking forward to get started.

Using app

21 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the feedback! We're excited to have you on board and glad you're enjoying our customer service. Let us know if you need anything as you get started! - Kevin & TYDAL Team