All reviews

Rating Breakdown

  • 5
    96% (2,161 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (22 ratings)

Reviews with Text

  • 92% (2,068)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 21, 2022

I can share my opinion about this app which is excellent for me and very useful I hope all can give it a try you will love it too Abbie is great Thank you Abbie

Using app

25 minutes

Total reviews

16

Average rating

4.8

Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

5 / 5 Share

Dec. 20, 2022

Abbie was super friendly and responsive. I was up and running in 5 minutes with all the works. This APP is user friendly and doesn't slow down your store. Definitely recommended!

Using app

15 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! ✨ All the best, Kevin

5 / 5 Share

Dec. 19, 2022

absolutely happy with the Paul ..and his help to get my app going ... thank you so much for being super quick and professional

Using app

28 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! Thank you so much for the 5-stars! Much appreciated, Kevin

5 / 5 Share

Dec. 19, 2022

Great support from Arianne, app is easy to use and 100% would definitely recommend this to other stores too

Using app

25 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin

5 / 5 Share

Dec. 16, 2022

The customer service I received was phenomenal. I was helped very quickly and efficiently. Thank You Jel.

Using app

29 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🙌 All the best, Kevin

5 / 5 Share

Dec. 15, 2022

Support was super helpful! Was assisted very promptly about getting verified, and more information about the app.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

5 / 5 Share

May 20, 2024

Jamie was VERY helpful and informative with removing of the branding. She also went above and beyond in customer service and helping me improve my site. Thank you soooooo much

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Awesome! Thank you so much for the 5-stars! Cheers, Kevin

5 / 5 Share

Dec. 15, 2022

Arianne has been rocking on customer service was very helpful on my request. Rivo has been doing a great job for me!!! highly recommended!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 All the best, Kevin

5 / 5 Share

June 21, 2025

Do you know what time it is?! and Abbie had all the time in the world to help me. She's the real star. Great customer service and swift response, couldn't ask for more .

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

This review made our day! Thank you so much for the kind words and we are here anytime you need us. 🤩 Much appreciated, Kevin

5 / 5 Share

Dec. 14, 2022

It was a wonder working with Yaci and her support team. She was fast, helpful, and extremely proficient in using memes in her messaging XD.

Store

bingltd

Using app

38 minutes

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best regards, Kevin

5 / 5 Share

Dec. 14, 2022

The support team is really quick, very knowldgable and supportive. The app has huge features that you can explore and use them as per your store's requirement.

Store

SNUG24

Using app

38 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! ✨ Best wishes, Kevin

5 / 5 Share

Dec. 13, 2022

Pete was very accommodating in helping me set up this app, and got back very quickly! Thanks for your help!!

Using app

16 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad we were able to help you with the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

5 / 5 Share

March 16, 2025

Habe bisher zwei Apps von Rivo installiert. Pop-up und die Review-App. Beide top Apps. Das Team ist sehr freundlich und hilfsbereit. Sie haben viel Geduld und gehen auf jede Frage ein. Toller Service!

Store

ilmnafi

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Wunderbar! 🎉Vielen Dank, dass Sie unsere Apps nutzen, und wir sind immer für Sie da, wann immer Sie uns brauchen. Ihre positive Bewertung wird sehr geschätzt! Alles Gute, Kevin

5 / 5 Share

Dec. 13, 2022

Theresa was extremely helpful in updating my account. I hope that the next time I chat , I get her on the chat. She is very knowledgeable.

Using app

2 months

Total reviews

2

Average rating

4.5

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Dec. 12, 2022

Love it! such great customer service .. always going above and beyond to add new features for free just because. 100% recommend!

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

We're so glad you love our app and customer service! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin

5 / 5 Share

Dec. 12, 2022

Je beaucoup aimé le service et le support technique, c'est rapide et facile d'installer et les produit sont bien faciles à utiliser

Using app

12 days

Total reviews

5

Average rating

5.0

Developer Reply

Nous sommes ravis que vous appréciez nos services ! Vos éloges dans votre avis 5 étoiles sont très appréciés ! Merci, Kévin

5 / 5 Share

Dec. 12, 2022

Yaci was very helpful with removing branding and even offered a suggestion. Thanks for the excellent customer service!

Using app

30 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Awesome! Thank you so much for the 5-star review and positive feedback! Cheers, Kevin

5 / 5 Share

Dec. 11, 2022

Exceptional customer service! Yaci went above and beyond in helping me set up the app and even pointed out nice improvements I can make to my website.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Dec. 11, 2022

Thanks for you're Help ! You're app is really good and intuitive !!!!! Can you add the automatic translation ?

Using app

21 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for leaving feedback! Your review is essential in helping us improve the app, and I have sent over your feature request to our product team. If there's anything else you want to add, just let us know. Best regards, Kevin

5 / 5 Share

Dec. 11, 2022

Gran aplicación y grandes profesionales. Te ayudan en todo momento con cualquier problema que te surja, siempre están atentos a ti. Encantada con ellos!!

Using app

14 days

Total reviews

4

Average rating

5.0

Developer Reply

¡Me alegro de que te gusten nuestra aplicación y nuestros servicios! 🙌 ¡Gracias por la maravillosa revisión, y realmente apreciamos que nos ayude a compartir la palabra sobre nosotros! ¡Saludos al éxito para usted y su negocio! Todo lo mejor, Kevin