All reviews

Rating Breakdown

  • 5
    96% (2,161 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (22 ratings)

Reviews with Text

  • 92% (2,068)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 24, 2022

Great quick and easy to use, Abbie was awesome at helping me get free VIP setup. Highly recommend for product reviews and their popup service too

Using app

17 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the positive feedback and for recommending us to the community! πŸŽ‰ Your 5-stars are much appreciated! Best regards, Kevin

5 / 5 Share

Nov. 24, 2022

The app is easy to use. Arianne from customer service was very helpful. I will try also the popup app. In 5 minutes i was able to costumize everything in italian.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you are happy with our app and services! πŸ™Œ Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Nov. 24, 2022

Look forward to seeing what the app can do, the setup was very simple with the assistance of Mica, thanks again

Store

Cookii

Using app

17 minutes

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for using our app! 🀩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

5 / 5 Share

Nov. 22, 2022

I am using this app to help me to achieve high customer retention. Abbie is the greatest! She helped me to understand the steps that I needed to take and provided me with very educational articles. I could not have gone through this process without her!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. πŸŽ‰ Cheers, Kevin

5 / 5 Share

Nov. 21, 2022

The app is so easy to use and the customer service team is amazing. They were able to help me set up and verify everything as well as send through helpful guides for my questions.

Using app

20 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! πŸŽ‰ Cheers, Kevin

5 / 5 Share

Nov. 20, 2022

Finalizing our install was a snap thanks to Lance's fine help. We look forward to seeing how our customers really feel about our products and service.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Best wishes, Kevin

5 / 5 Share

Nov. 19, 2022

Support team member Arianne was very helpful and went the extra mile with giving me a tip to add a favicon to my store. She was quick to respond, very friendly and knowledgeable.

Using app

36 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

5 / 5 Share

Nov. 19, 2022

We are new to Shopify and setting things from scratch. Came across this review app and decided to give it a try. It has a clean design and simple to use.. And the best of all. It has an amazing customer service... Thank you Therese. She was super helpful and funny. More customer support chats should be like this...

Using app

23 minutes

Total reviews

4

Average rating

4.8

Developer Reply

Wonderful! πŸŽ‰Thank you so much for choosing our app, and we are always here anytime you need us. Your positive review is very much appreciated! All the best, Kevin

5 / 5 Share

Nov. 19, 2022

So far the app works great, intuitive and simple, not buggy, and the customer service has been stellar

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the positive review! We really appreciate you using the app! Cheers, Kevin

5 / 5 Share

Nov. 18, 2022

great app! everything works perfectly and the customer support is very good. Greetings to Mica She did everything right away as requested

Using app

33 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🌟 Cheers, Kevin

5 / 5 Share

Nov. 17, 2022

Easy to use and very helpful staff. Abbie was attentive and helped me unlock the apps full potential.

Store

Cork

Using app

About 16 hours

Total reviews

2

Average rating

5.0

Developer Reply

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

5 / 5 Share

Nov. 17, 2022

Second store we have added this reviews app to and so far it seems really easy to use and the customer service is lovely. Thank you!

Using app

19 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Awesome! We truly appreciate you using our app in your stores and are so grateful for your positive feedback and review! πŸ™Œ Cheers, Kevin

5 / 5 Share

Nov. 17, 2022

Ik heb de app zelf nog niet gebruikt. Heb hem net geΓ―nstalleerd. Je kan aanpassen volgens huisdesign en dat is de reden dat ik deze app koos. De klantenservice is snel en accuraat. Pete voegde onmiddellijk een aantal features toe.

Using app

16 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Heel erg bedankt voor het kiezen van onze app! Als u vragen heeft of als we u op weg kunnen helpen, kunt u altijd contact met ons opnemen. 😊 Proost, Kevin

5 / 5 Share

Nov. 16, 2022

This is the second Rivo app I've used for my shop. Shout out to Jel for her help today! Customer service is 12/10 and the app is pretty user friendly. Definitely recommend.

Using app

30 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Wonderful! πŸŽ‰Thank you so much for using our apps, and we are always here, anytime you need us. Your positive review is very much appreciated! All the best, Kevin

5 / 5 Share

Nov. 15, 2022

Setting up this app was very easy and personalized service available to answer any questions initially. It was great speaking with Abbie who showed a true interest in my business' website and making it better in general. I look forward to taking advantage of the benefits of this app.

Using app

About 24 hours

Total reviews

1

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! πŸŽ‰ We're so thrilled you are satisfied with our support and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

5 / 5 Share

Nov. 15, 2022

Abbie was very helpful and quick to get the stuff i needed help done. THank you, cant wait to try this app out!

Using app

17 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for using our app! 🀩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Best regards, Kevin

5 / 5 Share

Nov. 15, 2022

Best follow-up from support ever. Paul was there for the few things I needed help to do. Looking forward to get my first reviews:-)

Using app

About 1 hour

Total reviews

8

Average rating

5.0

Developer Reply

We're so excited that you are happy with our services! If you have further questions or need help along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Thanks, Kevin

5 / 5 Share

Nov. 14, 2022

Fantastic support and app very supportative staff. Recommend everyone to use it once its totally free and amazing.

Using app

8 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin

5 / 5 Share

Nov. 12, 2022

Therese responded with fantastic speed to a very important matter, I am very satisfied. I'm sure he's a true professional in his field. If I need anything, she can help me quickly and efficiently every time. Thanks to the smart lady for the work!

Using app

21 minutes

Total reviews

19

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🀩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Nov. 11, 2022

I love this app. I always get great customer service! Abbie was SUPER helpful, & answered all of my questions. Even helped me navigate the site and provided me with some quick tips!

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you love our app and services! πŸ™Œ Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin