All reviews

Rating Breakdown

  • 5
    96% (2,161 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (22 ratings)

Reviews with Text

  • 92% (2,068)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 10, 2022

I absolutely love the Rivo app its so easy to use and the staff are extremely helpful! Thank you to Abbie for helping me out today! I've had nothing but positive experiences so far, Highly recommend!!

Using app

9 days

Total reviews

4

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! Best wishes, Kevin

5 / 5 Share

Nov. 10, 2022

Maria from the support team was friendly and super helpful in assisting me with setup and getting onboarded with the app after installation! The interface is clean and user-friendly on both the front and backend, and I'm looking forward to collecting reviews.

Using app

21 minutes

Total reviews

3

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our customer support and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

5 / 5 Share

Nov. 9, 2022

One of the most effective installments for your store! Very easy to add and set up, most of the things are self-explanatory. However, when I needed some customer's support, I effortlessly got it! Abbie was fantastic and knowledgeable, assisted me with branding removal and was really proactive helping me to make a few more improvements. Really excited to experience the benefits of having this app on my website!

Using app

About 5 hours

Total reviews

5

Average rating

5.0

Developer Reply

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

5 / 5 Share

Nov. 8, 2022

Die App ist recht einfach aufgebaut, was der handhabung gut tut und Pete vom Support hat mir direkt geholfen und einige gute Tipps gegeben, die nicht direkt etwas mit der App zu tun hatten, aber dennoch super hilfreich waren. Außerdam hat mir Pete super schnell geantwortet und war ausgesprochen nett.

Using app

32 minutes

Total reviews

6

Average rating

4.5

Developer Reply

Du bist unglaublich! ✨ Vielen Dank für deine Komplimente und netten Worte. Wir sind Kunden wie Ihnen sehr dankbar und wissen die Nutzung unserer App sehr zu schätzen. Wenn Sie unterwegs weitere Hilfe benötigen, zögern Sie bitte nicht, uns dies mitzuteilen. Hier bei Rivo steht die Zufriedenheit unserer Kunden an erster Stelle. 🎉 Prost, Kevin

5 / 5 Share

Nov. 5, 2022

another great app by rivo, simple and easy to use. Thier support team is unmatched, Lance was extremely helpful in assisting me with my request and made the experience seamless, thankyou

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! Best wishes, Kevin

5 / 5 Share

Nov. 5, 2022

I love the customer service team with RIVO. The app is simple to navigate. We completed the upload in less than 5 minutes. Thank you Mica for making this experience pleasantly efficient.

Using app

About 13 hours

Total reviews

2

Average rating

5.0

Developer Reply

We're so happy that you love our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Nov. 4, 2022

Customer support is excellent. Fast and knowledgable. The app is so easy to use. User interface is excellent as well

Using app

38 minutes

Total reviews

6

Average rating

4.8

Developer Reply

It's music to our ears that you are happy with our customer support! Thank you so much for the positive feedback and 5-star review! Much appreciated, Kevin

5 / 5 Share

Nov. 3, 2022

mon interlocutrice est très réactif et en plus très efficace, j' apprécie les services proposés je recommande Abbie

Using app

About 14 hours

Total reviews

1

Average rating

5.0

Developer Reply

Merci beaucoup pour les aimables paroles et pour nous avoir recommandés à la communauté Shopify ! 🙌 Nous sommes toujours là pour vous chaque fois que vous avez besoin de nous. Bravo, Kévin

5 / 5 Share

Nov. 3, 2022

Just started using it and I really appreciate the quick customer service on any questions I have, plus the quick automated way to send out and collect reviews without having to think about it. The rep also suggested some quick things to do to help my site.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

5 / 5 Share

Nov. 2, 2022

Great app to use and speedy support! The customer service team helped with the setup of the app and any other questions we had.

Using app

42 minutes

Total reviews

2

Average rating

5.0

Developer Reply

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

5 / 5 Share

Nov. 2, 2022

The best customer support!!!! What a great app, the dashboard makes it super easy to navigate. Quick, friendly, and helpful live chat for any questions!

Using app

18 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you are satisfied with our customer support. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Nov. 2, 2022

quick response in helping remove the branding. gave extra advice to help me increase my brand awareness.

Using app

22 minutes

Total reviews

3

Average rating

4.3

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin

5 / 5 Share

Oct. 31, 2022

Die Abwicklung zum entfernen des Brandings für die product reviews ging sehr schnell. Mica konnte mir innerhalb von Minuten weiterhelfen und hat somit sehr gut Arbeit geleistet. Der Kundenservice ist eine 10/10

Using app

22 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Wir freuen uns sehr, dass Sie mit unserem Kundenservice zufrieden sind. 🤩 Vielen Dank für die 5 Sterne! Wenn wir unterwegs noch etwas tun können, zögern Sie bitte nicht, uns dies mitzuteilen. Alles Gute, Kevin

5 / 5 Share

Oct. 27, 2022

Love Rivo Products! Had the pleasure of working with Abbie on getting the app setup to its potential. Absolutely fantastic service! Thank you so much Abbie for your help!

Using app

16 minutes

Total reviews

3

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Oct. 26, 2022

Abbie was super kind and helpful. I appreciate how quick and responsive she was. I loved working with Abbie.

Store

Calmate

Using app

16 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

5 / 5 Share

Oct. 26, 2022

Airanne was very helpful. She answered my questions professionally and promptly. Each time I thought I was finished with the chat, she surprised with other options that would help my business. I really appreciate her and the customer service was superb. She needs a raise for sure!!!

Using app

20 minutes

Total reviews

1

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are satisfied with our customer service, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Thanks, Kevin

5 / 5 Share

Oct. 26, 2022

Had some questions about how to set up the app, Arianne from support was very helpful. Sound like exactly the app I need

Using app

30 minutes

Total reviews

4

Average rating

5.0

Developer Reply

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

5 / 5 Share

Oct. 26, 2022

Arianne was great! Helped me understand the app. Rivo apps are awesome! Highly recommended! Keep up the good work.

Using app

About 17 hours

Total reviews

3

Average rating

5.0

Developer Reply

We are so happy that you love our apps and customer service! Thank you so much for the 5-star review and for recommending us to the Shopify community! 🎉Cheers, Kevin

5 / 5 Share

Oct. 26, 2022

Uygulamayı çok hızlı bir şekilde yükledim ve Paul'a vermiş olduğu tüm desteklerden dolayı çok teşekkür ederim. Kendisi mükemmel bir şekilde tüm süreçlerle ilgili yardımcı oldu ve uygulamayı özelleştirebilmem için tüm sorularımı cevapladı. Aynı zamanda kendi de önerilerde bulundu. Rivo'nun diğer ürünlerini de kullanacağımdan şüphem yok.

Store

Sensy

Using app

26 minutes

Total reviews

6

Average rating

5.0

Developer Reply

Uygulamamızı kullandığınız ve düşünceli geri bildiriminiz için çok teşekkür ederiz! 🤩 Başka bir şeye ihtiyacın olursa, biz her zaman senin için buradayız. Çok takdir ediyorum, Kevin

5 / 5 Share

Oct. 26, 2022

Got all the perks for free all thanks to Paul who basically made my day! Very responsive and top notch customer service!

Using app

18 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin