All reviews

Rating Breakdown

  • 5
    96% (2,161 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (22 ratings)

Reviews with Text

  • 92% (2,068)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 8, 2022

I just had a quick question, and Maria helped me solve it quickly. But then she went above and beyond and threw in some advice and a couple of freebies. Great experience

Using app

16 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Cheers, Kevin

5 / 5 Share

Aug. 2, 2022

Just started with this review app but have used others from Rivo and all work perfectly. Look forward to see how well this review app works as well. Lance was amazing and helped me with all I needed to get done quickly

Using app

23 minutes

Total reviews

13

Average rating

5.0

Developer Reply

Thanks so much for choosing our app and for the positive 5-star review! πŸ™Œ If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! All the best, Kevin

5 / 5 Share

July 28, 2022

Great product and even greater customer support! You get your problem solved in one minute. And the app is very friendly to these who just start their small business, since the most amazing functions are free to use!

Using app

43 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're so excited that you love our app and customer support! Your praise in your 5-Star review is very much appreciated! πŸ™Œ Cheers, Kevin

5 / 5 Share

July 26, 2022

The app was easily customizable and navigate. I like the simplicity of the service as well. Abbie was wonderful with helping me and also recommended another Rivo product that i will be using as well.

Using app

15 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We are so thrilled that you are happy with our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

5 / 5 Share

July 25, 2022

I picked this app because it was free, but noticed the great reviews, The reviews were true! Abbie was great....she helped me and offered me some great small tips that would help my stores aesthetic. I am really anxious to get the app completely set up and use it

Using app

18 minutes

Total reviews

4

Average rating

3.5

Developer Reply

Thank you so much for choosing our app and for leaving a wonderful review! We're so excited to be part of your business growth and success! If you need anything at all, just let us know. πŸ™Œ All the best, Kevin

5 / 5 Share

July 24, 2022

Maria was super helpful and even gave me a GREAT tip to improve my site! I'm loving Rivo and their customer service.

Using app

About 1 hour

Total reviews

14

Average rating

5.0

Developer Reply

Awesome! Thanks so much for the 5-star review and feedback! 🀩 Best regards, Kevin

5 / 5 Share

July 24, 2022

This app is so great! The customer service is so quick and helpful. The app itself is so easy to use and navigate through. Super helpful!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🀩 Much appreciated, Kevin

5 / 5 Share

July 21, 2022

So far the app installed very seamlessly on my site. Very nice customer support, Lance was very helpful in getting everything set up for me.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! We appreciate you using the app, and if there's anything else we can do, just let us know. πŸ™‚ Best regards, Kevin

5 / 5 Share

July 21, 2022

Betty was really friendly and responsive with my request in regards to the app. Have not test out the app yet but everything seems easy and smooth to set up. Thanks!

Store

Beblum

Using app

35 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for the 5-star review! If any questions come up or if we can help in any way, feel free to reach out to us anytime. 😊 Much appreciated, Kevin

5 / 5 Share

July 20, 2022

Very good customer support, simple and easy to use! I would recommend it to anyone that wants a simple review system on their shop.

Using app

About 22 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the positive review and for recommending us to the Shopify community! πŸŽ‰ Much appreciated, Kevin

5 / 5 Share

July 19, 2022

Pete was of great help. Super friendly onboarding, I was advised right of the bat and received extra bonuses for free. Thanks.

Using app

15 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Excellent! It's music to our ears that you are happy with our services. Let us know if there's anything else we can help with along the way. 🍻 Cheers, Kevin

5 / 5 Share

July 19, 2022

With the help from Lance, the installation process was seamless. I would recommend to give it a try .

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for using our app and for recommending us to the Shopify community! πŸ™Œ Best regards, Kevin

5 / 5 Share

July 18, 2022

Great assistance from Lance, love the design of the app, it is simple to use and has a lot of useful functions.

Using app

About 2 months

Total reviews

9

Average rating

4.9

Developer Reply

We are so pleased that you are enjoying our app and services! Thank you so much for the positive feedback and 5-star review! 🌟 Best wishes, Kevin

5 / 5 Share

July 16, 2022

Vicky assisted me in the middle of the night to get me up and running with Rivo! This app is so easy to set up and the customer service is top notch. All my questions and concerns were addressed timely and with literally a virtual smile. I hope my customers are happy to leave their reviews as I am for this app!

Using app

23 minutes

Total reviews

2

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. πŸ™Œ All the best, Kevin

5 / 5 Share

July 15, 2022

Abbie was super helpful in removing the branding and answering all my questions. Thank you so much for your help.

Using app

14 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

July 15, 2022

Abbie has been such an awesome help! Really proactive and enthusiastic. I can't wait to use this app.

Using app

10 minutes

Total reviews

6

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our services! Thank you so much for using our app and for the 5-stars! πŸ™Œ Cheers, Kevin

5 / 5 Share

July 14, 2022

Nice App, easy to set up and it's really 100% free. Lance answered all questions I have - nice chat :) All the best from Germany!

Using app

31 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad you love the app and the setup process. 🀩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! Best wishes, Kevin

5 / 5 Share

July 13, 2022

This app is very easy to use and Lance was amazing to work with. He removed the Rivo branding from my store in no time as well as answered all my questions I had. 10/10 would definitely recommend the app if you are looking for an efficent app and friendly customer service!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

You are so wonderful! πŸŽ‰Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Best wishes, Kevin

5 / 5 Share

July 12, 2022

Abbie was very helpful with getting the app up and running, and gave me a little insight into some other things as well. Definitely hope to talk to her again if I need assistance in the future.

Using app

About 6 hours

Total reviews

3

Average rating

5.0

Developer Reply

So pleased that you are happy with our services. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Best wishes, Kevin

5 / 5 Share

July 11, 2022

I really enjoy how fast to apply in my website! Including the translations to my proper language! And the support were SUPERB!!! Amazing App and Amazing Support!

Using app

15 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a wonderful experience with our app and support! We're always striving to help you and your business succeed! 😊 Thanks, Kevin