TYDAL Product Reviews
TYDAL Reviews – Collect photo reviews
Rating
4.9
feedback
2,256
chart
#7,794
All reviews
Review RSS Feed
June 1, 2022
We installed the app and uninstalled it again shortly afterwards for internal reasons. However, a problem arose during the uninstallation, which was solved competently and very quickly by Rivo support. That's how it should be, and we are happy to give it 5 stars!
We genuinely appreciate you choosing our app and are so glad that we were able to help you with your concern. If you ever have further questions or if we can help along the way, feel free to contact us anytime! Thanks, Kevin
May 31, 2022
We shall see how it goes with the app, but the customer service so far has been stellar. Thanks, AA!
We appreciate you taking the time to leave a review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin
May 30, 2022
All your products are amazing. Thank you for the best customer service and help. It's great to have apps that help us.
We work hard in creating apps that are easy and quick to install but most importantly, skyrocket sales! Thanks so much for the amazing feedback, and we greatly appreciate you using our app. 🙂 Best regards, Kevin
May 27, 2022
I've just installed the app. Simple and easy. Friendly customer support. Abbie was amazing and helpful.
Thanks so much for choosing our app! If you have further questions, please feel free to reach out to us anytime. We are always here and happy to help. 😊 All the best, Kevin
May 27, 2022
This app is very easy to install, gives you instant view of everything and Abbie was absolutely awesome. That customer service its on another level. Highly recommend. :)
This review made our day! 🤩 Thank you so much for the 5 stars and for recommending us to the Shopify community! 🍻 Cheers, Kevin
May 26, 2022
Great experience using the app so far! Received help from Lance who was beyond amazing and very very helpful! Looking forward to continuing to utilize this app as my store grows.
Your kind words mean the world to us! Thank you so much for the positive feedback and excellent 5-star review! Feel free to reach out to us anytime if you have further questions or if we can help along the way. 😊 All the best, Kevin
March 28, 2024
rivo app is great and easy to setup even in greek language.. Sam also was really nice and supportive. thank you!
Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin
May 21, 2022
L’app è stata molto semplice da usare e mi sono trovato finora bene. L’assistenza è pronta ad aiutarti ed é molto gentile.
Siamo così felici che tu sia soddisfatto della nostra app! Grazie mille per la recensione positiva a 5 stelle! 🌟I migliori auguri, Kevin
May 17, 2022
my chat with betty was great! she was nice- not a bot and handled my need quickly! I have not used the app yet and im customizing it now but if someone like betty is always around to help then i know it has to be good!
We're so happy to see that you had a 5-Star experience with our customer service! We're always striving to help you and your business succeed! Thanks, Kevin
May 15, 2022
Arianna was a great help. Satisfied thus far with the app's performance. Simple and easy to install.
We're so glad to hear that you are satisfied with our app and customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
May 13, 2022
The installation was super easy. Very friendly customer support. I love the look and feel, and the fact that all colors can be customized to fit with your personal branding. I'm looking forward working with the app.
So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! Best wishes, Kevin
May 7, 2022
I've just installed the app. It looks great and a lot of customization is possible. I had some additional questions. Lance answered me a few seconds after I opened the chat and he took the time to answer me. A great app with a great customer service. And that for free...
Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin
April 28, 2022
So happy I found the RiVO apps. I installed RIVO reviews in addition to the pop up app. They are great, professional ways to allow customers sign in to emails, and provide reviews to products. My online store looks now ready to go! Yippee!
You are awesome! 🎉Thank you so much for choosing our apps, and we are always here anytime you need us. Your positive review is very much appreciated! All the best, Kevin
April 22, 2022
Abbie was great with helping me a very pleasant i would def recommend this app. The response time is fast!
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 😃 Thanks, Kevin
April 22, 2022
My review is for Betty, the agent who helped me. She was fantastic! Friendly, warm, and engaging. I never felt rushed while she guided me through several issues. One issue could not be resolved, but that was no fault of her at all. It was just a minor limitation with my chosen them. If all the customer service reps are like her, then I will be referring everyone to Rivo. And if they are not like her, I suggest she gives some training classes. :) Thank you so much, Betty!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
April 20, 2022
I was looking for a solution that didn't cost me an arm and a leg since my shop is new. Rivo Product Review is perfect. Not because it's free (at the moment) but because it has just the right features -- Star rating, Reviews, email reminders to collect reviews, customer pic/vid uploads, and more. I don't need an app to make me a drink, just one that won't make me drink more than I should. Plus it's super easy to set up. I did need help from Support due to my particular theme, and they were AWESOME. They had my issue fixed within hours. I highly recommend you give this app a try if you too need a Product Review app.
Thank you so much for the wonderful review and thoughtful feedback! 🤩 We love helping small businesses, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, our team is here for you anytime. Much appreciated, Kevin
April 10, 2022
Abbie was so helpful. Her customer service was beyond great. She deserves a 10-star rating. Definitely one of the best!
We're so happy to see that you had a great experience chatting with us! We're always striving to help you and your business succeed! 🍻 Cheers, Kevin
April 8, 2022
App troppo valida, strano sia gratuita! Personale fantastico, Ryan mi ha aiutato a configurare al meglio l'app
Siamo così felici che tu ami la nostra app e i nostri servizi! Grazie mille per il feedback positivo e la recensione! 🌟 I migliori auguri, Kevin
April 7, 2022
Abbie was great, whilst I was waiting for her to help me she provided me with other app advice. 5 stars
Thank you so much for your kinds words and 5-stars! 🤩 Much appreciated, Kevin
April 1, 2022
Excellent functionality and customization. Fast and efficient customer service. Thank you for your availability
Wonderful! Thanks so much for the positive feedback and 5-star review! Let us know if any questions come up or if we can help along the way. 🙌 All the best, Kevin