All reviews

Rating Breakdown

  • 5
    96% (2,161 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (22 ratings)

Reviews with Text

  • 92% (2,068)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 6, 2025

Sam and I shared a brief but productive conversation about my store and got a lot of work done in record time

Using app

17 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Love that! A quick, productive chat with support can go a long way. Happy we could help your Shopify store shine in record time! - Kevin & TYDAL Team

5 / 5 Share

April 6, 2025

Store

Blush

Using app

22 minutes

Total reviews

6

Average rating

3.8

5 / 5 Share

April 6, 2025

Using app

21 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

April 6, 2025

Great, support! Adrian is really friendly and helpful. Application works like charm.

Using app

19 minutes

Total reviews

5

Average rating

4.8

Developer Reply

Thanks for the awesome review! We're thrilled to hear our support team and app are working like a charm for your Shopify store. Let us know if you need anything! - Kevin & TYDAL Team

5 / 5 Share

April 17, 2025

I’d highly recommend TYDAL to fellow founders. The response time was impressively quick, and Adrian provided exceptional support during the onboarding process and helped me with other queries as well!

Using app

11 days

Total reviews

3

Average rating

5.0

Developer Reply

Wow, thanks for the recommendation! We’re thrilled to impress with quick responses and top-notch onboarding support! - Kevin & TYDAL Team

5 / 5 Share

April 5, 2025

Sam was awesome in helping me with the brand removal. also had a few other suggestions. Thanks!

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Glad we could ace the brand removal and toss in some extra suggestions! Thanks for the love – we’re here to help anytime! - Kevin & TYDAL Team

5 / 5 Share

April 4, 2025

So far, the app is really easy to use. I had some questions and Sam was able to get back to me really quickly with all the information. Like so fast. And the information was accurate with instructions. I'm enjoying my experience so far.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Awesome to hear you're enjoying the app’s ease and our speedy, accurate support! Thanks for sharing – we’re here to keep the good vibes going! - Kevin & TYDAL Team

5 / 5 Share

April 4, 2025

Adrian was a great help

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the kind words! We're delighted our customer support could be a great help to you! - Kevin & TYDAL Team

5 / 5 Share

April 4, 2025

Great product, but even more excellent service. Adrian was a great help setting up my store.

Using app

39 minutes

Total reviews

3

Average rating

5.0

Developer Reply

So glad you love the product and our top-notch service! Thanks for the shoutout – we’re happy to help your store shine! - Kevin & TYDAL Team

5 / 5 Share

April 3, 2025

amazing help! And great tips :) appreciated the help!!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thrilled to hear you loved our help and tips! Thanks for the awesome review – we’re here for you anytime! - Kevin & TYDAL Team

5 / 5 Share

April 2, 2025

Very nice support service

Using app

About 21 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the shoutout! We’re happy to help whenever you need us! - Kevin & TYDAL Team

5 / 5 Share

April 2, 2025

Jamie was extremely helpful and guided me through the process of not only with the review app but also with my website. Thank you for the superb customer service and support!

Using app

17 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So glad we could help with the review app and your website! Thanks for the kind words—our team loves delivering top-notch support! - Kevin & TYDAL Team

5 / 5 Share

April 1, 2025

Wonderful support! Super quick and honestly they went above and beyond to provide me with extras! Highly recommend

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Thrilled to hear you loved our support! We’re all about going the extra mile. Thanks for the shoutout—means a lot to us! - Kevin & TYDAL Team

5 / 5 Share

April 1, 2025

gReat Experience and Jamie was a great help

Store

FREŌ

Using app

28 minutes

Total reviews

2

Average rating

4.5

Developer Reply

Thrilled you had a great experience with helpful support! Thanks for sharing! - Kevin & TYDAL Team

5 / 5 Share

March 31, 2025

Store

DLT

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

March 31, 2025

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2025

Great customer service

Store

Sunaan

Using app

2 months

Total reviews

9

Average rating

5.0

Developer Reply

Thanks for the shoutout! Our customer service team’s always ready to help—glad you think it’s great! - Kevin & TYDAL Team

5 / 5 Share

March 29, 2025

Tolle App! Sehr benutzerfreundlich und einfach zu bedienen. Der Kundenservice ist ebenfalls super nett und hilfsbereit. Ich bin rundum zufrieden und kann die App nur empfehlen!

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Wir freuen uns, dass Sie die App benutzerfreundlich und unseren Kundenservice super hilfreich finden! Vielen Dank für die begeisterte Empfehlung – wir sind für Sie da, um Sie zufriedenzustellen! – Kevin & TYDAL Team

5 / 5 Share

March 28, 2025

Easy to use and all of the help was quick. I talked to a real person and they helped me with any questions. Everything is included without paying additional costs. This was great for a new business

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

So glad it’s easy and our real-person support helped you fast! All-inclusive with no extra costs is perfect for new businesses—thanks for the great feedback! - Kevin & TYDAL Team

5 / 5 Share

March 28, 2025

Thank you Sam for your help today. Looking forward to add tydal app to our online store. Take care :)

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

You’re welcome! Excited for you to add the app to your store—it’s going to be a game-changer. Take care and let me know if you need any help with the setup! :) - Kevin & TYDAL Team