All reviews

Rating Breakdown

  • 5
    96% (2,161 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (22 ratings)

Reviews with Text

  • 92% (2,068)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 28, 2025

Incredible app, service and such friendly helpful team. I've had several queries and they've resolved my issues quickly. Superb service, many thanks to Adrian!

Using app

About 6 hours

Total reviews

2

Average rating

5.0

Developer Reply

Love that you’re enjoying the app and our friendly team! Quick resolutions are our goal—thanks for the superb feedback! - Kevin & TYDAL Team

5 / 5 Share

March 28, 2025

Quick, prompt, assisted and answered all my questions. Thank you very much

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Glad we could assist quickly and answer all your questions! Thanks for the shoutout—we’re here anytime you need us. - Kevin & TYDAL Team

5 / 5 Share

March 27, 2025

Amazed at the value provided by this tool and the staff. Highly recommend!

Using app

22 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thrilled you’re amazed by the value and our team! Thanks for the high recommendation—we’ll keep delivering for you. - Kevin & TYDAL Team

5 / 5 Share

March 27, 2025

its super easy and seems efficient so far. cannot wait to receive my first reviews! Sam was super awesome and patient as well as we got in touch about a minor thing! keep it up

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Excited you’re finding it easy and efficient! Our team’s patience and support won’t stop—can’t wait for your first reviews to roll in. Keep rocking it! - Kevin & TYDAL Team

5 / 5 Share

March 26, 2025

so far it works great!

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the positive feedback! We're so glad to hear it's working well for you. Let us know if you need anything else— we're here to help! - Kevin & TYDAL Team

5 / 5 Share

March 26, 2025

Nice app and amazing support, thank you Sam

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the awesome feedback! We're so glad you’re enjoying the app and our support. We’re here anytime you need help! - Kevin & TYDAL Team

5 / 5 Share

March 26, 2025

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2025

Jamie was very quick to respond to my initial requests and gave additional support for my store, and went even above and beyond to help

Using app

16 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the kind words! We're so happy to hear our team was quick to respond and went above and beyond to assist you. We're here for you whenever you need more support! - Kevin & TYDAL Team

5 / 5 Share

March 25, 2025

Using app

29 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2025

The app is very good and has all setting that you want, Adrian from support team helped me a lot to import csv reviews 10/10 app

Store

Sovente

Using app

About 3 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the awesome review! We're glad to hear the app meets your needs and that our support team was able to help with the CSV import. We really appreciate the 10/10 rating! - Kevin & TYDAL Team

5 / 5 Share

March 25, 2025

jamie was a super lovely assistant and helped me figure out some issue with the app. very nice lady super easy to understand and we got it all done really quickly

Using app

34 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We're so happy to hear that our assistant was able to help quickly and clearly. We appreciate your kind words—don't hesitate to reach out if you need more help! - Kevin & TYDAL Team

5 / 5 Share

March 24, 2025

I had the pleasure of having help from sam. not only did he help me with my issue, he helped me elevate my shop website in ways that where not even related to the tydal app. now thats what i call above and beyond. people like sam are the reason i will choose to use apps like tydal

Using app

About 8 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for such a fantastic review! We're thrilled to hear that our support went above and beyond to help you elevate your website. Your trust means a lot to us, and we're here to support you every step of the way! - Kevin & TYDAL Team

5 / 5 Share

March 24, 2025

Sam was awesome!

Using app

About 18 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the shoutout! We're so glad to hear you had a great experience with support. Don't hesitate to reach out if you need anything else! - Kevin & TYDAL Team

5 / 5 Share

March 24, 2025

Sam was extremely helpful and went above and beyond to help me with my issue and more. Very much appreciated

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words! We're so glad our team could go above and beyond to assist you. Your appreciation means a lot to us—feel free to reach out anytime you need more help! - Kevin & TYDAL Team

5 / 5 Share

March 24, 2025

Wow! Sam with TYDAL was on his game. This is what I have needed to further the ratings on my coffee roasting business. Super helpful and respectful. I highly recommend you ask for Sam! Get this app on your store today dont wait!!!!

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the amazing feedback! We're so glad to hear that TYDAL support helped take your coffee roasting business to the next level. Your recommendation means a lot! We're here whenever you need us! - Kevin & TYDAL Team

5 / 5 Share

March 23, 2025

I would recommend this app. The chat service was prompt and the experience with Sam was awesome. He answered all my questions and even recommended some helpful points for a better customer experience on my shop.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the fantastic review! We're thrilled to hear our support team was prompt and helpful, and that the recommendations improved your shop's customer experience. We truly appreciate your recommendation! - Kevin & TYDAL Team

5 / 5 Share

March 22, 2025

This is a fantastic app. Such an easy way to get reviews for your product. Its an easy app to use but if you do need help the chat support is amazingly helpful. Brad.

Using app

34 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the fantastic review! We're so glad you find the app easy to use and that our support team could assist you. We're always here to help you get the most out of it! - Kevin & TYDAL Team

5 / 5 Share

March 22, 2025

Using app

About 7 hours

Total reviews

2

Average rating

3.0

5 / 5 Share

March 22, 2025

Adrian was a great help.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the kind words! We're happy to have been able to help. Don't hesitate to reach out if you need anything else! - Kevin & TYDAL Team

5 / 5 Share

March 22, 2025

amazing

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much! We're thrilled to hear you're enjoying the experience. Let us know if you need anything else! - Kevin & TYDAL Team