All reviews

Rating Breakdown

  • 5
    97% (3,698 ratings)
  • 4
    2% (81 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (8 ratings)
  • 1
    0% (17 ratings)
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5 / 5 Share

Oct. 23, 2024

Store

Vimoha

Using app

32 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2024

User friendly and easy to navigate

Store

OCE

Using app

About 8 hours

Total reviews

2

Average rating

5.0

Developer Reply

Great to hear you find it user-friendly and easy to navigate! Thanks for the feedback! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 23, 2024

Very helpful customer support !

Using app

21 days

Total reviews

2

Average rating

5.0

Developer Reply

Glad you found our customer support helpful! Thanks for the feedback! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 23, 2024

Quick customer service Thanks, Sam, for the prompt response and helping me with the removal of the brand!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

You're welcome! Happy we could provide quick service and assist with your request. Thanks for the feedback! Here whenever you need us. 🌟 - Kevin & TYDAL Team

5 / 5 Share

Oct. 23, 2024

Based solely on the support I got from Sam, I love this app. Easy to set up, and support via chat right inside the app responded within a minute. Great app for newbies to Shopify like me who just want something simple and headache-free.

Using app

15 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So glad to hear the support made such a positive impression and you're finding the app easy and helpful! Thanks for the fantastic review. We're here to keep things simple and smooth for you! 🌟 - Kevin & TYDAL Team

5 / 5 Share

Oct. 23, 2024

simple and straightforward easy to use app, quality customer service aswell. Jamie was a really helpful and friendly cs rep.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Great to hear you found the app easy to use and our customer service top-notch! Thanks for the shoutout to our friendly rep. We're here to help anytime! 🌟 - Kevin & TYDAL Team

5 / 5 Share

Oct. 23, 2024

very helpful

Store

Sjaal

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Glad to hear you found our service helpful! Thanks for the feedback. We're here whenever you need us! 🌟 - Kevin & TYDAL Team

5 / 5 Share

Oct. 23, 2024

It's a great App with the super good free plan and top-notch support shout out to Sam, he's super knowledgable. W SAM :D

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Awesome to hear you're loving the app and our free plan! Thanks for the props on our knowledgeable support. Here to keep helping anytime! 🌟 - Kevin & TYDAL Team

5 / 5 Share

Oct. 23, 2024

Sam from customer support was totally friendly and i even got some useful tips about my website. Thank you TYDAL Team

Store

My Store

Using app

3 days

Developer Reply

We're thrilled you found our support friendly and the tips useful! Thanks for the shoutout to the TYDAL Team. Here whenever you need us! 🌟 - Kevin & TYDAL Team

5 / 5 Share

Oct. 22, 2024

Customer support provided by Jamie was on point and perfect! Thanks a lot for the great help!

Using app

About 13 hours

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad to hear our support was on point! Thanks for the awesome feedback. We're here to help anytime you need us! 🌟 - Kevin & TYDAL Team

5 / 5 Share

Oct. 22, 2024

Works just as you need it! Support is fantastic. For a free app I'm quite impressed!

Store

DucPals

Using app

About 13 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thrilled to hear it works perfectly for you and that you're impressed with our support! Thanks for the fantastic review. Here to impress further! 🌟 - Kevin & TYDAL Team

5 / 5 Share

Oct. 22, 2024

Counseling is friendly and responsive. I'm using this app well. Good! I'm looking forward to using it in the future.

Store

PUREPOT

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear our counseling is friendly and responsive, and you're enjoying the app! Thanks for the positive feedback. Excited to support you into the future! 🌟 - Kevin & TYDAL Team

5 / 5 Share

Oct. 22, 2024

Using app

32 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2024

great app and top notch support. I definitely received more than expected by the support team. Thanks a lot Jamie.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Awesome to hear you're happy with the app and our support went above and beyond! Thanks for the great review. We're here whenever you need us! 🌟 - Kevin & TYDAL Team

5 / 5 Share

Oct. 22, 2024

Absolutely amazing service - fast efficient and even above and beyond with sharing additional helpful information to help with my site.

Using app

About 9 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear you had an amazing service experience and found the extra info helpful! Thanks for the fantastic feedback. Here to support you anytime! 🌟 - Kevin & TYDAL Team

5 / 5 Share

Oct. 22, 2024

So far so good, and customer service is very helpful.

Store

BiiB

Using app

About 23 hours

Total reviews

1

Average rating

5.0

Developer Reply

Great to hear things are going well and our customer service is hitting the mark! Thanks for the feedback. We're here to help anytime! 🌟 - Kevin & TYDAL Team

5 / 5 Share

Oct. 22, 2024

Great apps that are easy to use, plus great customer service!

Using app

15 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thrilled you find our apps easy to use with great customer service! Thanks for the awesome feedback! Here whenever you need us! 🌟 - Kevin & TYDAL Team

5 / 5 Share

Oct. 22, 2024

I would recommend TYDAL for your review manager. Customer service representatives (SAM) will resolve any issues you have pronto.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for recommending TYDAL and the shoutout to our customer service! We're here to resolve issues prontoβ€”glad we could help! 🌟 - Kevin & TYDAL Team

5 / 5 Share

Oct. 22, 2024

Store

9 Lives

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2024

Great app with great supporting agents like Sam

Using app

38 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Awesome to hear you're loving the app and our support agents! Thanks for the kind words. We're here to keep the support strong! 🌟 - Kevin & TYDAL Team