TYDAL Product Reviews
TYDAL Reviews – Collect photo reviews
Rating
4.9
feedback
2,256
chart
#8,625
All reviews
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Feb. 19, 2025
Amazing app! Looks really clean with tons of features and customizations, for free! I was able to perfectly integrate it in my shop! Top notch support from Adrian who was kind and patient and helped me with everything! 5 stars!
Thank you for the incredible review! We're so glad the app fits perfectly with your shop and that our support team provided top-notch assistance. Your 5-star rating means a lot to us! - Kevin & TYDAL Team
Feb. 19, 2025
great app, and its free. Also nice and friendly support.
We're thrilled you’re enjoying the app, and it's great to hear the support has been friendly and helpful. If you need anything, we’re always here to assist! - Kevin & TYDAL Team
Feb. 19, 2025
Support was fantastic, very fast at helping me with what I needed, removed the branding, and even pointed out an area I could improve the store slightly and gave me a free guide! Thankyou Jamie
We're so happy to hear that our support team was quick to help and provided valuable advice for improving your store. If you need anything else, we're always here to assist! - Kevin & TYDAL Team
Feb. 19, 2025
great service by Adrian
Thank you! We're so glad you had great service. If you ever need anything else, feel free to reach out! - Kevin & TYDAL Team
Feb. 19, 2025
The support is awesome. The team (Adrian) went above and beyond to help me quickly, and also gave advice on a general shopify matter. Thank you Adrian !
We're thrilled to hear our team was able to go above and beyond to help you, and provide extra advice for your Shopify store. If you ever need anything else, don't hesitate to reach out! - Kevin & TYDAL Team
Feb. 19, 2025
細かく翻訳できる設定もできるし、無料で使えるのが良いポイント。 チャットの人も気さくでいい感じ。 アプリの機能の使い込みはまだこれからなので、不具合があったらこっそり削除するかもですが…（笑）
翻訳設定とフレンドリーなチャットサポートを気に入っていただけて嬉しく思います。アプリをゆっくりとお楽しみください。ご質問や問題が発生した場合は、いつでもお手伝いいたします! - Kevin & TYDAL チーム
Feb. 18, 2025
Great customer service!
Thank you! We're so glad to hear you had a great experience with our customer service. If you need any more help, feel free to reach out anytime! - Kevin & TYDAL Team
Feb. 18, 2025
The TYDAL app is user-friendly and efficient, offering a smooth experience. Sam from chat support was incredibly helpful and resolved my issue promptly with excellent customer service.
We're so glad our app is user-friendly and that our chat support helped resolve your issue promptly. We truly appreciate your kind words—always here to assist! - Kevin & TYDAL Team
Feb. 18, 2025
Great help and fast response
Thank you for the awesome feedback! We're glad the help was fast and effective. If you need anything else, we’re here for you anytime! - Kevin & TYDAL Team
Feb. 18, 2025
Just installed this app. seemed very easy. went onto chat and Jamie was extremely helpful and helped get the app up and running. we are currently using another app but it is starting to cost too much, so this one being free is wonderful. Great to see someone supporting and helping us small business's.
Wonderful! We're so happy that the app was easy to install and that our support team helped get everything up and running. It's great to know the free plan is a perfect fit for your small business. We're here to support you as you grow! - Kevin & TYDAL Team
Feb. 18, 2025
I can't recommend Jamie and her customer service highly enough! I was having a few issues with the Shopify review app, specifically with removing the default branding, adding some extra features, and troubleshooting a problem I was having uploading reviews. Jamie was incredibly helpful and responsive throughout the entire process. She patiently guided me through each step, clearly explaining the solutions and ensuring everything was working perfectly. Thanks to Jamie, my review app is now exactly how I need it, and my reviews are finally live! If you're looking for top-notch support for this review app, Jamie is the person to go to!
Thank you so much for this amazing review! We're so glad that our support team was able to guide you through the process and resolve all the issues. It's awesome to know your review app is now working perfectly! We truly appreciate your kind words and are always here to help whenever you need us. - Kevin & TYDAL Team
Feb. 17, 2025
Extremely user-friendly! Most importantly, the support staff is incredibly helpful and always available to assist you! Best regard BellBees.ca Your Beauty Boutique! @ bellbeesm
We're thrilled to hear the app is user-friendly and that our support team has been so helpful. We’re always here to assist whenever you need! - Kevin & TYDAL Team
Feb. 17, 2025
Simple and easy to use. The support from Sam was top tier. Recommend to anyone 5/5*
Thank you for the awesome review and the 5-star rating! We're thrilled to hear that you found the app easy to use and our support top-notch. We truly appreciate your recommendation! - Kevin & TYDAL Team
Feb. 16, 2025
Feb. 16, 2025
Great support, great app. thank you!
Thank you so much! We’re so glad you’re happy with both the app and the support. If you need anything else or have questions in the future, don’t hesitate to reach out—we’re always here to help! - Kevin & TYDAL Team
Feb. 15, 2025
I had the pleasure of working with Sam, who was incredibly helpful in guiding me through the app. Sam took the time to answer all my questions and ensure I understood everything clearly. Not only was Sam patient and knowledgeable, but also kept a keen eye on what I needed, making sure I was well taken care of. Excellent customer service – I truly appreciate all the assistance!
Wow, thank you for such a thoughtful review! We're so glad to hear our support team was able to guide you smoothly through the app and provide all the assistance you needed. We truly appreciate your kind words! If you need anything else, don't hesitate to reach out—your satisfaction is our top priority! - Kevin & TYDAL Team
Feb. 15, 2025
zur App selbst kann ich nich nichts sagen, aber der Support ist erstklassig!
Vielen Dank für das tolle Feedback! Wir freuen uns, dass Sie mit unserem Support so gute Erfahrungen machen. Wenn Sie jemals Hilfe mit der App oder irgendetwas anderem benötigen, sind wir jederzeit für Sie da! - Kevin & TYDAL-Team
Feb. 14, 2025
Thank you!
You're very welcome! If you ever need more support or have any questions, feel free to reach out—we're here to help! - Kevin & TYDAL Team
Feb. 13, 2025
Tydal has been a great and helpful app. The fact that is free of use is amazing! Also a big thanks to Jamie for helping me and even teaching me how to put a favicon on my website.. You guys are amazing!
We're thrilled to hear that Tydal has been helpful and that our support team could guide you through adding a favicon to your website. We’re always here to help—thank you for your kind words! - Kevin & TYDAL Team
Feb. 13, 2025
I had an small issue with the TYDAL Reviews app, and Adrian provided outstanding support! He was quick to respond, patient, and incredibly knowledgeable. He not only solved my problem efficiently but also guided me through the process with clear explanations. Customer service like this makes a huge difference! I highly recommend TYDAL Reviews, not just for its great features but also for the top-notch support team. Thanks again, Adrian!
Amazing! We're so glad our support team was able to resolve your issue quickly and guide you through the process. Your recommendation means a lot to us—thank you for choosing TYDAL Reviews! We're always here to help whenever you need us! - Kevin & TYDAL Team