TYDAL Product Reviews
TYDAL Reviews – Collect photo reviews
Rating
4.9
feedback
2,256
chart
#8,625
All reviews
Review RSS Feed
Feb. 13, 2025
I came across this app and didn't know what I was doing, but I knew I desperately needed a review section for my Shopify. Adrian was incredibly helpful going the extra mile to try and get things figured out for me. It's very much appreciated!
We're so glad our team could help you get everything figured out for your Shopify review section. We’re always here to go the extra mile for you—thanks again for your kind words! - Kevin & TYDAL Team
Feb. 13, 2025
Great job and quick service in helping with the functions of the website.
Using app
About 1 hour
Total reviews
1
Average rating
5.0
Thank you for the kind words! We're glad to hear we could help with your website's functions quickly. If you ever need more assistance, we're always here to help! - Kevin & TYDAL Team
Feb. 13, 2025
So far so good! Easy to install and setup. Customer support is fast and top notch. Bravo, TYDAL!
We're thrilled that the installation and setup were easy and that our customer support exceeded your expectations. We’re here to keep things running smoothly—thanks again for your feedback! - Kevin & TYDAL Team
Feb. 13, 2025
Great review app! It's easy to use and the chat support is helpful with any questions you may have (thank you, Jamie).
Thank you for the positive feedback! We're so glad you find the app easy to use and that our chat support has been helpful. If you ever have more questions, we're here to assist anytime! - Kevin & TYDAL Team
Feb. 13, 2025
Feb. 12, 2025
I had an issue with a customer leaving a review and contacted customer service and they were prompt in responding. It turned out that I didn't need the help because it worked. Great customer service, professional and friendly.
Thank you for the great review! We're happy to hear that everything worked out and that our customer service was prompt and helpful. We're always here for you if you need assistance in the future! - Kevin & TYDAL Team
Feb. 12, 2025
Excelente atendimento da Jamie! O app é muito bom, fácil de configurar e tive o melhor atendimento!
Ficamos muito felizes em saber que você achou o aplicativo fácil de configurar e que nosso serviço superou suas expectativas. Estamos sempre aqui para ajudar e agradecemos suas palavras gentis! - Kevin e equipe TYDAL
Feb. 12, 2025
I had the pleasure of working with Sam, who assisted me with installing the review app on my website. He was exceptionally friendly and provided clear, helpful guidance throughout the entire process. Thanks to his support, everything was set up smoothly, and I’m very grateful for his professionalism and excellent customer service. Highly recommend!
We're so glad our support team made the installation process smooth and easy for you. Your recommendation means a lot to us, and we’re always here to provide more assistance whenever needed! - Kevin & TYDAL Team
Feb. 12, 2025
New to the app but much better than other ones our business has tried. Sam helped me get everything set up & was very responsive. Recommend highly if you are new to reviews or looking to have a helping hand through the process.
We're so glad the app has been a great fit for your business and that our support helped make the setup easy. We’re always here to guide you through the process—thanks for the recommendation! - Kevin & TYDAL Team
Feb. 12, 2025
Adrian was a massive help - thank you so much!
You're very welcome! We're so happy to hear we could be of help. If you ever need anything else, don't hesitate to reach out—thank you for your kind words! - Kevin & TYDAL Team
Feb. 12, 2025
Adrian was very helpful. My queries were resolved very quickly.
Thank you for the great feedback! We're glad your queries were resolved quickly. If you need anything else, we're always here to help! - Kevin & TYDAL Team
Feb. 12, 2025
Great customer service
Thank you for your kind words! We're glad to hear you had a great experience with our customer service. We're always here to help whenever you need us! - Kevin & TYDAL Team
June 22, 2025
I had an amazing experience with Andrian and Tydal! Their customer service is top-notch—friendly, responsive, and genuinely helpful. They go above and beyond to ensure everything runs smoothly, making the whole process effortless. The VIP treatment was a pleasant surprise, and their dedication to customer satisfaction is truly commendable. Highly recommend them for anyone looking for exceptional service!
Thank you for the incredible feedback! We're thrilled to hear you had such a positive experience. Providing top-notch service and making things effortless is what we're all about. We truly appreciate your recommendation! ✨ - Kevin & TYDAL Team
Feb. 11, 2025
Feb. 11, 2025
vv helpful
Thank you! We're glad to hear our support was helpful. Let us know if you need anything else—we're always here to assist! - Kevin & TYDAL Team
Feb. 11, 2025
Sam was excellent!! I needed the background color of the APP to match my website exactly and he resolved the issue. Sam was also able to answer all my questions. I switched from Judge Me because you had to upgrade to get a plan with additional fees to change the background. TYDAL made the changes for free and on the free plan. Thank you very much!!!
Thank you for the amazing review! We're so glad we could help customize the app to match your site perfectly and provide the support you needed—all for free. We’re here anytime you need assistance—no hidden fees! - Kevin & TYDAL Team
Feb. 11, 2025
Einfach und schneller Support, die Mittarbeiterin " Jamie " hat schnell , freundlich und sicher geholfen, Danke!
Vielen Dank für die tolle Bewertung! Wir freuen uns, dass unser Support-Team Ihnen schnell, freundlich und souverän geholfen hat. Wir sind immer für Sie da, wenn Sie uns brauchen! - Kevin & TYDAL-Team
Feb. 10, 2025
Wonderful support from the team and easy to use app! :)
Thank you for the lovely feedback! We're so glad you found the app easy to use and our support helpful. We're here anytime you need assistance—let's keep making things easier for you! :) - Kevin & TYDAL Team
Feb. 10, 2025
Jamie was so helpful to me all the times, see gave me tips on how to make my store better too! thanks again!
Thank you for your kind words! We're thrilled our support was helpful and that the tips made a difference for your store. We're always here to help you improve and succeed! - Kevin & TYDAL Team
Feb. 10, 2025
Within 5 minutes of installing the plug-in, the support consultant patiently communicated with me and answered some of my questions. In any case, this is a great behavior, and I look forward to having a better experience in product practice.
Thank you for your positive feedback! We're so glad to hear our support team was able to assist you quickly. We’re excited for you to experience the product, and we're here whenever you need help! - Kevin & TYDAL Team