TYDAL Product Reviews
TYDAL Reviews – Collect photo reviews
Rating
4.9
feedback
2,256
chart
#8,625
All reviews
Review RSS Feed
Feb. 10, 2025
helpful team
Thank you! We're happy to hear that you found our team helpful. Let us know if you need anything else – we’re always here for you! - Kevin & TYDAL Team
March 21, 2025
Adrian was so helpful in helping me. Prompt and Thorough! A+++++ Thanks Adrian!
Thank you for the fantastic review! We're thrilled to hear that our support was prompt, thorough, and provided extra tips. We’re always here to help – feel free to reach out anytime! - Kevin & TYDAL Team
Feb. 8, 2025
This application is extremely simple and easy to use, and it serves as an excellent up-sell tool that also enhances our customers’ trust in us. It perfectly fills the gap of features that the official Shopify platform lacks. I am very grateful to Jamie for her enthusiastic support with my store, unlocking many of the features I needed. Words cannot express my gratitude.Thanks again.
We're so happy the app has helped enhance your store and customer trust. It’s great to know that our support team could assist in unlocking the features you needed. We're always here to help and appreciate your gratitude! - Kevin & TYDAL Team
Feb. 7, 2025
Easy to set up and for customers to review. Jamie was super helpful on the chat support, and replied to my questions really fast.
Thank you for the great feedback! We’re glad to hear the setup was easy and that our chat support was fast and helpful. We’re always here if you need anything else – don’t hesitate to reach out! - Kevin & TYDAL Team
Feb. 7, 2025
I dealt with Adrian, He was very prompt answered all of my questions quickly. Highly recommend this app!
Thank you for the awesome review! We’re so glad our support was prompt and helpful. We truly appreciate your recommendation and are always here if you need anything else! - Kevin & TYDAL Team
Feb. 7, 2025
L'application est très facile d'utilisation et permet un bon service de notes et avis GRATUITEMENT. Petit plus pour le support 24/7 et notamment Sam qui a été très sympathique et compétent !
Merci pour vos commentaires fantastiques ! Nous sommes ravis d'apprendre que vous appréciez l'application et notre assistance 24 h/24 et 7 j/7. Nous sommes toujours là pour vous aider et nous apprécions vraiment vos aimables paroles ! - Kevin et l'équipe TYDAL
Feb. 6, 2025
The app is easy to install and works well in my store.
Thank you for the feedback! We’re so happy to hear the app was easy to install and works well for your store. Let us know if you need any further assistance – we’re here to help! - Kevin & TYDAL Team
Feb. 6, 2025
Tienen un servicio al cliente increíblemente rápido y muy amables. Me brindaron acompañamiento durante la instalación y configuración de la app por uno de sus asesores llamado Adrián.
Nos alegra mucho saber que nuestro servicio de atención al cliente fue rápido y amable, y que recibió el soporte que necesitaba durante la instalación y configuración. ¡Siempre estamos aquí para ayudar! - Kevin y el equipo de TYDAL
Feb. 6, 2025
My product isn't live yet BUT so far the customer service is phenomenal! Very impressed with the quick, friendly, and clear communication from Sam! Looking forward to trying out the app but it seems to have great reviews! Thanks for your help, Sam! 5 stars :)
Thank you for the wonderful feedback! We’re so glad to hear you’re impressed with our customer service. We’re excited for you to try out the app – feel free to reach out anytime if you need any help! - Kevin & TYDAL Team
Feb. 6, 2025
I’ve been using TYDAL Reviews for a while now and I’m thoroughly impressed! The app is incredibly user-friendly and, best of all, completely free. The support team—especially Jamie and Sam—have been outstanding. They are both patient and detail-oriented, always going the extra mile to ensure all my issues are resolved efficiently. It’s rare to come across such excellent service. Highly recommend this app!
We're thrilled you're so impressed with both the app and our support team. Going the extra mile to ensure you're satisfied is always our priority. We truly appreciate your recommendation and are here for you anytime! - Kevin & TYDAL Team
Feb. 5, 2025
great, easy to configure app. Nice to have also fast replying support - kindest regards to Adrian!
We’re so happy to hear the app was easy to configure and that you had a great experience with our fast, friendly support. Let us know if you need anything else – we’re here for you! - Kevin & TYDAL Team
Feb. 4, 2025
I'm new to the app but it seems really well put together. Jamie helped me set everything up and went above and beyond with additional advice and tips. Amazing service. I highly recommend.
Thank you for the wonderful review! We're so happy to hear that the app is meeting your expectations and that our support went above and beyond. We appreciate your recommendation and are here to help anytime you need! - Kevin & TYDAL Team
Feb. 4, 2025
I'm actually not able to review the app just yet. I haven't had time to use it, but Sam was able to answer questions and help me out with getting started!
We're glad our support was able to assist with getting you started. Whenever you're ready to dive in, we're here to help – feel free to reach out anytime! - Kevin & TYDAL Team
Feb. 4, 2025
quick and easy to do
Thanks for the great feedback! We’re glad to hear it was quick and easy for you. Let us know if you need anything else – we’re here to help! - Kevin & TYDAL Team
Feb. 4, 2025
Just started using the app and loved the support from Jamie from the customer service. 10/10 Super simple, easy to use, and gives us all that we need for our shop.
We're so glad to hear that you loved the support and found the app simple and easy to use. We're here anytime you need help – enjoy using the app for your shop! - Kevin & TYDAL Team
Feb. 4, 2025
Jamie was great! She helped me out quickly and had great energy!
Thank you for the awesome feedback! We’re so glad to hear that our support was quick and full of great energy. We’re always here to help whenever you need us! - Kevin & TYDAL Team
Feb. 3, 2025
So far everything have worked seamlessly. Review works great, the notifications by email is great to get more reviews in. No complaints! Chat support have been very responsive and Jamie have helped answer all that I have needed. Appreciate you! Thanks again Jamie! Keep on rockin!
We’re so happy to hear everything is working seamlessly for you, and that our chat support has been responsive and helpful. We appreciate you and your feedback – we’ll keep rocking! Let us know if you need anything else! - Kevin & TYDAL Team
Feb. 3, 2025
Very good, they are very kind with help. its roks
Thank you for the kind words! We're so glad to hear you’ve had a great experience with our support. We’re here anytime you need help – and we’re happy the app is rocking for you! - Kevin & TYDAL Team
Feb. 3, 2025
Sam helped me very quickly! And the app is super easy to set up! Yay!
Awesome! We’re so glad the app was easy to set up and that you got quick help. Yay indeed! 🎉 Let us know if you need anything else – we’re here to help! - Kevin & TYDAL Team