All reviews

Rating Breakdown

  • 5
    96% (2,161 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (22 ratings)

Reviews with Text

  • 92% (2,068)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 25, 2025

Great customer service, very helpful

Using app

43 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the feedback! We're glad to hear you had a great experience with our customer service. If you need anything else, just let us know! 😊 - Kevin & TYDAL Team

5 / 5 Share

Jan. 25, 2025

Great service and quick support compared to other apps. Love it!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome feedback! We're so glad to hear you love the quick service and support. If you need anything else, just reach out—we're here for you! 😊 - Kevin & TYDAL Team

5 / 5 Share

Jan. 25, 2025

The best support team you can get is in this app:)

Using app

27 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much! We're thrilled to you think so highly of our support team. If you ever need anything else, we're always here to help! 😊 - Kevin & TYDAL Team

5 / 5 Share

Jan. 24, 2025

The customer service is excellent, providing help with things outside of the app, going above & beyond, will definitely recommend the service to other users.

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the amazing review! We're so glad to hear our customer service went above and beyond to help you. Your recommendation means a lot to us—let us know if you need anything else! 😊 - Kevin & TYDAL Team

5 / 5 Share

Jan. 24, 2025

Great experience with this app! It works absolutely well.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback! We're happy to hear the app is working well for you. If you need anything else, we're here for you! 😊 - Kevin & TYDAL Team

5 / 5 Share

Jan. 24, 2025

Got kind assistance from Mr. Adrian. It's really great App in Shopify App store. Recommended one!

Using app

12 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words! We're so glad you had a great experience and recommend the app. If you need anything else, we're always here to help! 😊 - Kevin & TYDAL Team

5 / 5 Share

Jan. 24, 2025

Great free app and outstanding customer support. Thanks Jamie!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the awesome feedback! We're glad you’re enjoying the app and our customer support. If you need anything else, we're here for you! 😊 - Kevin & TYDAL Team

5 / 5 Share

Jan. 24, 2025

I was looking for a new review app and ended up here because of the positive feedback. And the feedback isn't a lie. Jamie helped me immediately and solved every problem. He also unlocked some new features for me for free. That's as good as it gets! I am incredibly impressed with the expertise and dedication of the support team at Tydal Product Reviews. They really went above and beyond to ensure a smooth process. I can recommend Tydal Product Reviews in every way.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Wow, thank you for the fantastic feedback! We’re thrilled that our support team went above and beyond to help you out. Your recommendation means a lot to us and we’re always here for you! 😊 - Kevin & TYDAL Team

5 / 5 Share

Jan. 23, 2025

Amazing and easy to use! Customer service is great!

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much! We're happy to hear you find the app easy to use and our customer service great. If you need anything else, we're here for you! 😊 - Kevin & TYDAL Team

5 / 5 Share

Jan. 23, 2025

Excellent app and support. Highly recommend for stores. The widget is fully customizable which I really like. It's a lot better fitted for stores which want to have full control of the layout and design.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the awesome review! We're thrilled to hear you love the customization options and that the app is a great fit for your store. If you need any help, we're always here for you! 😊 - Kevin & TYDAL Team

5 / 5 Share

Jan. 23, 2025

Friendly , good

Using app

33 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks! We're glad to hear you had a good experience. If you need anything else, just let us know! 😊 - Kevin & TYDAL Team

5 / 5 Share

Jan. 23, 2025

Awesome customer service. Adrian was insightful and quick in addressing my request. I can't wait to continue building a successful business relationship with Tydal.

Using app

26 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the fantastic feedback! We're so glad to hear our customer service was quick and helpful. We look forward to continuing to support your business—let us know if you need anything else! 😊 - Kevin & TYDAL Team

5 / 5 Share

Jan. 23, 2025

Adrian has been super helpful in setting up TYDAL and removing their branding on the review section. I have yet to be use the app but so far really happy with the customer service.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great feedback! We're so glad our support team helped with setting up the app and removing the branding. Hope you enjoy using the app, and if you need anything else, we’re here for you! 😊 - Kevin & TYDAL Team

5 / 5 Share

Jan. 23, 2025

Great app and customer support

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a lot! We're so glad you're happy with the app and customer support. If you need anything else, just give us a shout! 😊 - Kevin & TYDAL Team

5 / 5 Share

Jan. 22, 2025

wonderful app and customer service is awesome. very fast

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

We’re really happy to hear you’re enjoying the app and that our customer service was quick. Let us know if you need anything else—we’ve got you! 😊 - Kevin & TYDAL Team

5 / 5 Share

Jan. 22, 2025

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2025

top tier customer service. went above and beyond to help me with other matters in my store as well.

Using app

20 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the amazing feedback! We're thrilled to hear our customer service went above and beyond. If you need anything else for your store, we're always here to help! 😊 - Kevin & TYDAL Team

5 / 5 Share

Jan. 22, 2025

for now it is very convenient and easy to setup and use, the chat is very fast and helpful. thanks

Using app

5 days

Total reviews

8

Average rating

5.0

Developer Reply

Thanks for the feedback! We're glad to hear the app is easy to set up and use, and that the chat support was fast and helpful. Let us know if you need anything else! 😊 - Kevin & TYDAL Team

5 / 5 Share

Jan. 22, 2025

Excelente atencion en el chat de ayuda, solucionan y te guian muy rapidamente.

Using app

About 23 hours

Total reviews

2

Average rating

5.0

Developer Reply

¡Gracias por los excelentes comentarios! Nos alegra saber que nuestro equipo de soporte fue rápido y servicial. Si necesitas algo más, ¡no dudes en comunicarte con nosotros! 😊 - Kevin y el equipo de TYDAL

5 / 5 Share

Jan. 22, 2025

Using app

1 day

Total reviews

1

Average rating

5.0