All reviews

Rating Breakdown

  • 5
    97% (3,701 ratings)
  • 4
    2% (81 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (8 ratings)
  • 1
    0% (17 ratings)
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5 / 5 Share

Oct. 15, 2024

The app is good and service too

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad you're enjoying the app and our service. Here whenever you need us! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 15, 2024

TYDAL Reviews has transformed my Shopify store! It's easy to use and allows customers to submit photo and video reviews, adding great credibility to my products. The support team is incredibly responsive and helpful. I highly recommend this app to anyone looking to enhance their customer feedback experience!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the glowing review! We're thrilled to hear TYDAL Reviews is enhancing your store and that our support team has been helpful. We appreciate your recommendation! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 15, 2024

Great support

Using app

27 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your feedback! We're glad you experienced great support. Here whenever you need us! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 15, 2024

SAM WAS VERY HELPFUL...THANK YOU.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to have been helpful. Always here if you need more assistance! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 14, 2024

Awesome customer service!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! We're thrilled you enjoyed our customer service. Always here to help whenever you need us! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 14, 2024

I haven't had much use for it yet, although I like what I see. I'd like to highlight their customer service, Jamie has been super efficient and fun. So at first glance it looks very good.

Using app

About 8 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the initial impressions! We're thrilled you're enjoying the app and our customer service. We're here to keep making your experience great! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 14, 2024

Good app and great service responses!

Using app

40 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback! We're glad you're enjoying the app and our service. Here whenever you need us! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 14, 2024

Super easy setup, immediate customer support help. No issues with setup, compared to a handful of others I tried.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! We're glad to hear the setup was easy and our support team was helpful. Here to assist whenever you need us! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 14, 2024

Sam was very helpful in offering solutions to my problem and helping with other things I hadn't even thought of. Fantastic customer service!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your fantastic review! We're glad we could offer solutions and assist beyond your expectations. Always here if you need more help! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 14, 2024

Sam in support was great. Really efficient and informative and has made my experience so far a great one. Would highly recommend

Using app

20 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the wonderful review and recommendation! We're thrilled to hear our support made your experience great. Here to help anytime you need! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 14, 2024

perfect, the support team helps me to much, always that i need them!

Store

Natura

Using app

About 1 hour

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for your kind words! We're thrilled to be there for you whenever you need us. Always here to help! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 14, 2024

The app is extremely easy to use. And the support was more than amazing! Jemie fixed all my issues just for a few minutes without me having to do anything!

Store

My Store

Using app

About 1 hour

Developer Reply

Thank you for your fantastic review! We're thrilled to hear our app is easy to use and that our support team was able to quickly resolve your issues. We're here whenever you need us! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 14, 2024

Super App. Einfach zum Einrichten und toller Chat-Support. Jamie hat mir sehr schnell und einfach weitergeholfen.

Using app

30 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Danke für die tolle Bewertung! Wir freuen uns, dass Sie die Einrichtung einfach und unseren Chat-Support hilfreich fanden. Wir sind hier, um Ihnen jederzeit zu helfen! 😊 - Kevin & TYDAL-Team

5 / 5 Share

Oct. 14, 2024

Bra hjälp från Adrian

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Tack för din feedback! Vi är glada att vårt supportteam kunde hjälpa till. Alltid här om du behöver mer hjälp! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 14, 2024

Toller Kundenservice - schnell & freundlich!

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Danke für die tolle Bewertung! Wir freuen uns, dass Sie einen schnellen und freundlichen Service erlebt haben. Wir sind immer für Sie da, wenn Sie uns brauchen! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 14, 2024

Sehr zu empfehlen vorallem weil es kostenlos ist! Und vielen Dank an Sam, der mir schnell geholfen hat.

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Vielen Dank, dass Sie uns weiterempfehlen! Wir freuen uns, dass unser Support-Team Ihnen schnell helfen konnte. Wir freuen uns über Ihr Feedback! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 13, 2024

Easy and fast to set up, we have been enjoying seeing our customers reviews on our products! I’ve also heard from a few that the reviews are catching their attention. Sam with TYDAL support was extremely helpful with getting our watermark removed and setting up our emails! We will definitely be recommending them to anyone looking for a good review app!

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your wonderful review and recommendation! We're thrilled to hear you're enjoying the app and that our support team could assist you effectively. We're here whenever you need us! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 13, 2024

Sam was great help getting started, so far so good

Using app

44 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback! We're glad we could help you get started. Here to support you as you continue exploring! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 13, 2024

Thanks for the great service and advice, Sam!

Using app

About 6 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to provide great service and helpful advice. Here whenever you need us! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 13, 2024

Sam was so helpful and our communication was so clear and simple. appreciate his help.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! We're glad to hear our communication was clear and helpful. Always here if you need more support! 😊 - Kevin & TYDAL Team