All reviews

Rating Breakdown

  • 5
    97% (3,705 ratings)
  • 4
    2% (81 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (8 ratings)
  • 1
    0% (17 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 10, 2024

thanks for the prompt reaction and support

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the feedback! We're glad you appreciated our prompt support. Here whenever you need us! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 10, 2024

Super quick replies and help, and even went further to help me with small things I didn't even think of without me asking. Exactly the kind of service one really appreciates!

Using app

16 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your kind words! We're always happy to go the extra mile and help with even the little things. If you ever need more assistance, feel free to reach out anytime! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 10, 2024

Great customer service. The app is really easy to use.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're thrilled you find our app easy to use and our customer service great. 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 10, 2024

Amazing customer service. Sam was really kind and took time to support and explain to me the process. Nothing was too much trouble and being totally new to this it was so much appreciated how patient and clear the explanations were. Thanks so much!!

Using app

34 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We're glad to be of help, especially as you start this new journey. Always here for you! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 10, 2024

Sam was very helpful and gave me free of charge advice about improving my website.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback! We're happy to help and glad you found our advice useful. Here whenever you need more tips! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 10, 2024

had a small issue with my import and connected with customer support team Jamie , she was on it immediately and helped me to resolve the issue , support is 10-star! well if i can give extra 5

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your awesome review! We're glad we could quickly resolve your issue. Your extra stars made our day! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 10, 2024

Fast chat response & even faster service to requests. 5 thumbs up!

Using app

16 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're happy to provide fast responses and service. Appreciate the thumbs up! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 10, 2024

Very helpful. Brilliant customer care.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to hear you found our customer care helpful and brilliant. 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 10, 2024

Nice app, easy to set up. The support is really awesome (thank you Sam). Hard to believe it's free. Will see if evrything's fine after the shop launch.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the feedback! Thrilled you found setup easy and our support awesome. Wishing you a smooth shop launchβ€”here if you need us! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 10, 2024

They are really helpfull, they are responsive and also helped out with my store

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the kind words! We're glad we could help out with your store. Reach out anytime you need more assistance! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 10, 2024

It's simple, free, and the customer service is fast and helpful.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad you find it simple and our service helpful. Here to support you anytime! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 10, 2024

Jamie was awesome! Great support

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much! We're thrilled you enjoyed the support. Here if you need us! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 10, 2024

Very good an kind support. Sam replyed to my question in a few seconds. The problem was literally solved in like three minutes. They also gave me advice on my store :D

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the great review! We're thrilled we could help so quickly and offer some useful advice. 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 10, 2024

TYDAL is a must-have! The app works flawlessly and integrates smoothly with my store. I reached out to support, and Sam was quick, helpful. Excellent service and great app!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the fantastic review! We're thrilled to hear you love our app and support team. 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 10, 2024

Love the app and the support is great but we definitely need the reviews to be added to any page - Specially the home page! Aside from that, the app is great!

Using app

41 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the feedback and kind words! We hear you on the homepage reviews, and we’re always working to improve. Glad you're enjoying the app overall! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 10, 2024

Adrian was amazing, great customer service and a great app!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words! We're so glad you enjoyed our support and the app! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 10, 2024

Shout out to Sam, I've never had awesome as him catering me regarding my need of assistance. Tydal Product Review App is the best, and also free. My experience with this is amazing

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the shoutout! We're thrilled to hear you had an amazing experience with our support and Review App. 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 10, 2024

Thanks for sam he was so helpful.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words! We're glad our support could be so helpful! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 9, 2024

Thx for all support the way we helping me it's just grat (Sam)

Store

Petcare

Using app

6 days

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much! We're glad we could help you out and make things easier. 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 9, 2024

Incredible experience!

Using app

34 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the awesome feedback! We're thrilled you had an incredible experience! 😊 - Kevin & TYDAL Team