All reviews

Rating Breakdown

  • 5
    96% (2,161 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (22 ratings)

Reviews with Text

  • 92% (2,068)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 2, 2025

Great app Special thanks to Adrian

Using app

20 minutes

Total reviews

5

Average rating

4.0

Developer Reply

Thank you for the great feedback! We're so happy you're enjoying the app and appreciate the shoutout to our customer service team! 😊 - Kevin & TYDAL Team

5 / 5 Share

Jan. 2, 2025

Jamie was a huge help and very kind in the process of helping me get things set up for my business.

Using app

20 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're so glad our support team was able to help you get everything set up smoothly. We're here to support your business anytime! 😊 - Kevin & TYDAL Team

5 / 5 Share

Jan. 2, 2025

Excellent support from Adrian. If the rest of the team is that good, you are in good hands.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great feedback! We're so glad to hear that our support team made a positive impression. We’re here to ensure you’re always in good hands! 😊 - Kevin & TYDAL Team

5 / 5 Share

Jan. 1, 2025

The app is simple to use, love the ability to translate to my local language all texts. Big shoutout to Jamie from TYDAL customer service. Thank youuu

Using app

38 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome feedback! We're thrilled you find the app simple to use and love the translation feature. Huge thanks to our customer service team for making your experience great! 😊 - Kevin & TYDAL Team

5 / 5 Share

Jan. 1, 2025

The chat customer service is very fast and thinks along with you. The app itself works well so far and looks transparent with what they promise

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the fantastic feedback! We're thrilled to hear that both our chat support and the app are meeting your expectations. We're here to support you every step of the way! 😊 - Kevin & TYDAL Team

5 / 5 Share

Dec. 31, 2024

So far integration has been easy. I had my verified by Jamie and she took great care of me and was super professional! I'm up and running now with no issues so far and am thrilled to have such personal responses. Thanks for making a great app and having Jamie on staff :)

Using app

24 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful feedback! We're so happy to hear that the integration went smoothly and that our support team took great care of you. We're here anytime you need us! 😊 - Kevin & TYDAL Team

5 / 5 Share

Dec. 31, 2024

Jamie's Customer service is top tier. She is so knowledgeable and she went above and beyond to assist me. I am more than satisfied

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the amazing feedback! We're so happy to hear that our customer service exceeded your expectations. We're here whenever you need us! 😊 - Kevin & TYDAL Team

5 / 5 Share

Dec. 31, 2024

Today is my first day using the app, and I'm thrilled to see how it will perform! The excellent customer service, especially Sam's helpful and speedy support.

Using app

About 10 hours

Total reviews

3

Average rating

3.7

Developer Reply

Welcome! We're excited to have you on board and thrilled to hear you had a great experience with our support. We’re here to help as you explore the app! 😊 - Kevin & TYDAL Team

5 / 5 Share

Dec. 30, 2024

Great experience with this app so far and Sam from the support team was amazing to work with - super friendly, helpful, fast, and went above and beyond!

Using app

20 days

Total reviews

4

Average rating

5.0

Developer Reply

We're thrilled about your great experience with our app and support team! Thank you for the wonderful feedback. 😊 - Kevin & TYDAL Team

5 / 5 Share

Dec. 30, 2024

Great app. It is extremely easy to navigate, if you do get stuck (like I did) they have a great support team especially Sam who was very helpful at resolving my issues. Very impressed thus far.

Store

ČABANE

Using app

41 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great review! We're glad our support team could help you navigate smoothly. We're here to ensure you have the best experience possible! 😊 - Kevin & TYDAL Team

5 / 5 Share

Dec. 30, 2024

simple and easy to use, not restricted by plans. Sam from the Help Center was fast and amazing. My questions and ideas were answered and with guidance. This is the customer service that i can appreciate. Thank You.

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We're thrilled to hear you found our app easy to use and our customer service helpful. We're here whenever you need us! 😊 - Kevin & TYDAL Team

5 / 5 Share

Dec. 30, 2024

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 29, 2024

Great service from Sam, just started using TYDAL but excited to give it a try, and based on the first customer service interaction I have had, I have high hopes the rest of the service will follow. Great app so far.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

We're excited to have you on board and glad your first experience was positive! Thanks for giving TYDAL a try, and we hope to continue meeting your expectations. 😊 - Kevin & TYDAL Team

5 / 5 Share

Dec. 29, 2024

Amazing customer service by Sam, easy to navigate app!

Using app

39 minutes

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for the fantastic review! We're thrilled you find the app easy to navigate and are happy with our customer service. 😊 - Kevin & TYDAL Team

5 / 5 Share

Dec. 28, 2024

fast and great service

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback! We're glad to hear you enjoyed the service. 😊 - Kevin & TYDAL Team

5 / 5 Share

June 22, 2025

Tydal is an absolutely wonderful application! The support team is beyond amazing, solving any issue in seconds. A special thank you to Adrian for the exceptional and indescribable service. I truly cannot find the words to express my gratitude for Adrian and the entire team. Thank you so much!

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

We're absolutely delighted to hear such glowing praise! Thank you for your kind words—it truly means the world to us. We're here for you anytime! 😊 - Kevin & TYDAL Team

5 / 5 Share

Dec. 27, 2024

TYDAL made review simple and Sam from support team reposed quickly.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing your experience with TYDAL. We're glad our support team was able to assist you quickly! 😊 - Kevin & TYDAL Team

5 / 5 Share

Dec. 26, 2024

So amazing and great customer service! So friendly!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your kind words! We're thrilled you had a great experience with our customer service. 😊 - Kevin & TYDAL Team

5 / 5 Share

Dec. 26, 2024

It's one of the most useful apps, so we can "re-organize " our selling products. I talked with Sam , he was very helpful not only at the "product reviews" app but he also informed me and about other TYDAL apps. Thank you Sam!!!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the great feedback! We're thrilled our support could help you make the most of our apps. We're here whenever you need us! 😊 - Kevin & TYDAL Team

5 / 5 Share

Dec. 26, 2024

thanks to Sam for his help, very kind!

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

You're welcome! Glad to hear you had a positive experience. 😊 - Kevin & TYDAL Team