TYDAL Product Reviews App
TYDAL Reviews – Collect photo reviews and ratings
Rating
5.0
feedback
3,824
chart
#385
All reviews
Rating Breakdown
Review RSS Feed
Oct. 5, 2024
Excellent support. Sam helped me with more than one issue and saved my hours of resource!
Fantastic to hear that our support team could save you time and solve your issues! Thanks for the great review! 😊 - Kevin & TYDAL Team
Oct. 5, 2024
I had the pleasure of interacting with SAM, and I must say the service was outstanding. They were incredibly patient, attentive, and resolved my issue promptly. Their professionalism and friendly approach made the entire process smooth and stress-free. It’s rare to find such dedicated and helpful customer support. Thank you for making my experience so positive!
We're thrilled to hear about your positive experience with our support team! Thanks for sharing your kind words. We’re here whenever you need us! 😊 - Kevin & TYDAL Team
Oct. 5, 2024
I can’t express enough how thrilled I am with the Tydal app! A special shoutout to Sam, whose support truly made a difference in my experience. From the moment I reached out for help setting up reviews in my custom Shopify theme, Sam went above and beyond. He meticulously adjusted the CSS to ensure it aligned perfectly with my branding, and even implemented custom changes to seamlessly integrate the reviews into my product info tab. Sam's dedication and attention to detail completely blew me away. The level of service I received was not just impressive; it was unexpected and genuinely appreciated. I’m already considering Rivo for customer loyalty features, and I know if I get to work with Sam again, I’ll be in great hands! Thank you, Sam, for your outstanding support! It was an absolute pleasure working with you!
We're over the moon to hear about your fantastic experience with Tydal and our support team! Thanks for the special shoutout. Looking forward to impressing you with Rivo too! 😊 - Kevin & TYDAL Team
Oct. 4, 2024
I'm rating the use of the app a 3 only based on I haven't seen it in action. But because of customer service I gave it a 5 she was very effective and efficient on top of humorous. Big Help JAMIE.
Thanks for the honest feedback! We're glad our support team could make your experience enjoyable. Here's to a 5-star experience with the app soon! 😊 - Kevin & TYDAL Team
Oct. 4, 2024
Great Experience. Their response is very Quick and helpful.
So glad to hear you had a great experience with our quick and helpful response! Thanks for the feedback! 😊 - Kevin & TYDAL Team
Oct. 4, 2024
Jamie from customer support was amazing! Super friendly, answered all my questions in no time. Really made my shopping experience smooth and enjoyable!
We're thrilled to hear our support made your experience smooth and enjoyable! Thanks for the awesome feedback! 😊 - Kevin & TYDAL Team
Oct. 4, 2024
I have not yet used the app, however Jamie was a great help!
Great to hear our support team was helpful! We hope you enjoy the app once you start using it. Thanks for the review! 😊 - Kevin & TYDAL Team
Oct. 4, 2024
I have amazing experience with tydal app it is amazing and all of features are completely free and quick chat support
Thrilled to hear you're loving TYDAL and our chat support! Thanks for the amazing feedback! 😊 - Kevin & TYDAL Team
Oct. 3, 2024
We've been using TYDAL for a while now. Here's what's up: - Great customer support, - Amazing interface for leaving reviews, - I like the UI but would love it if the reviews were a little bigger What's missing? - An option to display the reviews on the product cards Overall, 4.8/5. Then again, it's FREE.
Thanks for the detailed feedback and high rating! We’re glad you’re enjoying TYDAL. Noted on your suggestions—always looking to improve! 😊 - Kevin & TYDAL Team
Oct. 3, 2024
10/10 wonderful app , and amazing customer support !
Store
My Store
Using app
About 4 hours
Thrilled to hear that! Thanks for the perfect score and kind words about our support! 🌟 - Kevin & TYDAL Team
Oct. 3, 2024
its a great software. Free version is enough for me and eventhough I dont pay them their customer service is working great. Thank you TYDAL family !!
We're so glad the free version meets your needs and that our support team could help! Thanks for being part of the TYDAL family! 😊 - Kevin & TYDAL Team
Oct. 3, 2024
So far my experience has been great. I can’t speak for how the app works as of yet for my customers, but my personal involvement with their customer service was speedy, helpful, and effective. Adrian went above and beyond even giving me more than I was inquiring about in the first place. You have to love a company that gives you more without even asking! Thanks TYDAL ⭐️
Thrilled to hear about your positive experience with our team! We always strive to exceed expectations. Thanks for choosing TYDAL! ⭐️ - Kevin & TYDAL Team
Oct. 3, 2024
Very Helpful Team
Thanks for the shoutout! We're happy to help anytime. 😊 - Kevin & TYDAL Team
Oct. 3, 2024
Help was given right away when I started to set up the app. she was very helpful and can't wait to use the app.
Oct. 3, 2024
Very very nice app for review
So glad you're enjoying the app! Thanks for the kind words! 😊 - Kevin & TYDAL Team
Oct. 3, 2024
Great support
Thanks for the feedback! We're glad you had a great experience with our support team. 😊 - Kevin & TYDAL Team
Oct. 3, 2024
Looking Good so far - Sam from support was very helpful getting me up and running - I have been able to set up google shopping and cant wait to see reviews coming in ..
Glad to hear setup went smoothly with our support! Excited for your success. Thanks for sharing! 🚀 - Kevin & TYDAL Team