All reviews

Rating Breakdown

  • 5
    96% (2,161 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (22 ratings)

Reviews with Text

  • 92% (2,068)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 14, 2024

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2024

We use Tydal reviews on our websites Flag Patch Shop, World Flags Direct, and World Flag Pins, and it's been a really helpful app for all of them! I can't figure out how to work the review import mechanism myself (it keeps saying my files are the wrong format even though I think I'm following the instructions) but Tydal customer service has been importing my files for me when I ask. Update: figured out how to work the review mechanic! It's incompatible with Firefox, but works in Google Chrome.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the update! We’re glad you figured out the review import process, and we’re always here to help whenever you need assistance. Appreciate your feedback! 😊 - Kevin & TYDAL Team

5 / 5 Share

Dec. 13, 2024

Excellent customer support by sam and app is just perfect

Using app

About 9 hours

Total reviews

3

Average rating

3.7

Developer Reply

We're thrilled our app meets your needs and that you had a positive experience with our customer support. We're here to help whenever you need us! 😊 - Kevin & TYDAL Team

5 / 5 Share

Dec. 12, 2024

I really appreaciate the ease of use (so far, as I haven't finished setting up the app), the swift support response, and the friendly and fun tone Sam used.

Using app

16 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your kind words! We're glad you're finding the app easy to use and that our support team has been helpful and fun. We're here to assist as you finish setting up! 😊 - Kevin & TYDAL Team

5 / 5 Share

Dec. 11, 2024

We just started using the TYDAL reviews app and their support has been great.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback! We're glad to hear you've had a great experience with our support so far. We're here if you need anything else! 😊 - Kevin & TYDAL Team

5 / 5 Share

Dec. 11, 2024

The Tydal Product Reviews app was a cinch to install and Jamie's and her team support is absolutely wonderful. Thank you!!

Using app

22 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your feedback! We're so glad installation was a breeze and that you're happy with our support. We appreciate your thanks! 😊 - Kevin & TYDAL Team

5 / 5 Share

Dec. 11, 2024

I was looking for a review app for my new store and TYDAL stood out as a great option. I needed help getting the app embedded into my website, and Jaime from support was quick to respond and get my reviews up and running quickly. She also addes some features to my account for free, which I really appreciated. Great customer service and looking forward to using this app to manage and display customer reviews.

Using app

33 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for choosing TYDAL! We're glad our support could help quickly and add some extra features. Excited to support your success with customer reviews! 😊 - Kevin & TYDAL Team

5 / 5 Share

Dec. 11, 2024

Jamie was very responsive and helped me with my questions in an easy manner, highly recommend!

Using app

27 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the recommendation! We're glad to hear you found our support responsive and helpful. 😊 - Kevin & TYDAL Team

5 / 5 Share

Dec. 11, 2024

The app does what it claims to do, and the customer service is helpful!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback! We're glad to hear the app meets your expectations and that our customer service was helpful. 😊 - Kevin & TYDAL Team

5 / 5 Share

Dec. 11, 2024

Even though our store is still under development, TYDAL Reviews has already impressed us with its seamless setup and intuitive features. The app makes it easy to plan for collecting and displaying product reviews effectively. We especially love the customization options and how well the widgets integrate into our site design. The interface is simple to use, and the support team has been incredibly helpful in addressing our questions during the setup process. We’re excited to see how TYDAL will enhance customer trust and engagement once our store goes live. Highly recommend it to anyone looking for a reliable review app!

Using app

About 1 hour

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for the glowing review! We're excited to be part of your store's journey and thrilled you're loving the customization and ease of use. We look forward to supporting your success! 😊 - Kevin & TYDAL Team

5 / 5 Share

Dec. 11, 2024

To find a free app that does exactly what you want it too and more with features that you would expect in paid apps is itself worth 5 stars. The customer service team are helpful and quick to reply. Adrian helped me with general issues and gave me some shopify tips and tricks. Would recommend this app for sure.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the fantastic review! We're so glad you're enjoying the app and finding value in our features and support. Your recommendation means a lot to us! 😊 - Kevin & TYDAL Team

5 / 5 Share

Dec. 10, 2024

Just finished verifying my store with Sam, quick response and helpful. Hope the TYDAL review app will help my store to grow and gain more customers and trust. Thank you.

Using app

19 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! We're glad you had a smooth verification process. We're here to help your store grow and build trust with your customers. 😊 - Kevin & TYDAL Team

5 / 5 Share

Dec. 10, 2024

The support team were incredibly helpful after I told them how this had to work on my shop site. I wanted this App to function in a specific way and they made that happen! Great team effort. Thanks.

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for sharing your experience! We’re thrilled we could help tailor the app for your shop. Your feedback means a lot to us! Let us know if you need anything else! 😊 - Kevin & TYDAL Team

5 / 5 Share

Dec. 10, 2024

great app ,Lovely Team, Jamie is a star ...

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the kind words! We’re thrilled you’re enjoying the app and our team. Let us know if you need anything else! 😊 - Kevin & TYDAL Team

5 / 5 Share

Dec. 10, 2024

Wow what a positive experience! Adrian was very pleasant, very attentive and very helpful. He also recommended other articles to further improve the user experience on my website. 10/10

Store

Purlee

Using app

About 3 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the awesome review! We’re thrilled you had a great experience and found our tips helpful. We’re always here to help. Thanks for choosing us! - Kevin & TYDAL Team

5 / 5 Share

June 29, 2025

quick help provided by Jamie

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad we could help remove the branding at no cost! We appreciate your feedback and are here if you need anything else. - Kevin & TYDAL Team

5 / 5 Share

Dec. 10, 2024

Very fast and great support

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback! We're glad you enjoyed our fast and great support. 😊 - Kevin & TYDAL Team

5 / 5 Share

Dec. 10, 2024

Nice support from team and useful app for ecommerce store

Using app

About 15 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the kind words! We’re glad our support helped and that you find the app useful. Let us know if you need anything else! 😊 - Kevin & TYDAL Team

5 / 5 Share

Dec. 9, 2024

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2024

This app is super helpful! The branding and customization options for email requests and product pages is one of a kind for a free app and looks super sharp. Not to mention their help team! Jamie helped me removed the TYDAL branding on our reviews to make it feel even sharper, and more like my store. Can't recommend the app enough!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome review! We're thrilled you're loving the customization options and that our support team could help make your store shine. Your recommendation means a lot! 😊 - Kevin & TYDAL Team