TYDAL Product Reviews
TYDAL Reviews β Collect photo reviews
Rating
4.9
feedback
2,256
chart
#10,796
All reviews
Review RSS Feed
Nov. 29, 2024
Dear Jamie, I just wanted to let you know that I had an outstanding experience with the app and your support team. The app is extremely user-friendly and has all the features I need. Your team's assistance was prompt, professional, and truly helpful. I would highly recommend this app to anyone. Thank you so much for your great work! Best regards,
Thank you so much for your amazing feedback! We're thrilled to hear you're loving the app and had a great experience with our support team. Your recommendation means the world to us! ππ - Kevin & TYDAL Team
Nov. 28, 2024
Great help!
Thank you! We're always here to help whenever you need us! π - Kevin & TYDAL Team
Nov. 28, 2024
Just installed this. Had some questions and got good advice from customer support (Jamie) within a few minutes. Recommend!
Thanks for sharing your experience! We're so glad our support team could help quickly. Excited to have you on boardβlet us know if you need anything! π - Kevin & TYDAL Team
Nov. 27, 2024
I just started using this app, so I cannot review that part, but so far, the customer service is awesome. Jamie was very helpful!
Thanks for the kind words! We're glad you had a great experience with our support team. Let us know if you need anything as you explore the app! π - Kevin & TYDAL Team
Nov. 27, 2024
The app itself is easy to use. And I cannot thank and say how wonderful the support staff is. Specially Jamie. She is very friendly, got my request done real quick, and also pointed out to things that I had unnoticed in my site for improvement. Really appreciate.
Thank you for the kind words! We're thrilled you're enjoying the app and had such a great experience with our support team. We're always here to help and provide insights! π - Kevin & TYDAL Team
Nov. 27, 2024
Jamie was so helpful!!! she helped me improve my site further than i anticipated and i'm so happy with her suggestions! thanks Jamie β‘
Thank you for the lovely feedback! We're so glad she could help you take your site to the next level. We're always here for you! β‘π - Kevin & TYDAL Team
Nov. 27, 2024
nice guy
Thanks for the kind words! Glad we could help. Let us know if you need anything else! π - Kevin & TYDAL Team
Nov. 27, 2024
Nov. 27, 2024
Very complete application and very good customer service. Sam solved my doubts instantly. Highly recommended!
Thanks for the awesome feedback! We're so happy to hear the app and our support team hit the mark. Always here if you need anything! π - Kevin & TYDAL Team
Nov. 27, 2024
Free and usefull, tanks to Sam from support team
Thank you! We're glad you find the app useful. Huge thanks from our support teamβwe are always here for you! π - Kevin & TYDAL Team
Dec. 9, 2024
love this app!!! so great and support is amazing. So glad I found this!! Plus the support is top notch!
Thank you so much! We're thrilled you love the app and had a great experience with our support. So glad to have you with us! π - Kevin & TYDAL Team
Nov. 26, 2024
Great app! Very helpful customer service!
Thanks! We're glad you're enjoying the app and found our customer service helpful. π - Kevin & TYDAL Team
Nov. 26, 2024
This app is a fantastic tool for collecting and showcasing customer reviews! The interface is incredibly user-friendly, and the automated review requests make the process seamless for both me and my customers. The ability to include photo and video reviews adds a personal touch that builds trust with new shoppers. Customization is simple and doesnβt require any coding skills, which is a huge plus. The setup was unbelievably quickβdone in under five minutes! On top of that, their customer support team is top-notch, always ready to assist and resolve any issues promptly. Highly recommend this app to any merchant looking to enhance their storeβs credibility!
Using app
About 15 hours
Total reviews
1
Average rating
5.0
Thank you for the fantastic review! We're thrilled to hear you're finding the app user-friendly and effective for collecting reviews. We appreciate your recommendation! π - Kevin & TYDAL Team
Nov. 26, 2024
So far I have had a great experience. I have been using the discount pop-up on my site for some time now, they have added even more benefits with Rewards and Reviews. So very much looking forward to exploring it all.
That sounds exciting! We're thrilled you're enjoying the new features and looking forward to exploring more. Thanks for sharing your great experience! π - Kevin & TYDAL Team
Nov. 25, 2024
Customer service has been awesome. Anytime I have a question they are able to answer it quickly and efficiently
We're delighted to hear that! Thank you for your feedback on our customer service. We're here whenever you need us! π - Kevin & TYDAL Team
Nov. 25, 2024
Jamie provided amazing support! She was professional, patient, and quick to resolve my issue. I truly appreciate her help and dedication. Thank you!
We're so glad to hear that! Thank you for sharing your positive experience. We appreciate your kind words! π - Kevin & TYDAL Team
Nov. 25, 2024
The setup was very nice and easy and the staff (especially Jamie) was excellent. Would recommend using this app in your store!
Thank you for the recommendation! We're glad to hear the setup was easy and our staff was excellent. π - Kevin & TYDAL Team
Nov. 25, 2024
Jamie was wonderful in answering my questions and making suggestions to improve my site that she saw. Very quick and helpful. Setup of reviews has been easy. Thank you!!!!!!
Fantastic! We're so glad our support team could help you with your questions and suggestions for improving your site. Thanks for the feedback! π - Kevin & TYDAL Team
Nov. 25, 2024
This is my first time using this App today, and it's already a Great Experience! The App also includes a Live Chat, with Real People! So, You Do Not Have To Deal With Robots or A.I. Lol. Also, the Team [Jamie], is Super Nice, Patient and Kind with you! There is nothing wrong I could say about this App. Super Great Quality, Completely FREE no monthly payments. Try it out, you may like it! ;)
Store
My Store
Using app
About 4 hours
Thanks for the awesome review! We're thrilled you're enjoying your first day with our app and our live chat team. We're here to help anytime you need us! π - Kevin & TYDAL Team
Nov. 25, 2024
I recently encountered a frustrating issue where my product reviews weren't displaying correctly on my store. Thanks to the exceptional support from Jamie at Tydal Product Reviews, the problem was quickly resolved. Jamie not only fixed the issue but also took the initiative to customize the layout and positioning of the review section, significantly improving the overall look and feel of my online store. I'm incredibly impressed with the level of expertise and dedication provided by Tydal's Product Reviews support team. They truly went above and beyond to ensure a seamless experience.
We're thrilled to have quickly resolved your issue and improved your store's look! Thanks for your kind words. π - Kevin & TYDAL Team