All reviews

Rating Breakdown

  • 5
    96% (2,161 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (22 ratings)

Reviews with Text

  • 92% (2,068)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 17, 2025

Support was amazing helping me through the process

Using app

40 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So glad our support team rocked it for you! 😄 Thanks for the shoutout—we’re here to help anytime! - Kevin & Tydal Team

5 / 5 Share

June 17, 2025

Very helpful!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the love! 😊 Glad we could be super helpful—here for you anytime! - Kevin & Tydal Team

5 / 5 Share

June 16, 2025

I had hands-on help right away. Fast and easy to communicate with, and able to assist me with my problem. They tackled the issue, and along with other things, that helps showcase my shop as my brand and myself. Thank you again, Sam! :)

Using app

22 minutes

Total reviews

2

Average rating

5.0

Developer Reply

So happy we could jump in and help showcase your shop and brand! 😄 Thanks for the kind words about our fast and easy support. We're here for you anytime! 🙌 - Kevin & Tydal Team

5 / 5 Share

June 16, 2025

Everything works well, was able to import my reviews very easily, and its also very customisable and brand friendly, Sam was a great help in customer support answering all my questions, recommend definetly.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thrilled to hear you had a smooth experience importing reviews and love the customization! 😄 Thanks for the shoutout to our support team and your awesome recommendation! We're here for you anytime! - Kevin & Tydal Team

5 / 5 Share

June 14, 2025

Great free app, has all the basic features you need to get started and share your reviews on the website. Jamie from customer support was amazing in helping out with all struggles I had while setting it up. There's a few features missing that I'd love to have, and after chatting to Jamie they've added the suggestion to their feature roadmap so I'm truly excited to see the suggested features come up to life in the weeks or months. Super recommend.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thrilled you’re loving our free app and found our support amazing! 😄 Thanks for the feature suggestions—we’re excited to bring them to life. Super appreciate the recommendation! - Kevin & Tydal Team

5 / 5 Share

June 12, 2025

Merci pour l'accompagnement à la mise en place par Jamie!

Using app

About 3 hours

Total reviews

4

Average rating

4.0

Developer Reply

De rien ! Ravi d'avoir pu vous aider pour l'installation ! Merci pour vos gentils mots ! 😊 Toujours là pour vous ! 🚀 - Kevin et l'équipe Tydal

5 / 5 Share

June 11, 2025

The app is really easy to use and the team was responded really quick and helped me do the settings, was just about 5minutes to setup, Thanks TYDAL!

Using app

28 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2025

Thank you, Jamie! In just 5 minutes, she answered all my questions and guided me through the entire process. Super helpful and efficient, couldn’t have asked for better support!

Store

GINGI

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Wow, that’s awesome! So glad we nailed it in just 5 minutes, answering all your questions and guiding you through the process. Thanks for the shoutout to our super helpful and efficient support—we’re always here for you! 😊🚀 - Kevin & Tydal Team

5 / 5 Share

June 10, 2025

Sam was amazing, i am newbie at these stuffs, he set up everything for me, he even explained stuffs has nothing to do with the TYDAL app itself, it was so nice to see him offer with no hesitate, thanks alot mate, have a nice day, much appreciated! Kozo

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

June 10, 2025

The functionality of this app speaks for itself but where TYDAL really shines is in it's customer service. Sam was an absolute delight to speak with, answered any/all questions in a prompt manner and is a credit to their team!

Using app

28 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Wow, thank you for the glowing review! We're thrilled you love TYDAL’s functionality and that our customer service, shined so brightly. Your kind words about their prompt and delightful support mean the world—they’re truly a credit to us! Always here for you! 😊🚀 - Kevin & Tydal Team

5 / 5 Share

June 10, 2025

I tried TYDAL on the Horizon theme and it was a breeze. I reached out to their support team and got prompt responses/help from Jamie. Much recommend if you wanna capture clean product reviews on your store.

Store

Wroven

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

So glad TYDAL worked like a breeze on your Horizon theme! Thanks for the love and for shouting out our prompt support team—thrilled to help you capture clean product reviews! Highly appreciate the recommendation; we’re always here for your store! 😊🚀 - Kevin & Tydal Team

5 / 5 Share

June 10, 2025

I like this product, it is easy to use, and the after-sales service is great. You can always find their customer service staff when you encounter problems, and they will always reply to your messages.

Using app

23 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So glad you’re loving the app’s ease of use and our top-notch after-sales service! Thanks for the kind words about our responsive support team—we’re always here for you! 😊🚀 - Kevin & Tydal Team

5 / 5 Share

June 10, 2025

Great app with exceptional customer service, Sam was more than helpful and went above and beyond to help me understand the app and its key functions, making sure I got the absolute most out of the app

Using app

24 days

Total reviews

2

Average rating

4.5

5 / 5 Share

June 9, 2025

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

June 9, 2025

The support from TYDAL is amazing, thanks to Sam for helping me set up the app as I had some questions that needed to be answered right off the bat! First impression of the app is great so far, will see how it goes in the days to come.

Using app

37 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thrilled to hear TYDAL’s support knocked it out of the park with your setup questions! Thanks for the kind words and great first impression of the app—we’re excited to see how it works for you in the coming days! 😊🚀 Always here if you need us! - Kevin & Tydal Team

5 / 5 Share

June 9, 2025

Using app

36 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

June 8, 2025

Great communication!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2025

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

June 8, 2025

Great app and support. I use this app for multiple websites

Using app

14 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Awesome to hear you’re loving the app across multiple websites! Thanks for the shoutout to our support team—we’re thrilled to keep your sites shining! 😊🚀 - Kevin & Tydal Team

5 / 5 Share

June 8, 2025

Just absolutely great. Amazing service. Thank you Adrian.

Store

My Store

Using app

12 minutes