All reviews

Rating Breakdown

  • 5
    97% (3,727 ratings)
  • 4
    2% (81 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (8 ratings)
  • 1
    0% (17 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 12, 2024

First time trying it out and its a cool app and their live chat agent Adrian was super helpful and fast with his replies.

Store

Kohomba

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Great to hear your first experience was a positive one! Thanks for the shoutout to our live chat team. 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 12, 2024

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

The app works well and when I had some questions the team (Adrian especially) was able to help me really well and really quickly. Thank you!

Store

Hunni

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your kind words! We're glad we could help quickly and effectively. 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 12, 2024

Great support from the customer service!

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback! We're glad you had a great experience with our customer service. 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 12, 2024

Sam from the support team did an amazing job helping me out with a few issues I had on my website when it came to reviews. Their kindness and support allowed me to carry on with my day without having to worry about future problems with reviews on my website. Definitely recommend!

Using app

18 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thrilled to hear our support team could help you smoothly resolve your issues! Thanks for recommending us and sharing your experience. 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 12, 2024

thanks

Store

Ruzena

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

You're welcome! If you need anything else, just let us know. 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 11, 2024

Great support

Using app

About 6 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the compliment! We're here to support you anytime. 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 11, 2024

Such a great app and the customer service is outstanding, thank you Jamie!! Really can't ask for much more. Thanks again team :) they go above and beyond.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful feedback! We're thrilled you're enjoying the app and our service. 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 11, 2024

Tydal app review simple to use and easy to install my site is not published yet but looks good on the site .I had to get in touch with support to remove the tydal branding and to get priority emailing and jamie was quick and gave me useful info. Support was great - Recommend yes

Using app

4 days

Total reviews

8

Average rating

5.0

Developer Reply

Thanks for recommending us and for your kind words about our support team! We're glad you're enjoying the app. 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 11, 2024

Sam and Adrian are fantastic communicators. Super stoked to get our reviews out for others to see. Thank you so much for your patience and for setting up such a rockin' app! Appreciate you!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the awesome feedback! We're excited for you to showcase your reviews. Appreciate your kind words and enthusiasm! 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 11, 2024

Excellent App. Very easy to set up. Adrian helped me and was awesome, patient and knowlegable!

Store

Fizzit

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great feedback! We're thrilled to hear the setup was easy and our team could assist you effectively. 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 11, 2024

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

super job by sam!!!

Using app

20 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the shoutout! We're glad you had a great experience with our support team. 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 11, 2024

Thank you, Sam, for your excellent support! Fast, helpful, and one of the best looking and user friendly review apps I’ve used. Highly recommended.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the high praise and recommendation! We're thrilled you love the app and found our support helpful. 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 11, 2024

By far the easiest thing I've done with building my site, so far. Adrian made it a very smooth experience, was personable and even gave me extra tips on how to improve my Shopify website, that others are trying to sell me. Provided me VIP tier customer service for free. Definitely recommend! Thanks Adrian!

Using app

26 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the awesome feedback! We're glad to hear it was a smooth experience and that you enjoyed the VIP service and tips. 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 11, 2024

Everything about this app is amazing!

Using app

32 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much! We're thrilled you think everything about our app is amazing. 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 10, 2024

pretty bloody good

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Love the enthusiasm! Thanks for the great feedback. 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 10, 2024

Great App. Excellent customer service.

Using app

About 9 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your kind words! We're thrilled you're enjoying the app and our service. 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 10, 2024

great support

Store

My Store

Using app

About 4 hours

Developer Reply

Thanks for the compliment! We're here to support you anytime. 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 10, 2024

Excellent customer service and smooth integration

Using app

32 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback! We're glad to hear you had a smooth integration and enjoyed our customer service. 😊 - Kevin & TYDAL Team