All reviews

Rating Breakdown

  • 5
    97% (3,727 ratings)
  • 4
    2% (81 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (8 ratings)
  • 1
    0% (17 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 8, 2024

The team is incredibly attentive, friendly, and quick to respond. Their excellent customer service made everything smooth and pleasant. A special thanks to Adrian for his outstanding support. Highly recommended!

Store

Nexora

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the glowing review and the shoutout to our support team! We're so glad everything went smoothly. Thanks for recommending us! - Kevin & TYDAL Team

5 / 5 Share

Sept. 8, 2024

Awesome! The response time was quick, and Adrian who assisted me was very helpful and professional. Looking forward to the reviews from our customers. Thanks for this cool app, keep it up!

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the awesome review! We're glad you had a great experience with our support team. We can't wait to hear more from your customers! - Kevin & TYDAL Team

5 / 5 Share

Sept. 8, 2024

Adrian Went above and beyond to help me on the setup. Great App and even better customer support.

Using app

39 minutes

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for the fantastic review! We're so glad we could assist with the setup. We're here for you anytime you need support! - Kevin & TYDAL Team

5 / 5 Share

Sept. 8, 2024

Best one

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for you positive feedback! We're here to help anytime you need us!" - Kevin & TYDAL Team

5 / 5 Share

Sept. 7, 2024

Quick to setup, straight to the point. Works Well

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the feedback! We're glad you found the setup quick and the app effective. 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 7, 2024

This app has been a game-changer for my store! It’s so easy to set up, and I love how it lets my customers leave reviews right on my site. The interface is clean, and everything works smoothly. Sam from the support team was incredibly helpful in getting everything up and running. Plus, it’s really helped build trust with new shoppers. Definitely recommend this app to anyone looking to boost their store’s credibility!

Store

hooked.

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear our app has been a game-changer for your store! Thanks for the fantastic review and recommendation. We're here to support you anytime! 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 7, 2024

So far, I Love the app. I even chatted with Sam in support, and he went above and beyond. That means a lot to a small business.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that our support made a positive impact on your experience! Thank you for choosing our app to support your small business. 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 7, 2024

Great support, very friendly and fast but also made sure to check on things I didn't even think about.

Using app

19 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're happy to hear our support team was thorough and quick to assist! Thanks for your kind words. 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 7, 2024

Really good support (in my case Adrian), finished the TYDAL branding removal in a second.

Using app

23 days

Total reviews

2

Average rating

5.0

Developer Reply

We're glad we could assist you so quickly! Thanks for the great review about our support. 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 7, 2024

great support from Adrian

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback! We're glad you had a great experience with our support team. 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 7, 2024

TYDAL has completely transformed how we manage customer feedback. The app is incredibly easy to use, and the integration with our Shopify store was seamless. Our customers love the intuitive review system, and we’ve seen a significant boost in conversions since implementing it. The customization options are fantastic, allowing us to match the look and feel of our brand perfectly. Plus, the support team is responsive and helpful. Highly recommend TYDAL for any store looking to enhance their customer experience!

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

We're thrilled to hear TYDAL has transformed your feedback management and boosted conversions! Thanks for the glowing review and recommendation. 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 7, 2024

Wonderful experience so far! Great customer service. Adrian was a big help. I will be back to give more feedback as I continue to use the app!

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

We're happy to hear you're having a wonderful experience! Thanks for your kind words, and we look forward to your continued feedback as you use the app. 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 7, 2024

perfect app, thanks to Adrian from the support team

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad you're enjoying the app! Thanks for the shoutout to our support team. 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 7, 2024

Using app

About 5 hours

Total reviews

5

Average rating

4.8

5 / 5 Share

Sept. 7, 2024

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2024

Customer service is amazing. Easily installed. I recommend this app for starter or seasoned stores.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the wonderful review and recommendation! We're glad you found the installation easy and our service helpful. Here to support you at every step! 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 6, 2024

Fast support and a modern/beautiful design. Love this app!

Using app

About 2 hours

Total reviews

3

Average rating

4.7

Developer Reply

We're thrilled you love the app and appreciate our support and design! Thanks for the great review. 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 6, 2024

Thanks jamie for your help, and yeah obviously the app is amazing in terms of navigation and the features. i would suggest everyone over other reviews app out there.

Store

Genflix

Using app

4 days

Total reviews

5

Average rating

4.8

Developer Reply

Thanks for the fantastic feedback and recommendation! We're glad you find the navigation and features amazing. We appreciate your support! 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 6, 2024

Great experience! Customer service is amazing and so quick. I am creating my website on my own and this is probably the best help I have received in the 2 months I have been working on my webpage.

Store

JCMarie

Using app

About 19 hours

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled to provide you with great support as you build your website! Thanks for sharing your experience. We're here to help anytime you need us! 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 6, 2024

(Adrian) was very helpful, friendly and sweet!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your kind words! We're glad you had a friendly and helpful experience. 😊 - Kevin & TYDAL Team