TYDAL Product Reviews App
TYDAL Reviews – Collect photo reviews and ratings
Rating
5.0
feedback
3,840
chart
#386
All reviews
Rating Breakdown
Review RSS Feed
Sept. 3, 2024
Excellent communication from Jamie today, so seamless and pain free. She went above and beyond to even improve the look and feel of my store. So happy with the help I received and would 110% recommend.
Thrilled to hear this! Thanks for the awesome review. We're glad we could help make your store even better. 😊 - Kevin & TYDAL Team
Sept. 3, 2024
Jamie was super helpful, quick in responding and really polite! Aboslutely recommend this service, they even went above and beyond in recommending me some changes to my site - which was greatly appriciated!
Thanks for the fantastic review and recommendation! We're thrilled to hear our team was helpful and that our suggestions were valuable. We appreciate your feedback and are here to help anytime! - Kevin & TYDAL Team
Sept. 3, 2024
amazing customer support
Thank you! We're thrilled you had an amazing experience with our customer support. We appreciate your feedback! - Kevin & TYDAL Team
Sept. 3, 2024
Customer support, particularly from team member like Sam, is frequently praised for being responsive and helpful. However, some users noted that the app lacks certain features, such as a dedicated review page and the ability to display reviews on the homepage. Despite this, the overall feedback is positive, with many merchants recommending the app for enhancing customer trust and improving store reputation.
Thank you for your valuable feedback and recommendations! We're glad our support team has been helpful. We appreciate your suggestions for new features and are always looking to improve! - Kevin & TYDAL Team
Sept. 2, 2024
pretty good
Thank you! We appreciate your feedback and are here whenever you need us! - Kevin & TYDAL Team
Sept. 2, 2024
The support Team (Sam) is a really really nice person, he helped me everything I asked for, and even give me advice on how to improve my website, and the app itself works really well too!
Thanks for the wonderful feedback! We're so glad our support team could assist and offer valuable advice for your website. Thrilled you're enjoying the app as well! - Kevin & TYDAL Team
Sept. 2, 2024
Jamie was fantastic in helping me get verified and set up. She even shared valuable links to make sure i got off to a good start. Totally recommend Jamie!
Thank you for the recommendation! We're thrilled to hear about your positive setup experience and that you found the additional resources helpful. We appreciate your feedback! - Kevin & TYDAL Team
Sept. 2, 2024
Tydal does exactly what is says, and really well. The best part was the support, Sam was super helpful and super quick at assisting to get it set up. Thanks again!
Thanks for the great review! We're thrilled Tydal meets your expectations and that our support team was helpful in getting you set up quickly. We appreciate your feedback! - Kevin & TYDAL Team
Sept. 2, 2024
Amazing customer support
Thank you! We're thrilled you had an amazing experience with our customer support. We appreciate your feedback! - Kevin & TYDAL Team
Sept. 2, 2024
A great app to start your Shopify store with
Thanks for your feedback! We're glad you find our app great for starting your Shopify store. We're here to support your journey! - Kevin & TYDAL Team
Sept. 2, 2024
Great people best customer service. Highly recommended. Sam great guy. App is also very good
Thank you for the glowing recommendation! We're thrilled you're happy with our customer service and the app. We appreciate your kind words! - Kevin & TYDAL Team
Sept. 2, 2024
The app was easy to set up and customise for my store, and Adrian was so kind and efficient. I am still setting things up in Shopify, but I'm so appreciative of the very kind customer support and the very affordable app (at a time when I'm not making sales yet!).
Thank you for your kind words! We're thrilled you found the setup easy and our support helpful. We're here to support you as you grow your store. Thanks for choosing our app! - Kevin & TYDAL Team
Sept. 1, 2024
Gostei muito do aplicativo e do atendimento do Sam, prontamente ajudou a resolver e ficamos satisfeitos com todo o funcionamento!
Obrigado pelo seu feedback! Estamos felizes que nossa equipe de suporte conseguiu resolver seu problema prontamente e que você está satisfeito com nosso aplicativo. Estamos aqui sempre que você precisar de nós! - Kevin e equipe TYDAL
Sept. 1, 2024
Set up was simple and straight-forward. Integration with Shopify looks clean. My one interaction with customer service was fast and professional. All good so far.
Thanks for your feedback! We're glad the setup and integration went smoothly and that our customer service impressed. Here to help anytime you need! - Kevin & TYDAL Team
Sept. 1, 2024
Great app! Super easy for customers to leave a review for a given product! Great control panel for managing reviews. Reviews are nicely displayed on each product page, if any. Support team super responsive as well! Special thanks to Sam from support!
Thanks for the fantastic review! We're thrilled you find the app user-friendly and our support responsive. Special thanks from the team for your shoutout! - Kevin & TYDAL Team
Sept. 1, 2024
Really Helpful Staff, goes above and beyond to help you and Nice Application
Thank you for the kind words! We're glad our staff could assist you so well and that you like the app. We're here whenever you need us! - Kevin & TYDAL Team
Sept. 1, 2024
Great app and excellent service for store owners
Thank you! We're thrilled you're enjoying the app and our service. We appreciate your feedback and are here to support you anytime! - Kevin & TYDAL Team
Sept. 1, 2024
Adrian is very helpfully and the app is super and easy
Thank you for your feedback! We're glad you find the app easy to use and our support helpful. We appreciate your review! - Kevin & TYDAL Team
Aug. 31, 2024
great support, helped me on stuff past the app itself.
Thanks for the feedback! We're glad we could help beyond the app. Always here to support you in any way we can! - Kevin & TYDAL Team
Aug. 31, 2024
Super easy to use and the dev team are quick to respond to any hiccups! Thanks guys!
Thanks for the shoutout! We're glad you find the app easy to use and our dev team responsive. Here to help anytime! - Kevin & TYDAL Team