All reviews

Rating Breakdown

  • 5
    96% (2,161 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (22 ratings)

Reviews with Text

  • 92% (2,068)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 11, 2024

Easy to use, amazing customer service for questions.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the kind words! We're glad you find our app easy to use and our customer service helpful. Here for you anytime! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 12, 2024

very good service from sam

Store

Moxix

Using app

About 15 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for your feedback! We're glad you experienced great service. Here if you need anything else! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 11, 2024

AMAZING response time and a very kind/happy customer support rep. I'm just getting started with the app and both the app maturity and the incredible support I received have me smiling. I'm soooo glad I installed TYDAL!

Using app

13 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your fantastic review! We're thrilled to hear about your great start with TYDAL and that our support team made you smile. We're here whenever you need us! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 11, 2024

great chat very efficient

Using app

About 11 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback! We're glad you found our chat efficient. Here whenever you need us! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 11, 2024

Tydal app is such a helpfull tool easy to instal , and work with. also the help chat is super good and everyone is willing to help you. Thanks

Using app

19 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! We're glad Tydal is helpful and easy to use, and that our chat support made a good impression. Here to help anytime! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 11, 2024

The customer service is totally awesome. They helped promptly and went further to fix a few more potential issues.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to provide awesome service and go the extra mile. Here whenever you need us! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 11, 2024

Well it's FREE and has unlimited review emails.

Using app

10 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the shout-out! We're glad you're enjoying the unlimited review emails. Here to support you anytime! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 11, 2024

Great Support Team. Sam on the Chat helped me with the initial set-up and removal of branding from the form promptly and in a friendly manner, plus gave me a couple of very useful tips! Look forward to getting stuck in and start using the App. Thank you!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your review! We're glad the chat support was helpful during your setup. Excited for you to start using the appβ€”here if you need any more tips! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 11, 2024

Very quick support. Sam was really cool and resolved things in less than a minute. The app is very useful and has cool features

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the great review! We're happy to hear our support was quick and you're enjoying the app's features. Here if you need us! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 11, 2024

Fast and friendly. Appreciate that a lot.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the feedback! We're glad you appreciated our fast and friendly service. Here whenever you need us! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 11, 2024

GREAT APP

Using app

About 2 months

Total reviews

9

Average rating

5.0

Developer Reply

Thank you! We're glad you think so. 😊 If there's anything else we can do for you, just let us know! - Kevin & TYDAL Team

5 / 5 Share

Oct. 10, 2024

Great experience with set up and support. Nice integration with lots of flexibility. I like the email feature. Best of all its free.

Using app

About 21 hours

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for the great review! We're thrilled you're enjoying the setup, support, and our email feature. Here to help anytime you need! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 10, 2024

I researched a few other apps, and I heard good things about TYDAL. So, I decided to give it a try. I am looking for to seeing it in action.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for choosing TYDAL! We're excited for you to see it in action and hope it exceeds your expectations. Reach out if you need any assistance! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 10, 2024

This is my first time contacting Tydal, and I had a great customer service experience. Quick and friendly service!

Using app

15 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for reaching out and sharing your experience! We're thrilled to hear your first contact was a great one. Here to help anytime! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 10, 2024

thanks for the prompt reaction and support

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the feedback! We're glad you appreciated our prompt support. Here whenever you need us! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 10, 2024

Sam was very helpful and gave me free of charge advice about improving my website.

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your feedback! We're happy to help and glad you found our advice useful. Here whenever you need more tips! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 10, 2024

had a small issue with my import and connected with customer support team Jamie , she was on it immediately and helped me to resolve the issue , support is 10-star! well if i can give extra 5

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your awesome review! We're glad we could quickly resolve your issue. Your extra stars made our day! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 10, 2024

Very helpful. Brilliant customer care.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to hear you found our customer care helpful and brilliant. 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 10, 2024

Nice app, easy to set up. The support is really awesome (thank you Sam). Hard to believe it's free. Will see if evrything's fine after the shop launch.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the feedback! Thrilled you found setup easy and our support awesome. Wishing you a smooth shop launchβ€”here if you need us! 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 10, 2024

It's simple, free, and the customer service is fast and helpful.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad you find it simple and our service helpful. Here to support you anytime! 😊 - Kevin & TYDAL Team