All reviews

Rating Breakdown

  • 5
    97% (3,730 ratings)
  • 4
    2% (81 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (8 ratings)
  • 1
    0% (17 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 30, 2024

Jamie is doing a wonderful work. She helps me a lot.

Using app

30 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to hear our support team has been so helpful. We're here for you anytime! - Kevin & TYDAL Team

5 / 5 Share

Aug. 29, 2024

Great customer service and app is very well built! I used the chat to remove the 'Powered by Tydal' branding on the widget and not only did they remove it super quick, but they added me to their priority server queues and removed the email sending limit all for free! I've tried other apps but they didn't work for my needs and price range but Tydal has so many great things and is easy to work with for a great price.

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Wow, thanks for the fantastic review! We're thrilled you're enjoying the app and our customer service. Glad we could tailor the experience to your needs. Looking forward to continuing to support your success! - Kevin & TYDAL Team

5 / 5 Share

Aug. 29, 2024

great customer service

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We're thrilled to provide great customer service. We appreciate your feedback! - Kevin & TYDAL Team

5 / 5 Share

Aug. 29, 2024

amazing

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We appreciate your amazing feedback! - Kevin & TYDAL Team

5 / 5 Share

Aug. 29, 2024

Muy buena app, puedo configurar a mi agrado y el equipo de soporte es muy atento

Using app

About 23 hours

Total reviews

2

Average rating

5.0

Developer Reply

¡Gracias por tus comentarios! Nos alegra que consideres que la aplicación es personalizable y que nuestro equipo de soporte esté atento. ¡Estamos aquí para ayudarte cuando nos necesites! - Kevin y el equipo de TYDAL

5 / 5 Share

Aug. 29, 2024

This app is highly recommended to anyone who is starting an online business. The support team is also incredible and very helpful. They even gave me extra tips to customize my store.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the glowing recommendation! We're thrilled to help you customize your store and support your journey. Here to assist anytime! - Kevin & TYDAL Team

5 / 5 Share

Aug. 29, 2024

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2024

great service by adrian

Using app

32 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We're thrilled you're happy with our service. We appreciate your feedback! - Kevin & TYDAL Team

5 / 5 Share

Aug. 29, 2024

Having only just added this app to my store I cannot comment on how well it is working at the moment for me, but the customer service I have received so far from Sam was exceptional I am sure I will be in contact with them again to fix something for me :) once I have had the chance to utilise the app I will update my review.

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for sharing your initial impressions! We're glad you've experienced exceptional customer service so far. We look forward to your updated review once you've fully explored the app! - Kevin & TYDAL Team

5 / 5 Share

Aug. 29, 2024

This app is really good and must have. It is very easy to install and use and the customer support is also very prompt and helpful.

Using app

9 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your wonderful review! We're thrilled you find our app a must-have and our support prompt and helpful. Here to assist anytime! - Kevin & TYDAL Team

5 / 5 Share

Aug. 29, 2024

Sam helped us out regarding the app AND gave us advice on other features of Shopify too! Brilliant service guys!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great review! We're glad we could assist with the app and offer additional Shopify advice. Here to help anytime! - Kevin & TYDAL Team

5 / 5 Share

Aug. 28, 2024

It was great! Fast services as well !!

Using app

24 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! We're thrilled to hear you enjoyed the fast service. We appreciate your feedback and are here whenever you need us! - Kevin & TYDAL Team

5 / 5 Share

Aug. 28, 2024

Sam you the man. I sat n watched. Did nada lol. Will come back after using for a while and rate workings of app.

Using app

32 minutes

Total reviews

12

Average rating

5.0

Developer Reply

Thanks for the shoutout! Glad you could relax while we handled things. We look forward to your detailed feedback after some use. Enjoy the app! - Kevin & TYDAL Team

5 / 5 Share

Aug. 28, 2024

Great product help with Sam to answer my questions!

Using app

28 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your feedback! We're glad we could help answer your questions. Here to support you anytime! - Kevin & TYDAL Team

5 / 5 Share

Aug. 28, 2024

Excellent Customer Services. This app is easy to install and use

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! We're delighted to hear you found the app easy to install and use. We're here to help anytime! - Kevin & TYDAL Team

5 / 5 Share

Aug. 28, 2024

great app and sam from support was super helpful

Using app

16 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback! We're thrilled to hear our support team was super helpful. Glad you're enjoying the app! - Kevin & TYDAL Team

5 / 5 Share

Aug. 28, 2024

Great app, and when I had a problem, responded promptly, advise me on what I need to do, Very Happy with their help.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words! We're glad we could help promptly and provide the advice you needed. Happy to support you anytime! - Kevin & TYDAL Team

5 / 5 Share

Aug. 28, 2024

It's an awesome free app and a support team is really impressive

Using app

18 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your awesome review! We're thrilled you're impressed with our support team. Enjoy using the app! - Kevin & TYDAL Team

5 / 5 Share

Aug. 28, 2024

Great Service! They provide real support. in real time!

Store

Bigiis

Using app

36 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We're glad you're enjoying the real-time support. We're here whenever you need us! - Kevin & TYDAL Team

5 / 5 Share

Aug. 28, 2024

Very good rating and service - thanks a lot Sam for the support!

Using app

7 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you! We're glad you're pleased with our service and support. We appreciate your kind words! - Kevin & TYDAL Team