All reviews

Rating Breakdown

  • 5
    96% (2,161 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (22 ratings)

Reviews with Text

  • 92% (2,068)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 24, 2024

The chat support was excellent! The agent(Adrian) was quick to respond, and was polite. The app is user-friendly, with a clean interface. Recommended!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

We're glad you enjoyed the chat support and found our app user-friendly! Thanks for recommending us and for the great feedback! 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 24, 2024

Great for reviews, and customer service is excellent. Adrian was very helpful.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled to hear you're happy with our reviews feature and customer service! Thanks for the kind words! 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 23, 2024

Great customer service! Sam is very friendly and knowledgeable. I just installed the app and looking forward to using it!

Using app

About 1 hour

Total reviews

4

Average rating

3.3

Developer Reply

Thanks for the kind words! We're glad we could help, and we hope you love using the app as much as we loved making it! 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 23, 2024

Jamie was very helpful in helping me get this set up! The app is exactly what our business needed!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear the setup went smoothly and that our app is a perfect fit for your business! Thanks for sharing your experience! 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 23, 2024

Sam was super helpful!

Store

Keya

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback! We're so glad you found our support helpful. 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 23, 2024

Using app

35 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2024

This app has been great and the customer service is very fast! Any time I have a question or request they always get back to me within minutes. The customer service I just received was top notch

Using app

About 2 years

Total reviews

3

Average rating

3.7

Developer Reply

We're delighted to hear you've had a great experience with our app and fast customer service! Thanks for the fantastic review! 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 22, 2024

I’ve just started using the TYDAL Reviews app for a while now, and I’m genuinely impressed! The app is incredibly easy to use and packed with so many useful features that have made managing reviews for my business a breeze. From customizing review requests to tracking customer feedback, it has everything I need in one place. What really stood out for me was the exceptional customer support. Sam was quick to respond to my questions and super helpful, making sure everything was set up smoothly. The support team definitely goes above and beyond! I highly recommend TYDAL Reviews to anyone looking for a reliable, feature-packed review management tool.

Using app

About 7 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear TYDAL Reviews is making review management easy and effective for you! Thanks for sharing your experience and recommending us. Your support means the world to us! 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 22, 2024

I highly recommend this App, very easy to use, easy to navigate, looks very nice on my shop. The customer service from Sam was the best! Fast friendly response! Thank You very much Sam!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad you're loving the app and our customer service! Thanks for the great review and for recommending us! 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 22, 2024

Nickel

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2025

Really happy with the customer service

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much! We’re thrilled you love the app and find our support helpful. 😊 If you need anything, we’re always here for you! - Kevin & TYDAL Team

5 / 5 Share

Sept. 22, 2024

Danke Adrian FΓΌr deine Hilfe! Klasse Support!! Und ein Super Team. Ich Werde Diese App Weiter Empfehlen!

Using app

12 days

Total reviews

3

Average rating

5.0

Developer Reply

Wir freuen uns, dass Sie mit dem Support und unserem Team zufrieden sind! Danke für Ihre Weiterempfehlung und das tolle Feedback! 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 22, 2024

The help i got from Adrian was amazing, reached out straight away and had everything up and running for me in less than 5 minutes!

Using app

21 minutes

Total reviews

2

Average rating

5.0

Developer Reply

That's awesome to hear! We're thrilled we could get everything up and running quickly for you. Thanks for sharing your experience! 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 22, 2024

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2024

Adrian was so helpful and informative! Keep up the fantastic work, sir!

Using app

About 5 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the kind words! We're thrilled to be helpful and informative. Appreciate your encouragement! 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 21, 2024

FAST support, FREE app, HAPPY customer! Thank you Adrian for the fast setup and help

Using app

About 2 hours

Total reviews

7

Average rating

5.0

Developer Reply

Awesome to hear you're happy with the support and setup! Thanks for the great feedback! 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 21, 2024

I have and increible experience with Jamie !! The app is perfect for my store !!

Store

Womanal

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

So happy to hear about your incredible experience! Thanks for choosing our app for your store! 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 20, 2024

Awesome and fast! very simple solution all the time!

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Great to hear you're finding our solutions simple and fast! Thanks for the awesome feedback! 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 20, 2024

Awesome Customer Service from Sam. Helped me out Great App

Using app

22 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So happy to help and glad you're loving the app! Thanks for the awesome feedback! 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 20, 2024

Excellent service and prompt free features that would normally be expensive, and the option to add brand palette to your sections.

Store

Rivete

Using app

5 months

Total reviews

15

Average rating

5.0

Developer Reply

Thrilled you're enjoying the features and customization! Thanks for sharing your positive experience. 🌟 - Kevin & TYDAL Team