All reviews

Rating Breakdown

  • 5
    97% (3,735 ratings)
  • 4
    2% (81 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (8 ratings)
  • 1
    0% (17 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 18, 2024

The support was great to the point of going above and beyond. Adrian was very kind and quick, deserving of a raise!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Wow, thanks for the great feedback! We're thrilled to hear you had such a positive experience. 😊 - Kevin & TYDAL Team

5 / 5 Share

Aug. 18, 2024

Adrian was very friendly and gave me al the support I needed. I'm impressed by the look and feel of the app and it's totally FREE to use!

Using app

About 8 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your kind words! We're glad you're loving the app and our support. Enjoy the free features! πŸ˜„ - Kevin & TYDAL Team

5 / 5 Share

Aug. 17, 2024

Spoke with Sam and he helped me with my query and extra stuff too. Amazing service! Thanks again

Using app

11 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thrilled to hear that! We always strive to go the extra mile. Thanks for sharing your experience! 😊 - Kevin & TYDAL Team

5 / 5 Share

Aug. 17, 2024

Great App! Awesome and absolutely friendly Staff. Had a chat with a super nice support called Adrian. Would recommend! 10/10

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the fantastic review! We're so happy you enjoyed the chat and our app. Appreciate the recommendation! 😊🌟 - Kevin & TYDAL Team

5 / 5 Share

Aug. 17, 2024

TYDAL's customer service will patiently teach you how to use their plug-ins. At the same time, I think they will enthusiastically provide some very helpful tips. I like them very much!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words. We're always here to help and provide tips whenever you need. 😊 - Kevin & TYDAL Team

5 / 5 Share

Aug. 17, 2024

Store

999Tee

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 16, 2024

Super supportive staff!!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much! We're thrilled you found our staff supportive. Always here to help! 😊 - Kevin & TYDAL Team

5 / 5 Share

Aug. 16, 2024

Super straight forward to use, Jamie was super helpful

Store

My Store

Using app

About 1 month

Developer Reply

That's great to hear! Thanks for sharing your experience. We're glad our support could help. 😊 - Kevin & TYDAL Team

5 / 5 Share

Aug. 16, 2024

Great customer support. Thanks Adrian.

Using app

About 20 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your kind words! We're thrilled to provide great support. Here whenever you need us! 😊 - Kevin & TYDAL Team

5 / 5 Share

Aug. 16, 2024

GREAT help! Thanks!

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

You're welcome! So glad we could help. Thanks for the shoutout! 😊 - Kevin & TYDAL Team

5 / 5 Share

Aug. 16, 2024

great service , fast and active customer care replying

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We're happy to hear you had a great experience with our fast and active service. Always here for you! 😊 - Kevin & TYDAL Team

5 / 5 Share

Aug. 16, 2024

Customer service from Sam was very friendly and fast. He helped us quickly remove the branding of Tydal on our site. The app currently works as it should out of the box with some optional settings but may require a few custom tweaks.

Store

My Store

Using app

10 days

Developer Reply

Thanks for your feedback! We're glad our team could assist you swiftly and that Tydal is working well for you. Here for any tweaks you need! 😊 - Kevin & TYDAL Team

5 / 5 Share

Aug. 16, 2024

Talked to Jamie excellent service great experience

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad to hear that! Thank you for sharing your positive experience. We're here whenever you need us! 😊 - Kevin & TYDAL Team

5 / 5 Share

Aug. 15, 2024

Super Easy to use!

Using app

6 minutes

Total reviews

1

Average rating

5.0

Developer Reply

That's fantastic to hear! We're glad you find it easy to use. Thanks for the great review! 😊 - Kevin & TYDAL Team

5 / 5 Share

Aug. 15, 2024

Jamie was a great help with everything I needed ! Love the app so far

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

So happy to hear that! Thanks for the love, and we're here whenever you need help. Enjoy the app! 😊 - Kevin & TYDAL Team

5 / 5 Share

Aug. 15, 2024

Good service and experience with Tydal. The support team reply timely and helps me a lot.

Using app

28 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing your experience! We're glad our support team could assist you effectively. Happy to help anytime! 😊 - Kevin & TYDAL Team

5 / 5 Share

Aug. 15, 2024

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2024

Will update later, as I just installed this app, but the customer service so far has been great. Sam was fantastic and granted me several perks that I didn't even ask for but really appreciate. I look forward to using Tydal for my future reviews! P.S. An easy way to automatically import reviews from other platforms would be the best thing ever

Using app

27 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your initial thoughts! We're thrilled you're enjoying the perks and our service. We’ll note your suggestion about importing reviews. Enjoy Tydal! 😊 - Kevin & TYDAL Team

5 / 5 Share

Aug. 15, 2024

good and fast support

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback! Glad our support could assist you quickly. 😊 - Kevin & TYDAL Team

5 / 5 Share

Aug. 15, 2024

Great support team (Jamie)

Using app

About 24 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the shoutout to our support team! We’re glad you had a great experience. 😊 - Kevin & TYDAL Team