All reviews

Rating Breakdown

  • 5
    97% (3,735 ratings)
  • 4
    2% (81 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (8 ratings)
  • 1
    0% (17 ratings)
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5 / 5 Share

Aug. 15, 2024

Really great app, Jamie was very kind to me!

Store

CashBox

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much! We're happy to hear our support team made your experience a great one. Here for you anytime! 😊 - Kevin & TYDAL Team

5 / 5 Share

Aug. 15, 2024

Jamie was great help

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words! We're so glad our support team could help. Let us know if you need anything else! 😊 - Kevin & TYDAL Team

5 / 5 Share

Aug. 15, 2024

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2024

The app was easy to install and I got all lot of help from the support team member (Jamie). Who was able to respond fast and answered all my questions and gave me some tips on my store. She was polite and asked what I wanted first, which is great since it’s a bit sensitive subject So far I have great experience.

Using app

About 2 hours

Total reviews

5

Average rating

4.8

Developer Reply

We're so happy to hear about your positive experience! Our support team is always ready to help and tailor advice to your needs. Thanks for sharing! 😊 - Kevin & TYDAL Team

5 / 5 Share

Sept. 15, 2024

Very Helpful App i love it

Store

VIZMO

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Glad you find it helpful! Thanks for the feedback—it means a lot to us. 😊 - Kevin & TYDAL Team

5 / 5 Share

Aug. 15, 2024

Jamie, the supporter, was so helpful. That's a wonderful and so effective app. Appreciate all of the team!!!

Using app

30 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your kind words! We’re thrilled our app is making a difference for you. Our team is always here to help. 😊 - Kevin & TYDAL Team

5 / 5 Share

Aug. 14, 2024

Tydal has a great little review app which helps my customers give honest feedback about our gear. The ability for them to post photos is very popular. Very helpful support team too.

Using app

Over 1 year

Total reviews

6

Average rating

4.3

Developer Reply

We're thrilled to hear that our app is making a positive impact! Thanks for the awesome feedback, and keep enjoying those photo reviews! 😊 - Kevin & TYDAL Team

5 / 5 Share

Aug. 14, 2024

Perfect experience with this app, really good functions provided, and the support team Jamie is really nice and helpful.

Using app

20 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So happy to hear that! Thanks for the great review. We're thrilled you're enjoying the app and our support team! 😊 - Kevin & TYDAL Team

5 / 5 Share

Aug. 14, 2024

Grato, Jamie pelo suporte recebido agora

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

De nada! Ficaremos felizes em apoiá-lo a qualquer momento. Obrigado por nos escolher! 😊 - Kevin e equipe TYDAL

5 / 5 Share

Aug. 14, 2024

Simple d'utilisation, le service client est au top

Store

GFUL

Using app

34 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Je suis ravi que vous le trouviez facile à utiliser et que vous appréciez notre service client ! Merci pour vos aimables paroles ! 😊 - Kevin et l'équipe TYDAL

5 / 5 Share

Aug. 14, 2024

Jamie was a great help and shared valuable information/tips for me to get started using the app!

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Thrilled to hear that! We're always here to provide tips and help you get the most out of the app. Thanks for the feedback! 🌟 - Kevin & TYDAL Team

5 / 5 Share

Aug. 14, 2024

Using app

About 2 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Aug. 14, 2024

Support is awesome, even showing me somthing I missed in my store that had nothing to do with their app.

Using app

15 minutes

Total reviews

1

Average rating

5.0

Developer Reply

That's great to hear! We're always here to help, no matter what. Thanks for the awesome review! 😊 - Kevin & TYDAL Team

5 / 5 Share

Aug. 14, 2024

Using app

42 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

AMAZING customer service! Excited for the app to work its magic on my website! Thank you!!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

We're just as excited to see the magic happen! Thanks for your awesome feedback. Enjoy the app! 🚀 - Kevin & TYDAL Team

5 / 5 Share

Aug. 14, 2024

Great support, team help me in just few second specialy thanks to Sam

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

That's awesome to hear! We're glad we could assist you so quickly. Thanks for the great review! 🌟 - Kevin & TYDAL Team

5 / 5 Share

Aug. 14, 2024

nice work by Sam!

Using app

20 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the shoutout! Our support team is always happy to help. Reach out anytime you need us! 😊 - Kevin & TYDAL Team

5 / 5 Share

Aug. 14, 2024

So far so good. I've been running the app for about a year with zero issues.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Great to hear it's been smooth sailing for you! Thanks for sticking with us for a year. Here's to many more! 🎉 - Kevin & TYDAL Team

5 / 5 Share

Aug. 14, 2024

Sam was great, very prompt and attentive to my needs. Much appreciated!

Using app

24 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the kind words! We're delighted to help and thrilled you're satisfied. Here for you anytime! 😊 - Kevin & TYDAL Team

5 / 5 Share

Aug. 14, 2024

So far I’m sad that I can’t praise this company more than the 5 stars shopify allow. Personally I’d give them 100 stars if I could! I’m a complete noob to the wonderful world of website design and Jamie at Tydal has walked me through more things that have nothing to do with this app whilst helping me actually set the app up. She’s been friendly and reassuring, answered all my questions and never once pressured me to buy anything at all which is really important to me as a lot of businesses on here try to do just that. We’ve set up emails and discounts, sorted the reviews and all that’s in between and I’m so grateful for her and of course all the team for being so amazing and being so good at what they do which is creating an easy to navigate app. I’m now off to set up their rewards program too as I’m so impressed by their work! Keep up the good work guys! You definitely deserve more than 5 stars!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Wow, thanks for such a glowing review! We're over the moon to hear how happy you are with our app and support. Here's to much more success together! 🌟 - Kevin & TYDAL Team