All reviews

Rating Breakdown

  • 5
    97% (3,744 ratings)
  • 4
    2% (81 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (8 ratings)
  • 1
    0% (17 ratings)
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5 / 5 Share

Aug. 14, 2024

Using app

About 2 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Aug. 14, 2024

Support is awesome, even showing me somthing I missed in my store that had nothing to do with their app.

Using app

15 minutes

Total reviews

1

Average rating

5.0

Developer Reply

That's great to hear! We're always here to help, no matter what. Thanks for the awesome review! 😊 - Kevin & TYDAL Team

5 / 5 Share

Aug. 14, 2024

Using app

42 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

AMAZING customer service! Excited for the app to work its magic on my website! Thank you!!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

We're just as excited to see the magic happen! Thanks for your awesome feedback. Enjoy the app! πŸš€ - Kevin & TYDAL Team

5 / 5 Share

Aug. 14, 2024

Great support, team help me in just few second specialy thanks to Sam

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

That's awesome to hear! We're glad we could assist you so quickly. Thanks for the great review! 🌟 - Kevin & TYDAL Team

5 / 5 Share

Aug. 14, 2024

nice work by Sam!

Using app

20 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the shoutout! Our support team is always happy to help. Reach out anytime you need us! 😊 - Kevin & TYDAL Team

5 / 5 Share

Aug. 14, 2024

So far so good. I've been running the app for about a year with zero issues.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Great to hear it's been smooth sailing for you! Thanks for sticking with us for a year. Here's to many more! πŸŽ‰ - Kevin & TYDAL Team

5 / 5 Share

Aug. 14, 2024

Sam was great, very prompt and attentive to my needs. Much appreciated!

Using app

24 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the kind words! We're delighted to help and thrilled you're satisfied. Here for you anytime! 😊 - Kevin & TYDAL Team

5 / 5 Share

Aug. 14, 2024

So far I’m sad that I can’t praise this company more than the 5 stars shopify allow. Personally I’d give them 100 stars if I could! I’m a complete noob to the wonderful world of website design and Jamie at Tydal has walked me through more things that have nothing to do with this app whilst helping me actually set the app up. She’s been friendly and reassuring, answered all my questions and never once pressured me to buy anything at all which is really important to me as a lot of businesses on here try to do just that. We’ve set up emails and discounts, sorted the reviews and all that’s in between and I’m so grateful for her and of course all the team for being so amazing and being so good at what they do which is creating an easy to navigate app. I’m now off to set up their rewards program too as I’m so impressed by their work! Keep up the good work guys! You definitely deserve more than 5 stars!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Wow, thanks for such a glowing review! We're over the moon to hear how happy you are with our app and support. Here's to much more success together! 🌟 - Kevin & TYDAL Team

5 / 5 Share

Aug. 14, 2024

Perfect addition to our website, the customer service team is very friendly and useful thank to everyone who has shared in this app!

Store

Solo Io

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your kind words! We're glad our app and team could help. Cheers to more success together! 🌟 - Kevin & TYDAL Team

5 / 5 Share

Aug. 14, 2024

Great app, also Jamie is best!

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your awesome review! We’re thrilled to hear you’re loving the app and our support. 😊 - Kevin & TYDAL Team

5 / 5 Share

Aug. 14, 2024

Store

Sosso

Using app

2 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 14, 2024

5 stars for the great customer service! This is a great app, and it's free!!! Love it!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the 5 stars! We're happy you're loving the app and our customer service. Enjoy using it! 😊 - Kevin & TYDAL Team

5 / 5 Share

Aug. 14, 2024

nice app & nice support team.

Using app

26 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your kind words! We're thrilled you're enjoying the app and our support team. 😊 - Kevin & TYDAL Team

5 / 5 Share

Aug. 14, 2024

TYDAL, Easy to install and an awesome support team. I highly recommend this app. Download yours! -Adrian and TYDAL Team

Using app

39 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great feedback! We're glad you found TYDAL easy to install and enjoyed our support. Thanks for recommending us! 😊 - Kevin & TYDAL Team

5 / 5 Share

Aug. 13, 2024

This app is so intuitive, and customer support is amazing! Highly recommend!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome review! We're so glad you find the app intuitive and our support helpful. Appreciate the recommendation! 😊 - Kevin & TYDAL Team

5 / 5 Share

Aug. 13, 2024

Using app

42 minutes

Total reviews

3

Average rating

4.3

5 / 5 Share

Aug. 13, 2024

best app and absolutely free that is amazing, what else anyone would want more than this, just superb service and amazingly integration of this review tool in our website.

Using app

12 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your awesome review! We're thrilled you love the app and its features. Happy selling! 🌟 - Kevin & TYDAL Team

5 / 5 Share

Aug. 12, 2024

Great choice for my website. Jamie was AMAZING. Would definitely recommend!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the shoutout! Thrilled you found our support amazing. We're here whenever you need us. Thanks for recommending us! - Kevin & TYDAL Team

5 / 5 Share

Aug. 13, 2024

TYDAL offers excellent customer support to assist with any setup or troubleshooting needs. Jamie was great at getting everything set up. Overall a great app so far I really like the look on my site.

Using app

About 23 hours

Total reviews

6

Average rating

4.8

Developer Reply

Thanks so much for your review! We're thrilled to hear that our support team helped you get set up smoothly. Enjoy using TYDAL on your site! 😊 - Kevin & TYDAL Team