TYDAL Product Reviews
TYDAL Reviews – Collect photo reviews
Rating
4.9
feedback
2,256
chart
#10,201
All reviews
Review RSS Feed
Nov. 14, 2024
Great customer service and app is very well built! I used the chat to remove the 'Powered by Tydal' branding on the widget and not only did they remove it super quick, but they added me to their priority server queues and removed the email sending limit all for free! I've tried other apps but they didn't work for my needs and price range but Tydal has so many great things and is easy to work with for a great price. I needed more help after leaving this review and they were super helpful by answering all of my questions and even showing me how to remove 'Powered by Shopify' and adding a favicon to your store so it will be more customized to my store.
Wow, thanks for the fantastic review! We're thrilled you're enjoying the app and our customer service. Glad we could tailor the experience to your needs. Looking forward to continuing to support your success! - Kevin & TYDAL Team
Aug. 29, 2024
great customer service
Thank you! We're thrilled to provide great customer service. We appreciate your feedback! - Kevin & TYDAL Team
Aug. 29, 2024
great service by adrian
Thank you! We're thrilled you're happy with our service. We appreciate your feedback! - Kevin & TYDAL Team
Aug. 29, 2024
Having only just added this app to my store I cannot comment on how well it is working at the moment for me, but the customer service I have received so far from Sam was exceptional I am sure I will be in contact with them again to fix something for me :) once I have had the chance to utilise the app I will update my review.
Thanks for sharing your initial impressions! We're glad you've experienced exceptional customer service so far. We look forward to your updated review once you've fully explored the app! - Kevin & TYDAL Team
Aug. 29, 2024
This app is really good and must have. It is very easy to install and use and the customer support is also very prompt and helpful.
Thanks for your wonderful review! We're thrilled you find our app a must-have and our support prompt and helpful. Here to assist anytime! - Kevin & TYDAL Team
Aug. 29, 2024
Sam helped us out regarding the app AND gave us advice on other features of Shopify too! Brilliant service guys!
Thanks for the great review! We're glad we could assist with the app and offer additional Shopify advice. Here to help anytime! - Kevin & TYDAL Team
Aug. 28, 2024
Great product help with Sam to answer my questions!
Thanks for your feedback! We're glad we could help answer your questions. Here to support you anytime! - Kevin & TYDAL Team
Aug. 28, 2024
Excellent Customer Services. This app is easy to install and use
Thank you for the great review! We're delighted to hear you found the app easy to install and use. We're here to help anytime! - Kevin & TYDAL Team
Aug. 28, 2024
Great app, and when I had a problem, responded promptly, advise me on what I need to do, Very Happy with their help.
Thank you for the kind words! We're glad we could help promptly and provide the advice you needed. Happy to support you anytime! - Kevin & TYDAL Team
Aug. 28, 2024
It's an awesome free app and a support team is really impressive
Thanks for your awesome review! We're thrilled you're impressed with our support team. Enjoy using the app! - Kevin & TYDAL Team
Aug. 28, 2024
Great Service! They provide real support. in real time!
Thank you! We're glad you're enjoying the real-time support. We're here whenever you need us! - Kevin & TYDAL Team
Aug. 28, 2024
Very good rating and service - thanks a lot Sam for the support!
Thank you! We're glad you're pleased with our service and support. We appreciate your kind words! - Kevin & TYDAL Team
Aug. 28, 2024
Thanks Jamie for All Your Help Easy to set up Excellent product review app Highly recommend the help was outstanding Thank you very much.
Using app
Over 2 years
Total reviews
6
Average rating
5.0
Thank you for the high praise and recommendation! We're thrilled you found the setup easy and our help outstanding. We appreciate your feedback! - Kevin & TYDAL Team
Aug. 28, 2024
Goooooooooooood!
Thanks! Looking forward to continuing to impress you! - Kevin & TYDAL Team
Aug. 27, 2024
Top noch customer service, special s/o to Sam too :)
Thanks for the special shoutout! We're thrilled to provide top-notch service. Here for you anytime with a smile! :) - Kevin & TYDAL Team
Aug. 27, 2024
will recommend
Thanks for the endorsement! We're thrilled you'd recommend us. Here to support you anytime! - Kevin & TYDAL Team
Aug. 27, 2024
Aug. 27, 2024
Great customer service support!!
Thanks for the compliment! We're thrilled to provide you with great service. Reach out anytime you need support! - Kevin & TYDAL Team
Aug. 26, 2024
Excited to see what this app offers! Jamie was great at helping me get set up.
Thanks for sharing your excitement! We're glad our support team could help you get set up smoothly. Enjoy exploring the app! - Kevin & TYDAL Team
Aug. 26, 2024
Great support and so easy to set up. Thanks Jamie for the support!
Thanks for your kind words! We're thrilled to hear the setup was easy and our support could assist. Here for you anytime! - Kevin & TYDAL Team