TYDAL Product Reviews App
TYDAL Reviews – Collect photo reviews and ratings
Rating
5.0
feedback
3,788
chart
#382
All reviews
Rating Breakdown
Nov. 10, 2024
Perfect app easy to use and the best customer service ever
Thank you for the wonderful feedback! We're thrilled you find the app easy to use and are happy with our customer service. 😊 - Kevin & TYDAL Team
Nov. 10, 2024
App wouldn't send review requests, so it never collected reviews. Customer support said they needed to be given access to my store in order to help--apparently they can't see what their app is doing on their end. I declined and was sent to another customer support team. In the end, I just deleted the app and switched to a better app for collecting reviews.
Nov. 13, 2024
Amazing app with a lot of great free features, shout out to Sam and Adrian from the support, he was very helpful
Thanks for the shout-out! We're thrilled you're enjoying the app and found our support team helpful. 😊 - Kevin & TYDAL Team
Nov. 10, 2024
A brilliant, free review app. It does everything a paid app does. Thanks to Sam from the support team in helping me set everything up :)
We're so glad we could help get everything set up smoothly for you! Thanks for the kind words about our review app. 😊 - Kevin & TYDAL Team
Nov. 10, 2024
So far, so good! I got support from Sam. Keep this guy around! He answered what I needed to know and tossed in a suggestion. And here I go! This app is not too shabby at all!
We're thrilled you had a positive experience with our support team and that you're enjoying the app! Thanks for the great feedback, and we'll definitely keep up the good work. 😊 - Kevin & TYDAL Team
Nov. 10, 2024
Really great for beginners and you can also set up so many things! And their customer support is Sam was really great at helping with everything.
We're so glad the app is user-friendly for beginners and that our customer support was able to assist you effectively! Thanks for sharing your experience. 😊 - Kevin & TYDAL Team
Nov. 10, 2024
This app has some great features at no cost. When i got the app Sam from the support team was quick to chat with me and was incredibly kind with fast responses. Couldn't recommend them more!
Thank you for the wonderful feedback and recommendation! We're glad you're enjoying the app and had a great experience with our support team. 😊 - Kevin & TYDAL Team
Nov. 10, 2024
Andrian Is so supportive,i got quick solution and response from andrian thanks
We're thrilled to hear you received quick and supportive responses! Thanks for letting us know. 😊 - Kevin & TYDAL Team
Nov. 9, 2024
Definitely recommend to others! I had trouble with how to show it on my website, but Sam helped very quickly and efficiently that it got solved within minutes! Amazing service. This app is excellent for small businesses, with its free price and its simple and straightforward app.
We're thrilled about your positive experience and that our support team could assist you so quickly! Thank you for recommending us and for highlighting the value our app brings to small businesses. 😊 - Kevin & TYDAL Team
Nov. 9, 2024
Parfait, plateforme intuitive et agréable, le support d'aide est très réactif, je recommande !
Merci pour vos aimables paroles et votre recommandation ! Nous sommes ravis que vous trouviez la plateforme intuitive et notre support réactif. 😊 - Kevin et l'équipe TYDAL
Nov. 9, 2024
Awesome customer service (SAM)!! Thanks again for making it so easy for me to start!!
We're thrilled to make your start as easy as possible! Thanks for the awesome feedback! 😊 - Kevin & TYDAL Team
Nov. 9, 2024
I thought I was going to get a bot when I reached out to support and I didn't. I got a person. Very quick to respond and process requests!
We're glad to hear you had a great experience with our human support team! Thanks for reaching out and sharing your feedback. 😊 - Kevin & TYDAL Team
Nov. 9, 2024
I just was working with Adrian and he was great. The app works exceptionally well and supported by a world class support team. Some apps have support which will take days to get a response. I always received immediate assistance, even on weekends like today. VERY HAPPY CUSTOMER
We're thrilled you're happy with the app and our support! Thanks for being a great customer. 😊 - Kevin & TYDAL Team
Nov. 9, 2024
great app and awesome support from Adrian.
Thank you! We're thrilled you're enjoying the app and our support. 😊 - Kevin & TYDAL Team
Nov. 9, 2024
Schneller und guter Support !
Vielen Dank! Wir freuen uns, schnellen und guten Support bieten zu können. 😊 - Kevin & TYDAL Team
Nov. 9, 2024
Easy to use and set up. Looks great on your store and you can customize it to match your colour scheme.
Thanks for the positive review! We're glad you find our app easy to use and customizable to fit your store's style. 😊 - Kevin & TYDAL Team
Nov. 9, 2024
We are Really Happy with this application, it help us to showcase our customers reviews without any issue, providing top notch support and that too without taking any charges. Thank you so much for your app and special thanks sam for the support.
We're delighted you're happy with the app and the support! Thanks for the special shout-out and for choosing our application. 😊 - Kevin & TYDAL Team