All reviews

Rating Breakdown

  • 5
    97% (3,676 ratings)
  • 4
    2% (81 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (8 ratings)
  • 1
    0% (17 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 10, 2024

Perfect app easy to use and the best customer service ever

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful feedback! We're thrilled you find the app easy to use and are happy with our customer service. 😊 - Kevin & TYDAL Team

1 / 5 Share

Nov. 10, 2024

App wouldn't send review requests, so it never collected reviews. Customer support said they needed to be given access to my store in order to help--apparently they can't see what their app is doing on their end. I declined and was sent to another customer support team. In the end, I just deleted the app and switched to a better app for collecting reviews.

Using app

30 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Nov. 13, 2024

Amazing app with a lot of great free features, shout out to Sam and Adrian from the support, he was very helpful

Using app

3 days

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for the shout-out! We're thrilled you're enjoying the app and found our support team helpful. 😊 - Kevin & TYDAL Team

5 / 5 Share

Nov. 10, 2024

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2024

A brilliant, free review app. It does everything a paid app does. Thanks to Sam from the support team in helping me set everything up :)

Using app

29 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad we could help get everything set up smoothly for you! Thanks for the kind words about our review app. 😊 - Kevin & TYDAL Team

5 / 5 Share

Nov. 10, 2024

So far, so good! I got support from Sam. Keep this guy around! He answered what I needed to know and tossed in a suggestion. And here I go! This app is not too shabby at all!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled you had a positive experience with our support team and that you're enjoying the app! Thanks for the great feedback, and we'll definitely keep up the good work. 😊 - Kevin & TYDAL Team

5 / 5 Share

Nov. 10, 2024

Really great for beginners and you can also set up so many things! And their customer support is Sam was really great at helping with everything.

Using app

21 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad the app is user-friendly for beginners and that our customer support was able to assist you effectively! Thanks for sharing your experience. 😊 - Kevin & TYDAL Team

5 / 5 Share

Nov. 10, 2024

This app has some great features at no cost. When i got the app Sam from the support team was quick to chat with me and was incredibly kind with fast responses. Couldn't recommend them more!

Using app

13 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful feedback and recommendation! We're glad you're enjoying the app and had a great experience with our support team. 😊 - Kevin & TYDAL Team

5 / 5 Share

Nov. 10, 2024

Andrian Is so supportive,i got quick solution and response from andrian thanks

Store

Bripure

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear you received quick and supportive responses! Thanks for letting us know. 😊 - Kevin & TYDAL Team

5 / 5 Share

Nov. 9, 2024

Definitely recommend to others! I had trouble with how to show it on my website, but Sam helped very quickly and efficiently that it got solved within minutes! Amazing service. This app is excellent for small businesses, with its free price and its simple and straightforward app.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled about your positive experience and that our support team could assist you so quickly! Thank you for recommending us and for highlighting the value our app brings to small businesses. 😊 - Kevin & TYDAL Team

5 / 5 Share

Nov. 9, 2024

Parfait, plateforme intuitive et agréable, le support d'aide est très réactif, je recommande !

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Merci pour vos aimables paroles et votre recommandation ! Nous sommes ravis que vous trouviez la plateforme intuitive et notre support réactif. 😊 - Kevin et l'équipe TYDAL

5 / 5 Share

Nov. 9, 2024

Awesome customer service (SAM)!! Thanks again for making it so easy for me to start!!

Using app

37 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to make your start as easy as possible! Thanks for the awesome feedback! 😊 - Kevin & TYDAL Team

5 / 5 Share

Nov. 9, 2024

I thought I was going to get a bot when I reached out to support and I didn't. I got a person. Very quick to respond and process requests!

Using app

13 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're glad to hear you had a great experience with our human support team! Thanks for reaching out and sharing your feedback. 😊 - Kevin & TYDAL Team

5 / 5 Share

Nov. 9, 2024

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2024

I just was working with Adrian and he was great. The app works exceptionally well and supported by a world class support team. Some apps have support which will take days to get a response. I always received immediate assistance, even on weekends like today. VERY HAPPY CUSTOMER

Using app

24 days

Total reviews

4

Average rating

5.0

Developer Reply

We're thrilled you're happy with the app and our support! Thanks for being a great customer. 😊 - Kevin & TYDAL Team

5 / 5 Share

Nov. 9, 2024

great app and awesome support from Adrian.

Using app

About 10 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! We're thrilled you're enjoying the app and our support. 😊 - Kevin & TYDAL Team

5 / 5 Share

Nov. 9, 2024

Schneller und guter Support !

Using app

13 days

Total reviews

7

Average rating

5.0

Developer Reply

Vielen Dank! Wir freuen uns, schnellen und guten Support bieten zu können. 😊 - Kevin & TYDAL Team

5 / 5 Share

Nov. 9, 2024

Easy to use and set up. Looks great on your store and you can customize it to match your colour scheme.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the positive review! We're glad you find our app easy to use and customizable to fit your store's style. 😊 - Kevin & TYDAL Team

5 / 5 Share

Nov. 9, 2024

Store

elapxl

Using app

6 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2024

We are Really Happy with this application, it help us to showcase our customers reviews without any issue, providing top notch support and that too without taking any charges. Thank you so much for your app and special thanks sam for the support.

Using app

6 months

Total reviews

7

Average rating

5.0

Developer Reply

We're delighted you're happy with the app and the support! Thanks for the special shout-out and for choosing our application. 😊 - Kevin & TYDAL Team