All reviews

Rating Breakdown

  • 5
    96% (2,161 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (22 ratings)

Reviews with Text

  • 92% (2,068)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 14, 2024

Support is awesome, even showing me somthing I missed in my store that had nothing to do with their app.

Using app

15 minutes

Total reviews

1

Average rating

5.0

Developer Reply

That's great to hear! We're always here to help, no matter what. Thanks for the awesome review! ๐Ÿ˜Š - Kevin & TYDAL Team

5 / 5 Share

Aug. 14, 2024

Using app

42 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

AMAZING customer service! Excited for the app to work its magic on my website! Thank you!!

Using app

About 2 hours

Total reviews

5

Average rating

5.0

Developer Reply

We're just as excited to see the magic happen! Thanks for your awesome feedback. Enjoy the app! ๐Ÿš€ - Kevin & TYDAL Team

5 / 5 Share

Aug. 14, 2024

nice work by Sam!

Using app

20 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the shoutout! Our support team is always happy to help. Reach out anytime you need us! ๐Ÿ˜Š - Kevin & TYDAL Team

5 / 5 Share

Aug. 14, 2024

So far so good. I've been running the app for about a year with zero issues.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Great to hear it's been smooth sailing for you! Thanks for sticking with us for a year. Here's to many more! ๐ŸŽ‰ - Kevin & TYDAL Team

5 / 5 Share

Aug. 14, 2024

Sam was great, very prompt and attentive to my needs. Much appreciated!

Using app

24 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the kind words! We're delighted to help and thrilled you're satisfied. Here for you anytime! ๐Ÿ˜Š - Kevin & TYDAL Team

5 / 5 Share

Aug. 14, 2024

So far Iโ€™m sad that I canโ€™t praise this company more than the 5 stars shopify allow. Personally Iโ€™d give them 100 stars if I could! Iโ€™m a complete noob to the wonderful world of website design and Jamie at Tydal has walked me through more things that have nothing to do with this app whilst helping me actually set the app up. Sheโ€™s been friendly and reassuring, answered all my questions and never once pressured me to buy anything at all which is really important to me as a lot of businesses on here try to do just that. Weโ€™ve set up emails and discounts, sorted the reviews and all thatโ€™s in between and Iโ€™m so grateful for her and of course all the team for being so amazing and being so good at what they do which is creating an easy to navigate app. Iโ€™m now off to set up their rewards program too as Iโ€™m so impressed by their work! Keep up the good work guys! You definitely deserve more than 5 stars!

Using app

About 1 hour

Total reviews

2

Average rating

4.0

Developer Reply

Wow, thanks for such a glowing review! We're over the moon to hear how happy you are with our app and support. Here's to much more success together! ๐ŸŒŸ - Kevin & TYDAL Team

5 / 5 Share

Aug. 14, 2024

Perfect addition to our website, the customer service team is very friendly and useful thank to everyone who has shared in this app!

Store

Solo Io

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your kind words! We're glad our app and team could help. Cheers to more success together! ๐ŸŒŸ - Kevin & TYDAL Team

5 / 5 Share

Aug. 14, 2024

Great app, also Jamie is best!

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your awesome review! Weโ€™re thrilled to hear youโ€™re loving the app and our support. ๐Ÿ˜Š - Kevin & TYDAL Team

5 / 5 Share

Aug. 14, 2024

5 stars for the great customer service! This is a great app, and it's free!!! Love it!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the 5 stars! We're happy you're loving the app and our customer service. Enjoy using it! ๐Ÿ˜Š - Kevin & TYDAL Team

5 / 5 Share

Aug. 14, 2024

TYDAL, Easy to install and an awesome support team. I highly recommend this app. Download yours! -Adrian and TYDAL Team

Using app

39 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great feedback! We're glad you found TYDAL easy to install and enjoyed our support. Thanks for recommending us! ๐Ÿ˜Š - Kevin & TYDAL Team

5 / 5 Share

Aug. 13, 2024

This app is so intuitive, and customer support is amazing! Highly recommend!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome review! We're so glad you find the app intuitive and our support helpful. Appreciate the recommendation! ๐Ÿ˜Š - Kevin & TYDAL Team

5 / 5 Share

Aug. 13, 2024

Using app

42 minutes

Total reviews

3

Average rating

4.3

5 / 5 Share

Aug. 12, 2024

Encountered some issues with star reviews being displayed in product collections. Contacted support and within minutes I was connected with Sam. Sam was able to address my issue as well as optimize other components in no time. Very pleased with the support experience and app functionality. Highly Recommend!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the awesome feedback! We're glad we could help quickly and optimize things for you. If you need anything else, we're here to assist. Appreciate the recommendation! - Kevin & TYDAL Team

5 / 5 Share

Aug. 12, 2024

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2024

Excellent

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the positive feedback! ๐Ÿ˜Š If you need anything, just let us know. - Kevin & TYDAL Team

5 / 5 Share

Aug. 11, 2024

So happy with this app! Customer service is hands down the best. Very helpful and easy to use. I definitely recommend this app for reviews

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your recommendation! We're delighted you're happy with the app and our customer service. We're here to help anytime! - Kevin & TYDAL Team

5 / 5 Share

Aug. 11, 2024

Very easy to set up and use. The support team (Sam) is a great value to the team, efficient and helpful. Impressed by the app. Met all my needs and does not have unnecessary gatekeeping

Store

Qohyrah

Using app

About 15 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the awesome review! We're glad the app meets your needs and that our support team has been helpful. No gatekeeping hereโ€”just great features for you to enjoy! - Kevin & TYDAL Team

5 / 5 Share

Aug. 11, 2024

Very helpful and friendly

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for your review! We're thrilled you found our team helpful and friendly. We're here whenever you need us! - Kevin & TYDAL Team

5 / 5 Share

Aug. 11, 2024

Easy to install and support was quick to reply. Keen to explore the app further.

Store

DashFr

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Great to hear you found the installation easy and our support quick! Enjoy exploring the app and thanks for choosing us! - Kevin & TYDAL Team