All reviews

Rating Breakdown

  • 5
    96% (2,161 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (22 ratings)

Reviews with Text

  • 92% (2,068)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 1, 2024

Supernice support that helped me. Problem solved within a minute. The app/plugin is easy to use and to customize.

Using app

About 14 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your kind words! We're thrilled to help and happy you find the app easy to use. 😊 - Kevin & TYDAL Team

5 / 5 Share

Aug. 1, 2024

This app is very user friendly. When I had an issue the response time and resolution was quick and efficient. Sam was very knowledgeable and super helpful! Shout out to him!

Using app

About 2 hours

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for the awesome review! We're happy to hear you had a great experience, and we'll pass your shout-out along! - Kevin & TYDAL Team

5 / 5 Share

Aug. 1, 2024

Great! you can customize a lot of interfaces. Colors can be adjusted for my website, and customer service reply quickly, recommended!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome review! We're glad you love the customization options and our quick support. 🌟 - Kevin & TYDAL Team

5 / 5 Share

July 31, 2024

Great app.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great review! We're glad you love the app. Reach out if you need any assistance. 😊 - Kevin & TYDAL Team

5 / 5 Share

July 31, 2024

Very good app!

Using app

32 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review! We're thrilled you're enjoying our app. 😊 If you need any help, just let us know! - Kevin & TYDAL Team

5 / 5 Share

July 31, 2024

I can't fault the app so far. It works seamlessly without much setup. Sam's customer service was exceptional. Thank you for a great experience!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to hear that! Thank you for sharing your great experience. We're here to ensure it always stays seamless for you! 😊 - Kevin & TYDAL Team

5 / 5 Share

July 31, 2024

Very easy to use for my customers and for myself. Have collected many reviews effortless for my store which has helped gain credibility for my store. The support is also very good and helpful. Very impressed for a free app.

Store

HairEtc

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the fantastic review! We're thrilled it's easy for you and your customers and that you're gaining credibility. We're here to help anytime! 😊 - Kevin & TYDAL Team

5 / 5 Share

July 30, 2024

atendimento ótimo e eficiente Sam foi super atencioso pra atender o que eu precisava!

Using app

36 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Estou feliz em saber que você gostou do nosso serviço e suporte! Obrigado pela ótima avaliação. Estamos aqui sempre que você precisar de nós! 😊 - Kevin e equipe TYDAL

5 / 5 Share

July 30, 2024

Using app

19 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

July 30, 2024

Using app

About 22 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 30, 2024

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 30, 2024

Very prompt customer support

Using app

2 days

Total reviews

11

Average rating

5.0

Developer Reply

Thank you! We strive to provide prompt support and are glad to hear we met your expectations. Reach out anytime! - Kevin & TYDAL Team

5 / 5 Share

Oct. 22, 2024

Great support - Sam has been very helpful. The app is easy-to-use and has helped us increase our reviews. The only negative is that I can only give a discount code if the user uploads an image or video.

Using app

10 months

Total reviews

2

Average rating

4.0

Developer Reply

Thank you for the great feedback! We’re glad you find our app easy to use. We appreciate your input on the discount code feature and will consider it for future updates! - Kevin & TYDAL Team

5 / 5 Share

July 30, 2024

Adrian was very helpful and efficient

Using app

16 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much! We're happy to hear you found our service helpful and efficient. We’re here for you anytime! - Kevin & TYDAL Team

5 / 5 Share

July 30, 2024

Helpful and easy to set up

Store

My Store

Using app

3 days

Developer Reply

Thanks for your feedback! We're glad you found our software easy to set up. If you need any more help, just let us know! - Kevin & TYDAL Team

5 / 5 Share

July 30, 2024

Amazing experience & Nice support team.

Using app

14 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for the awesome feedback! We're thrilled you had a great experience with our support team. 😊 - Kevin & TYDAL Team

5 / 5 Share

July 29, 2024

Jamie was so helpful and even went above and beyond. Amazing customer service and very happy!!! Highly recommend this app to everyone.

Using app

20 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Wow, thanks for the glowing review! We're thrilled to have helped. Thanks for recommending us! 😊 - Kevin & TYDAL Team

5 / 5 Share

July 28, 2024

As soon I as install the app , I had a bit of a challenge, however this was solved in no time by Jamie on the Live Chat. The store reviews were up and running in less than 5 minutes. She also suggested one or 2 tweaks to my website which was remarkable. So far the service is excellent.

Using app

28 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! We're glad our team could assist quickly and improve your experience. Here's to more success together! 😊 - Kevin & TYDAL Team

5 / 5 Share

July 28, 2024

Awesome app, and awesome customer service. I met Sam in the chat on the apps page and he responded within 2 minuttes at 10 pm, fixing my issues and verifying my account in no time. This must've been one of the best customer service experinces in my lifetime. Thank you for a great app, and some AWESOME customer service. Br William

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! We're delighted to provide you with top-notch service anytime you need it. Your satisfaction is our priority! 😊 - Kevin & TYDAL Team

5 / 5 Share

July 28, 2024

Very cool App! We're completely satisfied with this app. The support team is the best, especially Sam. Thanks for the quick help :)

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Awesome to hear that! We're so glad you're satisfied and found our support helpful. Thanks for choosing us! 😊 - Kevin & TYDAL Team