All reviews

Rating Breakdown

  • 5
    96% (2,161 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (22 ratings)

Reviews with Text

  • 92% (2,068)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 17, 2024

quick support and easily customisable according to your store

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Happy to hear our support was quick and our customization options fit your store perfectly! Thanks for the feedback! - Kevin & TYDAL Team

5 / 5 Share

July 16, 2024

great customer service, easy app to install. was able to translate into any language. would recommend A++

Using app

22 minutes

Total reviews

7

Average rating

5.0

Developer Reply

Thrilled to hear you found our app easy to install and versatile with languages! Thanks for the high recommendation and A++ review! - Kevin & TYDAL Team

5 / 5 Share

Aug. 29, 2024

this is the best app for reviews! it's clear, concise and their support is TOP NOTCH ! yeah, you know that most of the stores got it, but still! theirs is one of the best support i ever had to deal with and they go above & beyond to please you & listen to your needs_! recommend 100% !!! (Jamie& Sam you're the best)

Using app

About 1 month

Total reviews

14

Average rating

5.0

Developer Reply

Thanks for the glowing review! We're over the moon to hear that our support team went above and beyond for you. Your recommendation means the world to us! - Kevin & TYDAL Team

5 / 5 Share

July 15, 2024

Using app

13 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 15, 2024

TYDAL is a fantastic review app for Shopify. It's easy to use and packed with great features that have boosted my store's credibility. The support team is exceptional—Sam, in particular, was incredibly helpful and responsive. Highly recommend TYDAL and their top-notch support!

Using app

35 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for your awesome review! We're thrilled TYDAL is boosting your store's credibility and that our support team could assist you effectively. We appreciate your recommendation! - Kevin & TYDAL Team

5 / 5 Share

July 15, 2024

The app works really well, and the widgets are super easy to use and looks good on your website. Also, Sam helped me in clearing all my doubts and issues related to the pp and also helped me in understanding the procedure of the review's system. Love the app. And thanks Sam!

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the positive feedback! We're delighted the app and widgets are working well for you. We're always here to help with any questions you have! - Kevin & TYDAL Team

5 / 5 Share

July 15, 2024

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

July 14, 2024

Sam was super helpful and went above and beyond to help me! Very impressed with this app already and I just started using it :)

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We're delighted to hear our support went above and beyond for you. We're here to make your experience with our app outstanding! - Kevin & TYDAL Team

5 / 5 Share

July 13, 2024

Im brand new to Shopify and of course to TYDAL and Sam made my first ever interaction with this company a great seamless effortless opportunity. Thank you Sam for being the quickest and nicest person I've dealt with today as a shop owner. It was so quick and Easy I reccoment TYDAL to all Shopify users!

Using app

14 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Welcome aboard! We're thrilled your first experience with TYDAL was seamless. Thanks for the shout-out and your kind words! - Kevin & TYDAL Team

5 / 5 Share

July 13, 2024

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 13, 2024

Great support from Adrian !

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to hear you had a great experience with our support team. 😊 - Kevin & TYDAL Team

5 / 5 Share

July 12, 2024

Jamie is a ROCKSTAR she help me so much she gave me help on stuff that she did not have to thank you so much Jamie.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled you had such a positive experience with our support team. We're here for you! - Kevin & TYDAL Team

5 / 5 Share

July 12, 2024

Jamie was a FANTASTIC help with setting up the priority email and removing the logo. She also helped me remove the "powered by shopify" at the bottom of my website which was very much appreciated.

Using app

35 minutes

Total reviews

7

Average rating

5.0

Developer Reply

Fantastic to hear that! We're glad we could help customize your site just the way you wanted. Thanks for your appreciation! - Kevin & TYDAL Team

5 / 5 Share

July 12, 2024

Great Service and support! Thank You!

Using app

17 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We're thrilled you enjoyed our service and support. We're always here to help! - Kevin & TYDAL Team

5 / 5 Share

July 12, 2024

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2024

We are just getting started using Tydal and so far, the set up has been a breeze. I chatted with Sam to help remove the branding on our site and he was super helpful and very quick to respond. Can't wait to dive deeper into the apps offerings!

Using app

41 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for choosing Tydal! We're glad setup was smooth and support could assist quickly. Dive in and explore—we're here for any questions along the way! - Kevin & TYDAL Team

5 / 5 Share

July 11, 2024

Very easy to setup and the tech support is amazing! so far 10/10

Using app

About 21 hours

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled you found setup easy and our tech support amazing! Thanks for the perfect score! Let us know if you need anything else. - Kevin & TYDAL Team

5 / 5 Share

July 11, 2024

Great App for reviews! incredible costumer service, Jamie was amazing and very helpful! 5 stars! :-)

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your glowing review! We're delighted to hear you had an amazing experience with our customer service. Enjoy using the app! 🌟 - Kevin & TYDAL Team

5 / 5 Share

July 11, 2024

It is so nice in the ear of AI to feel we connect with a real human! Congratulations for that. Sam was great and gave me useful information.

Using app

About 1 hour

Total reviews

9

Average rating

5.0

Developer Reply

Thanks so much! We're thrilled you felt a genuine connection with our team. Glad we could help! - Kevin & TYDAL Team

5 / 5 Share

July 11, 2024

I had a quick question about the app. Jamie was responsive so promptly and worked through my request in an instant. so far, it seems to be an easy fit.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for reaching out! We're glad our support team could assist you quickly. We're here to ensure the app fits seamlessly for you! - Kevin & TYDAL Team