All reviews

Rating Breakdown

  • 5
    97% (3,749 ratings)
  • 4
    2% (79 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (8 ratings)
  • 1
    0% (17 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 12, 2024

Jamie is a ROCKSTAR she help me so much she gave me help on stuff that she did not have to thank you so much Jamie.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled you had such a positive experience with our support team. We're here for you! - Kevin & TYDAL Team

5 / 5 Share

July 12, 2024

Jamie was a FANTASTIC help with setting up the priority email and removing the logo. She also helped me remove the "powered by shopify" at the bottom of my website which was very much appreciated.

Using app

35 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Fantastic to hear that! We're glad we could help customize your site just the way you wanted. Thanks for your appreciation! - Kevin & TYDAL Team

5 / 5 Share

July 12, 2024

Great Service and support! Thank You!

Using app

17 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We're thrilled you enjoyed our service and support. We're always here to help! - Kevin & TYDAL Team

5 / 5 Share

July 12, 2024

Adrian was very friendly and responded really quickly. great customer service

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're delighted about your positive experience with our customer service. We're here whenever you need us! - Kevin & TYDAL Team

5 / 5 Share

July 12, 2024

I'm just at the beginning, but I have yet to encounter any issues like I have with other apps. I'm confident that TYDAL will bring me the success I want and will be the long-term solution I need.

Using app

3 months

Total reviews

3

Average rating

3.7

Developer Reply

We're excited to be part of your journey! Thanks for your confidence in Tydal. Here's to your continued success—we're here to support you all the way! - Kevin & TYDAL Team

5 / 5 Share

July 12, 2024

Super support. Direkte Antwort und mir wurde weitergeholfen

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Schön zu hören, dass Ihnen umgehend geholfen wurde! Danke für das Feedback. Wir sind jederzeit für Sie da, wenn Sie weitere Hilfe benötigen. – Kevin & TYDAL-Team

5 / 5 Share

July 12, 2024

Only getting to know the app at the moment but so far Sam was very helpful with his support and extremely quick to reply to my questions. Definitely would recommend this app.

Using app

30 days

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for giving us a try! We're thrilled you found our support helpful and responsive. Let us know as you explore more—we're here to help! - Kevin & TYDAL Team

5 / 5 Share

July 12, 2024

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2024

Great app!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the shout-out! We're glad you're enjoying the app. - Kevin & TYDAL Team

5 / 5 Share

July 12, 2024

Only Positive for Tydal

Store

bgto

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear you have only positive feedback for Tydal! Thank you so much for your support and positive vibes! - Kevin & TYDAL Team

5 / 5 Share

July 11, 2024

Jamie, has been amazing. I really recommend this app. I have been using shopify for 5+ years and never leaved a review on a app. But they really deserved it

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

We're honored by your recommendation! Thank you for taking the time to leave us your first review in 5+ years. We appreciate your support! - Kevin & TYDAL Team

5 / 5 Share

July 11, 2024

The customer service was incredibly punctual and amiable. Many thanks! Zeestores

Using app

20 days

Total reviews

7

Average rating

5.0

Developer Reply

Many thanks for your kind words! We're delighted to hear you had a great experience with our customer service. We're here whenever you need us! - Kevin & TYDAL Team

5 / 5 Share

July 11, 2024

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2024

Great app and a great support system

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! We're thrilled you're enjoying the app and our support system. Let us know if there's anything else we can do for you! - Kevin & TYDAL Team

5 / 5 Share

July 11, 2024

We are just getting started using Tydal and so far, the set up has been a breeze. I chatted with Sam to help remove the branding on our site and he was super helpful and very quick to respond. Can't wait to dive deeper into the apps offerings!

Using app

41 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for choosing Tydal! We're glad setup was smooth and support could assist quickly. Dive in and explore—we're here for any questions along the way! - Kevin & TYDAL Team

5 / 5 Share

July 11, 2024

Very easy to setup and the tech support is amazing! so far 10/10

Using app

About 21 hours

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled you found setup easy and our tech support amazing! Thanks for the perfect score! Let us know if you need anything else. - Kevin & TYDAL Team

5 / 5 Share

July 11, 2024

Great App for reviews! incredible costumer service, Jamie was amazing and very helpful! 5 stars! :-)

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your glowing review! We're delighted to hear you had an amazing experience with our customer service. Enjoy using the app! 🌟 - Kevin & TYDAL Team

5 / 5 Share

July 11, 2024

In this app there is a highly qualified operator (Adrian) every member of this app should see such profesional advice that he gives

Using app

5 months

Total reviews

9

Average rating

5.0

Developer Reply

We're thrilled to hear you found our advice helpful! Thanks for your kind words and for being part of our community. - Kevin & TYDAL Team

5 / 5 Share

July 11, 2024

Sam was very professional, respectful, knowledgeable, and very patient with me as this is my first real store. I am very thankful for his help!

Using app

9 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words! It was a pleasure assisting you with your first store. We're here anytime you need further help! - Kevin & TYDAL Team

5 / 5 Share

July 11, 2024

It is so nice in the ear of AI to feel we connect with a real human! Congratulations for that. Sam was great and gave me useful information.

Using app

About 1 hour

Total reviews

9

Average rating

5.0

Developer Reply

Thanks so much! We're thrilled you felt a genuine connection with our team. Glad we could help! - Kevin & TYDAL Team