All reviews

Rating Breakdown

  • 5
    96% (2,161 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (22 ratings)

Reviews with Text

  • 92% (2,068)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 25, 2024

Sam was a pleasure to chat with and helped with more than the basic help I initially contacted you for. I am so glad I picked Tydal if this chat is an example of what it will be like to use your app.

Using app

23 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for choosing Tydal! We're thrilled you had a great experience with our support team. We're here for you every step of the way! - Kevin & TYDAL Team

5 / 5 Share

June 24, 2024

I would like to give this app a billion stars they are so helpful easy supportive and they will help your store to get better

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

Wow, a billion stars! Thanks so much! We're thrilled to help and really appreciate your support. Here's to making your store even better! 😊 - Kevin & TYDAL Team

5 / 5 Share

June 24, 2024

If there is any problem, they help immediately, so much help is not needed :) I would like to thank Sam especially for his help. I definitely recommend this app.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your kind words! We're thrilled to hear our support team could help you out. Your recommendation means a lot to us! 😊 - Kevin & TYDAL Team

5 / 5 Share

June 23, 2024

Jamie was incredibly helpful and went above and beyond my request to assist.

Using app

20 minutes

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for your kind words! We're thrilled we could go above and beyond to assist you. Let us know if there's anything else we can help with! - Kevin & TYDAL Team

5 / 5 Share

June 23, 2024

Great help and support with setting my app up and Jamie even gave me a few handy hints to help my website. Really appreciate the time taken form Jamie to help me.

Using app

24 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad our support team could assist you with setting up the app and providing helpful hints for your website. We're here for you anytime! - Kevin & TYDAL Team

5 / 5 Share

June 23, 2024

The app is very easy to use! I was able to set it up in no time and Jamie did an excellent job helping me along the way! Had a slight issue with Review Stars not showing but Jamie escalated it to TYDAL's technical support and they're taking care of it now. I'm glad I stumbled upon this app after a long research for a simple yet powerful review app that fits my needs and is lightweight on the website. It is definitely the best app for anyone looking for a user friendly reviews app. I highly recommend!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your fantastic review and recommendation! We're glad the setup was smooth and our support team could assist you quickly. We're thrilled TYDAL fits your needs so well! - Kevin & TYDAL Team

5 / 5 Share

June 22, 2024

great app! customer service was also really helpful

Store

Aera-y

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great review! We're happy you love the app and found our customer service helpful. We're here whenever you need us! - Kevin & TYDAL Team

5 / 5 Share

June 22, 2024

Easy to use, and great customer service!

Store

THK

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We're glad you find our app easy to use and appreciate our customer service. We're here for you whenever you need assistance! - Kevin & TYDAL Team

5 / 5 Share

June 22, 2024

great app and support!

Using app

About 2 months

Total reviews

7

Average rating

4.4

Developer Reply

Thank you! We're thrilled you're enjoying the app and our support. Let us know if there's anything else we can do for you! - Kevin & TYDAL Team

5 / 5 Share

June 22, 2024

Have only just started but am really impressed with the upfront customer support, looking forward to further customizing and getting going with reviews

Store

MNRL.NZ

Using app

12 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're excited you're impressed with our customer support. We're here to help as you customize and get started with reviews! - Kevin & TYDAL Team

5 / 5 Share

June 21, 2024

Awesome help . Answered all my questions and jamie was cool and helped with everything

Using app

17 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome review! We're glad we could answer all your questions and help you out. Reach out anytime you need more assistance! - Kevin & TYDAL Team

5 / 5 Share

June 21, 2024

My sincere thanks go out to Sam for his kind assistance with CSV. A five-star rating goes to the support team.

Store

KIUN

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words and 5-star rating! We're here to help anytime you need assistance with CSV or anything else. Appreciate your feedback! - Kevin & TYDAL Team

5 / 5 Share

June 21, 2024

great customer service, they are prompt and helpful. program is easy to use and navigate, with a good design that integrated well with my theme. provides straightforward use for customers

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the great review! We're glad our service and design are hitting the mark for you and your customers. We appreciate your feedback! - Kevin & TYDAL Team

5 / 5 Share

June 20, 2024

Free and easy to use. Great customer support too.

Using app

About 12 hours

Total reviews

5

Average rating

4.2

Developer Reply

Thank you! We're happy you find our app easy to use, and we're here to support you whenever you need assistance. Enjoy! - Kevin & TYDAL Team

5 / 5 Share

June 20, 2024

Fantastic Customer Service SAM * Wonderful

Store

KHELANI

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We're delighted you had a fantastic experience with our customer service. We're here for you anytime you need assistance! - Kevin & TYDAL Team

5 / 5 Share

June 19, 2024

Great support!

Using app

25 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! We're here whenever you need us. - Kevin & TYDAL Team

5 / 5 Share

June 19, 2024

Jamie was very helpful with helping me activate the app and even gave me general resources about shopify. Very nice and helpful!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We're glad we could assist with app activation and provide Shopify resources. Reach out anytime! - Kevin & TYDAL Team

5 / 5 Share

June 18, 2024

Complete customizable app! The service was quick and very efficient when I needed it. I loved!

Store

Flue

Using app

About 2 hours

Total reviews

3

Average rating

3.7

Developer Reply

Thanks for the fantastic review! We're thrilled you love the customization and found our service quick and efficient. Here for you anytime! 😊 - Kevin & TYDAL Team

5 / 5 Share

June 18, 2024

Working with Jamie was great! I appreciate her help and enjoying working with these guys so far!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your feedback! We're glad you had a positive experience with our support team. We look forward to assisting you further! - Kevin & TYDAL Team

5 / 5 Share

June 22, 2024

First of all I want to thank Jamie, Really knowledgeable and very helpful. Jamie really took his time and helped me from start to finish, when I mean the coding and more

Using app

4 days

Total reviews

14

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled our support team could assist you. If you need anything else, we're here to help! - Kevin & TYDAL Team