All reviews

Rating Breakdown

  • 5
    97% (3,749 ratings)
  • 4
    2% (79 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (8 ratings)
  • 1
    0% (17 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 11, 2024

I had a quick question about the app. Jamie was responsive so promptly and worked through my request in an instant. so far, it seems to be an easy fit.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for reaching out! We're glad our support team could assist you quickly. We're here to ensure the app fits seamlessly for you! - Kevin & TYDAL Team

5 / 5 Share

July 10, 2024

So far I'm impressed. Prompt response time. Which is important to someone like myself. Extremely knowledgable. I was provided helpful responses to each of my inquiries. Highly recommended.

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the high praise! We're thrilled to meet your expectations with our prompt and knowledgeable service. Appreciate your recommendation! - Kevin & TYDAL Team

5 / 5 Share

July 10, 2024

Excellent customer service! would definitely recommend.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for recommending us! We're glad our customer service impressed you. We're here whenever you need us! - Kevin & TYDAL Team

5 / 5 Share

July 10, 2024

Really good support and a great app - thanks so much guys! Glad that we found this.

Using app

About 10 hours

Total reviews

7

Average rating

4.4

Developer Reply

Thank you for your kind words! We're delighted to hear you're enjoying our app and support. Here's to more great experiences ahead! - Kevin & TYDAL Team

5 / 5 Share

July 10, 2024

Using app

About 23 hours

Total reviews

9

Average rating

4.7

5 / 5 Share

July 9, 2024

Customer service was a 10/10, they gives suggestions to better your website, while also helping you along the way

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great review! We're glad to help and happy you're seeing the benefits for your website. - Kevin & TYDAL Team

5 / 5 Share

July 31, 2024

Excellent so far and the help team (Jamie) was awesome answering some questions I had about set up. She got us authenticated and verified in no time! We've already gotten around 30 reviews in our first month!

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear you had a great experience! Thanks for choosing us and happy to have you onboard. - Kevin & TYDAL Team

5 / 5 Share

July 8, 2024

Nice support

Using app

40 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for your kind words! We're glad you had a good experience with our support team. Let us know how we can help you further! - Kevin & TYDAL Team

5 / 5 Share

July 8, 2024

Excellent customer service, free and easy to use! Recommend!!!

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much! We're glad you're enjoying our service and find it easy to use. Your recommendation means a lot to us! - Kevin & TYDAL Team

5 / 5 Share

July 8, 2024

Greate and fast support! Really helpful. I chatted with Sam and he even gave me tipps how to improve my store! Definitly would recommend it!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're thrilled you found our support helpful and enjoyed the tips for your store. We appreciate your recommendation! - Kevin & TYDAL Team

5 / 5 Share

July 8, 2024

Customer services is great. App is also good.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a lot! We're glad you're happy with both our customer service and the app. Let us know if there's anything else we can do for you! - Kevin & TYDAL Team

5 / 5 Share

July 8, 2024

Encantada con Sam que fue quien me atendió y me ayudo, todo muy rápido. Muy recomendable!!!!

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

¡Muchas gracias! Estamos encantados de que haya tenido una gran experiencia con nuestro equipo de soporte. ¡Estamos aquí siempre que nos necesites! - Kevin y equipo TYDAL

5 / 5 Share

July 8, 2024

Jamie was incredible, thanks for the help!

Using app

24 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad we could help! Thank you for your kind words. Don't hesitate to reach out if you need anything else! - Kevin & TYDAL Team

5 / 5 Share

July 8, 2024

Great costumer support (Jamie)

Store

RoneLit

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We're here to provide great support whenever you need us. Feel free to reach out anytime—we're happy to help! - Kevin & TYDAL Team

5 / 5 Share

July 7, 2024

App does what it says it does well. The UI is pretty intuitive and easy-to-follow. Also, shoutout to Sam from the support team. He was very helpful.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad you find our app intuitive and effective. Our support team is here to assist whenever you need us! - Kevin & TYDAL Team

5 / 5 Share

July 7, 2024

very nice and easy to install with very helpful support team, "Sam". I highly recommend this app. Very nice. Thanks again

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the kind words and recommendation! We're thrilled you found the installation easy and our support helpful. Here to assist anytime! - Kevin & TYDAL Team

5 / 5 Share

July 7, 2024

the staff immediatly responded to me,really helfull and its free.i recomend it 100%

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for recommending us! We're delighted you found our support helpful and the service valuable. We're here for you anytime! - Kevin & TYDAL Team

5 / 5 Share

July 7, 2024

great and super friendly.. I expected some AI chatbot with no personality. but chatting with a real person, Sam, who I believe is real, was terrific.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback! We're real people here, and we're thrilled to provide a friendly and personal experience. Glad you enjoyed chatting with us! - Kevin & TYDAL Team

5 / 5 Share

July 7, 2024

Thanks to the team. Very good application. Very quick support response and help as well. Thank you again. I am extremely satisfied.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the great review! We're so glad you're satisfied with our app and support. Here for you anytime! - Kevin & TYDAL Team

5 / 5 Share

July 7, 2024

I will need more than many thanks but it is a really good experience to chat with you. I really appreciate your quick response & help.

Using app

10 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you! We're glad to have been of help. Feel free to reach out anytime—we're here to assist you further! - Kevin & TYDAL Team