TYDAL Product Reviews
TYDAL Reviews – Collect photo reviews
Rating
4.9
feedback
2,256
chart
#12,189
All reviews
Review RSS Feed
May 31, 2024
love this app, well working and nice service
We're thrilled to hear you love our app! Thanks for your support and kind words. We're here for you whenever you need us! - Kevin & TYDAL Team
May 31, 2024
Over the last weeks, I've tried a half dozen or more review apps, looking for one that was suitable for a one-product shop, also had video and image reviews, and was in my price range. Tydal is definitely it. It allows for a lot of control and customization, which is important to me, and also WORKS without too much messing around with code (if at all) To top it off, their customer service is FANTASTIC! I'm usually the type that never asks or takes anyone up on assistance, but their phenomenal rep Jamie (who also compiles their in-depth tutorials) gave me quite a few invaluable bits of guidance to help me transition my site to this platform more easily, and make use of its many features. I'm very pleased.
Thank you for your thorough feedback! We're thrilled you found Tydal to be the perfect fit for your shop. Our team is always here to help! - Kevin & TYDAL Team
May 31, 2024
I have just installed the app and it was pretty easy. The support responded very fast and was very helpful. Thank you Jamie for your help. I recommand the app.
Thank you for choosing our app and the recommendation! We're glad you found it easy to use and that our support team could assist you quickly. Enjoy! - Kevin & TYDAL Team
May 31, 2024
This app has been an absolute delight to use, boasting exceptional user-friendliness. Throughout my experience, I've encountered no hurdles with any of its features, making it a seamless journey every time. Moreover, I must commend their stellar customer service. Jamie, in particular, exemplified professionalism and courtesy. Not only did they efficiently resolve my issue, but they also went above and beyond by offering valuable advice. Kudos to the team for such outstanding support!"
Wow! Thank you for the glowing review! We're thrilled you've had such a delightful experience with our app and our customer service team. We're always here to help! - Kevin & TYDAL Team
May 30, 2024
I like that this app was built for Shopify stores. It works perfect and installation was a breeze. Jamie was super helpful via the chat. The customization options are great and the automated email function is a real bonus. I love this app and I strongly recommend it.
Thank you! We're thrilled you love our app. Glad to hear installation was easy and support was helpful. Your recommendation means a lot! - Kevin & TYDAL Team
May 30, 2024
Easy to install, to edit, great support
Using app
About 2 hours
Total reviews
4
Average rating
5.0
Glad to hear you found our app easy to use! Thanks for the positive feedback, and don't hesitate to reach out if you need further support. - Kevin & TYDAL Team
May 30, 2024
Great Service from Sam, He gave us fast and professional service :)
Thanks for the kind words! We're thrilled to hear you had a great experience with our support team. Let us know if you need anything else! 😊👍 - Kevin & TYDAL Team
May 29, 2024
Great app, it is easy to set up and comfortable to use. Highly recomend
We're delighted you find our app easy and comfortable to use! Thank you for recommending us. We appreciate your support! - Kevin & TYDAL Team
May 29, 2024
It's really working nice and easy to use.
We're delighted to hear that! Making things easy and efficient for you is what we aim for. Thanks for the positive feedback! - Kevin & TYDAL Team
May 29, 2024
Great app with an even greater app support provided by Sam. 5 Stars!
Thanks a bunch for the stellar review! We're thrilled to hear you're loving our app and our support team. Your 5-star rating means the world to us! 🌟 - Kevin & TYDAL Team
May 28, 2024
Great simple review app that looks stunning. Wonderful customer service with quick and efficient service. Thanks, Sam. Easy to use and even has follow-up emails to get reviews from customers. Thanks, TYDAL!
Thank you for the awesome feedback! 🌟 We're thrilled you love our app and service. Your satisfaction means the world to us! 😊 - Kevin & TYDAL Team
May 28, 2024
Very easy to use and setup. Jamie and the support team are amazing. Issues were resolved very quickly.
We're thrilled you found our app easy to set up! 😊 Our support team is always here to help, so don't hesitate to reach out anytime! - Kevin & TYDAL Team
May 27, 2024
Great and fast support
Using app
21 days
Total reviews
3
Average rating
5.0
Glad we could help quickly! 🚀 Don't hesitate to reach out if you need assistance in the future. - Kevin & TYDAL Team
May 27, 2024
Great product. Just love it. But I must also mention the superb customer support that I got. The support team was very helpful and quick in providing top-notch service. I cannot be happier. Thanks a lot.
We're delighted you love our app and experienced top-notch service from our support team! Thanks for your kind words and support! - Kevin & TYDAL Team
May 27, 2024
Customer service rep Jamie was super friendly and even shared a tip (not related to the app) to improve my Shopify store. Would recommend.
Thanks for the shoutout! Glad our support could lend a hand beyond the app. Don't hesitate to reach out if you need anything else! - Kevin & TYDAL Team
May 26, 2024
great experience and super friendly support staff
Thanks a ton for the kind words! We're thrilled you had a great experience with our support team. Let us know if you need anything else! - Kevin & TYDAL Team
May 26, 2024
Awesome, dead simple to install and definitely most helpful guy I ever met (Sam)! Highly recommend!!!
Thanks a bunch for the glowing review! Delighted to hear you found it easy to install. Anytime you need a hand, we're here to help! - Kevin & TYDAL Team
May 25, 2024
I recently had the pleasure of working with Jamie from Tydal's tech support team, and I can't say enough good things about the experience. Jamie was incredibly knowledgeable and efficient in resolving several issues I was facing. Not only did Jamie get everything sorted out quickly, but they also ensured that the app was seamlessly integrated and active on my website. The level of support provided was truly exceptional, and it made a world of difference in getting things up and running smoothly. However, I was disappointed to learn that some important features are missing. For instance, the app does not allow for a dedicated page for reviews, nor does it support displaying customer reviews on the homepage. These features are quite crucial for enhancing user experience and credibility, and their absence is a significant drawback. Overall, while the tech support from Jamie was outstanding, I hope Tydal considers adding these features in the future to make their app even more comprehensive and user-friendly.
Thank you for your valuable feedback! We're thrilled we could assist you efficiently. We'll definitely consider adding those features to enhance user experience. Your input helps us improve! - Kevin & TYDAL Team
May 24, 2024
The app is very user friendly and have never had an issue with any of the features You can also easily transfer over your reviews from a different app using a CSV file. Also the customer service is really good, (Jamie) was very polite and helped solve my issue and even gave me some advice
Delighted to hear you're loving our user-friendly app! It's great to know our transfer feature and customer service hit the mark. Thanks for sharing your experience! - Kevin & TYDAL Team